Location

Cleanliness of the room was not up to my standards. There was a ring of dirt in the tub and you can tell the headboards have fingerprinting so much is all over like they had not been wiped out. A prepaid for a late check out for 1 PM, but a maid still knocked once, then immediately entered my room at 10:50 AM.

The staff are very nice, professional & a good sense of humor! The staff are very helpful - from the cleaning staff to the front desk. It was a very pleasant stay. The hotel was easy to get to! The front end of the hotel is pretty & very pleasant

The rooms were dated, but very clean!

Location was perfect. Not too far from the city. Off site food choices close by, but food here is great! Breakfast was the bomb! Pool was heated and super fun! Plenty of parking.

Door keys didn't always work. Pet friendly but either need to provide a little space to take them potty or clean up more around the area cause some large dog owners don't properly take care of their dogs business.

Like everything about the hotel. The location was wonderful but more so the interior was absolutely beautiful! Also being able to have different types of breakfast downstairs in the lobby was so easy! Staff for the restaurant area was absolutely wonderful. Coffee & fruit water in lobby, appreciated. Starbucks close by !

I didn't like that our stay was over

Friendly staff, nice pool & hot tub. Everything was in working order. Loved the mattress & bedding. Good shower head & plenty of hot water. Nice landscaping in outdoor areas. No time for breakfast but looked & smelled delicious. Overall, this is a great hotel & we look forward to returning again the next time we visit Avondale.

The location, the staff, the hotel itself was great!! Everyone was very friendly, the hotel was clean and it was a great proximity to everything I needed.

I am thankful for the breakfast vouchers because the price of the breakfast was really high.

Close proximity to our son.

It is showing its age, with the fitness area being in need of updating as well as bathroom amenities.

I liked the very large size of the room and the location. The staff was also very nice and helpful.

The hotel didn't come with complimentary breakfast. The breakfast that I did end up paying for was pretty standard. I can't say anything exceptional nor horrible about it.

First of all, I reserved a suite to accommodate myself, daughter and granddaughter. I found out I had Covid on the day of travel. Of course, I had to cancel the trip. It was a special time to see my grandson graduate from UTI as an auto technician. I called the hotel and spoke with Kelly, she was exceptionally helpful. Since the suite was prepaid, she checked me into the room even though I couldn’t be there and allowed my daughter and granddaughter to get into the room when they arrived the next day. I’m so appreciative of her help and excellent customer service. They enjoyed their stay and the room was perfect for their needs.

Easy going staff and environment

No water dispenser, nice ice machine but I would like water too. We didn't have hand soap in our bathroom and not enough pillows