We stayed in Ullswater 13 The room was warm, cosy and well equipped with everything we needed for a self catering and quiet break away. The bath was huge and water lovely and hot which is a must for my breaks away. The room was immaculate and had dishwasher with tablets, washing up liquid and cloths with a tea towel. There was tea & coffee with milk and sugar soap & toilet rolls in the suite. There was options to eat out in the evening on the complex with a bar/restaurant menu (fish was amazing) and options for takeaway pizza from 2pm. We had a few Breakfasts out in Penrith, Keswick and a fab breakfast offering, farm shop & the Sunday roast & takeaway cakes were amazing at Base Camp just a short drive away. There was also fresh eggs to buy on the drive up to the complex. The information pack needs a little updating with opening times etc but info on the boards and via the daily message system was good. The pool and jacuzzi & sauna was great, the steam room was not working properly after being fixed and was set far too hot but the maintenance team assured us this was being looked into. Unfortunately the gym wasn’t open although we did see lots of new equipment being delivered. Again the welcome information needs updating as there was no market in Penrith as stated in the pdf and the Keswick Market was also not on but plenty of other things to do. We didn’t use the laundry facilities or the free outdoor activities but they all looked well maintained. Perfect place to relax and unwind & recharge, if you’re looking to get away from the hustle this is perfect. (I’d love to see a therapist & treatment room :) )

Nothing to not like!

Clean & cozy with lots of facilities available and shops like Sainsbury’s and M&S just a stones throw away. No oven but we were able to work around this using the hob. Main staff were friendly and professional :)

Sometimes you can hear the people in the suites above you, which didn’t disturb me, but my partner is a light sleeper so it’s worth bearing in mind. It would’ve been lovely to have an oven but again not a big issue. We mainly used this as a base camp to go out and explore the lakes so I feel we probably paid a bit much for somewhere to sleep, but if you’re going to make the most of it by using the pool, bar, restraint, gym etc then I feel it’s fairly good value for money & overall not too expensive anyway

We loved the location & our room was lovely & spacious. The restaurant was also lovely & the pool area great too. All staff in every area were really friendly & very helpful. Also I sent balloons & banner ahead for the room to be decorated on arrival, which was done excellently!

our balcony was quite grubby & the wood was rotten! Also the bed was really comfortable but quite small, there was plenty of space, could easily accomodate a kingsize bed. But we used the sofa bed too, so it was fine. So the balcony was the only part of our room that was disappointing really. Also the restaurant was great & the staff really lovely, however the full menu wasn't available so that was a bit of a let down! The holiday village could also benefit from a little convenience shop too as the nearest supermarket is around 10miles away.

The setting of Whitbarrow Village is absolutely beautiful and perfect for accessing the best walks in the lake district. The Ullswater suites were perfect. They catered for everything you needed (including kitchen equipment). The room was lovely and clean. I very much enjoyed having my coffee every morning on the terrace. The food in the eden restaurant is amazing. Not only does it taste great, but the portion sizes are huge and very reasonably priced. The crazy golf course is an added benefit for everyone. The pool facilities were great too. The jacuzzi being my personal favourite. Whilst we were there, they were undergoing some upgrading, so we never used the changing rooms or the gym. So I'm sure in the future the pool and spa facilities and changing rooms will be better.

The pool could be a bit warmer. It was a little cold. The bar could stay open a bit longer, especially on Sundays. However, I imagine in the busier seasons it would.

Great facilities, the pool/gym were clean and in good working order. The site was clean and well maintained. Parking was easily accessible and it was easy to park your car near to the apartment to unload before taking it to the main carpark. All staff were encountered were helpful and friendly.

Black mould on the window frames and on the backs of the blinds (especially in the bedroom which did aggravate our chests in the night). I feel these need replacing and better ventilation in the properties to stop the condensation on the windows and build up of mould.

1-bedroom Chalet was great. Full kitchen with loads of cupboard space. Dishwasher, but no washing machine. Parking in a central car park only (away from accommodation). Leisure facilities were good - small but well -equipped gym area, small swimming pool, jacuzzi, sauna and steam room. Lovely on- site bar and restaurant (we had a lovely meal one evening). Close to Keswick and Penrith as main towns.

You definitely need transport as in the middle of nowhere. So going out to eat (and have a drink) was not really feasible. On a personal basis, not sure we would like to be there in the height of holiday season.

The location is conveniently centred around Lake District so drives were leisurely. Spacious apartments with what you expect (amenities such as cooking equipment, living area, balcony etc), and decent facilities within walking distance (restaurant, bar, games room, mini golf etc)

Checking-in was smooth, but getting our bags to the room was a hassle (parking the car at reception area then moving the car to the designated car park), our keycard for the room didn’t work multiple times (one occasion after a hike, we were exhausted and wanted to rest and then had this issue), bathroom was a bit worn and tired, deposit needed before checking in (no information was displayed EASILY for any normal person to see).

The room was nicely decorated, bed and pillows were good. Kitchen was well equipped. I thought the room looked nicer than depicted on photographs. The bathroom door has a row of naturally formed interesting faces across it. We didn't eat at the restaurant or use the pool, but the pool did look nice.

The lounge/bed/kitchen areas are all one room with patio doors leading to a pleasant outside sitting area with a balcony above. Unfortunately the lack of natural light leaves the room very dark. There were several lamps around the room but unfortunately it was still gloomy. We mentioned this at reception and they said they planned to improve the lighting.

The Ullswater Suite was as good as the photos. It had everything you need, even washing up liquid was provided. The general decor and furnishings were brilliant. The restaurant and bar were really good, and the staff were very friendly and helpful. The view from the French doors was beautiful in the early morning in bed! The hotel was very quiet and peaceful. It is an adult only hotel, so there were no children at the hotel, which I appreciated. Even though I am a parent and grandparent, it is good to have a quieter place for a break away from things.

The car park for the hotel was a good walk away, which wasn't a problem for me generally because the walk was along a road edged with woods and very pleasant. However, I returned to the hotel later than expected one evening at about 8.00pm, meaning it was already dark in the 2nd week of September. There are no lights along the road to the hotel, so I lit my way along the road using the torch on my mobile phone.

The room was great, clean, lots of space for all our belongings, the kitchen had everything you needed to make your meals, the bed was so comfy and the view was beautiful. The grounds are immaculate, staff so helpful, I fractured my ankle on the way down a mountain and needed a wheelchair, my husband weren’t to the reception to ask if they had any local numbers for hiring and the hotel loaned me their’s which was a godsend. Great facilities. We will definitely be back.

Nothing