Superb hotel situated in one of the most beautiful locations I have ever seen! I cannot express enough just how enchanting Sherborne is. My husband and I went on a 11 kilometre hike through the countryside and came across landscapes and features that left us breathless and in awe. To live here is to be blessed with some of the most exquisite surroundings. As for the hotel, the chef and his team served some of the most delicious dishes of food, mostly locally sourced, fresh and cooked to perfection. I cannot fault the food. The staff were charming and attentive. The hotel and restaurant were busy the entire time and yet the service did not faulter. The hotel is well-maintained, clean, with loads of character and plenty to keep the eye busy with eclectic trinkets and decor. The rooms are large, very clean with modern bathrooms and very comfy beds. A good night's sleep on the second night, but the first night we had noisy neighbours as the walls are a bit thin, but this is forgivable given the age of the building. The garden is delightful and we were woken both mornings by glorious bird song. The ducks swimming in the brook which runs through the village was a special treat on our departure. The resident cat, Neptune is a perfect addition to this amazing hotel. We will most certainly be back.

Absolutely nothing!!!!!!!!!

Rooms were very spacious and so clean. Bathroom was spotless. Rainfall shower was wonderful.

I was asked when I checked in if I would be having breakfast during my stay and if so it would be £18.50. I declined and said I would just order eggs. I was told there was no menu. Only the full breakfast. I of course could order just eggs but would be charged for the full breakfast. I didn’t want to pay £18.50 just for eggs.

Delightful family run hotel in beautiful Dorset countryside, just a couple of minutes from Sherborne. Room was spacious with a comfortable bed, lovely sofa and views out to the garden. Bathroom was large with a bath and powerful overhead shower. We had dinner in the evening in the hotel restaurant and it was delicious! Staff were attentive and very helpful. Full breakfast with loads of choice in the morning.

The owners clearly aim to provide and maintain the highest standards in all areas - from cleanliness to service levels, and from environmental concerns to high quality food and accommodation. We were very impressed indeed, and we have stayed in hundreds of hotels in our lifetime. We should also mention how friendly, helpful and approachable the owners were and this carried through to all the staff we encountered. We felt very at home here.

To be honest there was nothing we didn't like. Everything was handled very professionally and we were made to feel extremely welcome right from the outset. Nothing was too much trouble.

The room was excellent as was the breakfast served over the weekend. To be honest the breakfast served on the Monday morning was not as good. Different chef I presume.

Delivery vehicles in the early hours of the morning leaving their engines running and banging and clattering around and even holding lengthy conversations under the window. Whilst I understand they need to make deliveries one wonders if they couldn't do it in the daylight hours or maybe the rooms by the delivery entrance might be given extra sound proofing.

The food was amazing. During my stay I sampled the fantastic cooked breakfasts, one dinner and an afternoon tea, which was for my team. The variety was extensive and all presented beautifully.

The one minor thing being that work was being carried out and my room was directly above it. If I had been there for leisure, I might not have been too happy about the noise and the early start in the mornings.

Comfortable room. Fantastic food (fine dining only no bar menu choice) .We had dinner and breakfast. Staff lovely. Quiet location

It was a little too out of the way for us .No other pubs to eat out at unless driving. We stayed 2 nights and probably would have been better with one. Apart from that a lovely small hotel

The location fantastic; the staff friendly and helpful; the room superb in furnishings and spotlessly clean; the decor in the room and around the hotel was fabulous; the food was absolutely delicious; the peace and quiet was blissful; it was simply a wonderful stay in an excellent hotel and we can't wait to go back...what a find, delighted! It might be a 3* in facilities (even though it had everything we wanted/needed) but it is unquestionably a 4* in quality and service standards.

Not a thing. As an aside I think the fact the hotel shows as a 'Best Western' is a negative and may put people off (to be honest it nearly did me) as it in no way feels like that (I'm not even sure if it is a BW?), it is so much better than that brand projects (to me anyway) and gives it credit for, it feels like a wholly independent hotel run and managed by Jenny and Jon and their wonderful team. It is really lovely.

The whole staff family were wonderful. Nothing was too much trouble. We were made to feel very welcome. Everyone talked to you or gave you a smile, even Neptune the cat would follow you or come over when you called his name. We loved the real log fires in lounge. Both the restaurant and room service was good and the breakfast was very well presented. The awareness of Covid19 in consideration to. The real bonus was the car charger onsite too.

I could hear a hum in our room which gave me a headache one evening. I would have liked a lamp near the sofa so that I could sew in the evening. I found our bed's mattress a little hard but my husband found it to be perfect.

Our room was clean, comfortable and delightful. We had booked in for dinner in the evening and the food was very good. Breakfast was also very good and the presentation was excellent. We thought that the interior was beautifully designed with a great eye for detail.

To be honest, we were pleased with everything we saw and thoroughly enjoyed our stay. A lot of thought had gone into the presentation of rooms, meals, etc. and its often the little things that count so there was nothing we didn't like.