Amazing customer service at the front desk. Very polite and nice. Room is the same as all the other rooms. I just love hhow there's a desk and a kitchenette.

The area around isn't the best. Don't keep any valuables in the car. The room AC/Heater wasn't working so that was very disappointing. Normally when I stay here they work. So maybe just this room.

I liked that I could prepare meals in my room and had a full kitchen with essentials to cook. Bathroom was roomy and we'll stocked with fresh towels, shampoo, conditioner and body wash. Very clean room free of dust.

I was surprised by the unexpected parking fee of $ 7.00 a night, that was not mentioned at booking . I was. unable to park near my room and was unable to get Access to natural air in my room, window would not open. Strange people walking around the hotel. The price is much higher to stay if you book through the hotel... $100.00 more.

The room was very spacious and clean. The staffs were friendly and helpful. It is close (10 mins by car) to the convention centre and Disneyland.

The appliances in the kitchen were slightly dusty. Not quite within walking distance of any shops, however there's a little shop at the reception.

Marisol at the night desk works hard to make sure check-in and check out goes well. Very comfy bed. Kitchen stocked with things you are going to forget to bring. Security is present. Gym is a plus and free laundry machine is so very appreciated. Cost is normal for the area actually probably even a great value for what you get. Everything you are going to need is located nearby. Restaurants stores etc. Pets stay here, but no one's pet caused a problem at all.

Deposit has to be charged over and over each time you make another reservation for Additional days. I don't think it's staff fault tho.

A great location for visiting Dinsey, it was only a short drive away and so much cheaper than closer hotels. Staff were lovely, I didn't use the facilities but they looked like they were well looked after. The room was huge and came with a little stove top, a fridge and plates/cups

The rooms were clean and it is nice to have the washer option. I like being able to have the option to cook as well. There was no hand soap to wash my hands for the sink though.

There was no hand soap to wash my hands for the sink though.

Size of rooms, studio style cleanliness and convenience of laundry in building.

Other irresponsible guests. Let their dogs pee in the hallways. One room had the fire department come out by starting a fire in room activating fire alarm and causing all elevators to close until morning.

It is near the freeway, so in a great location, but still the place is quiet and comfortable. The staff was helpful and friendly. For just a few dollars a day you can park in the property. Also, there are washing machines and dryers in the property. I would recommend this place.

Room: -We got put onto the first floor. The room was clean and very tidy. Bathroom was almost fully stocked and cleaned.

There was just no shampoo inside of the container in the shower. But I used body wash for it.

The room shown on the website included a couch. The room we got had a desk chair and “recliner chair”. I am not able to sleep on a bed but need to sleep in an upward position. The recliner chair foot lifted to about half the distance it should have and there was no “recline” in the chair back. I was able to make do by sitting in the recliner chair and positioning my feet in the desk chair. There were several long black hairs on the bathroom floor and in the tub. The kitchen sink was difficult to adjust to keep it from dripping.

Read above. Additionally, coffee provided but no filters. Drawer facing came off when trying to open.