The reception desk staff were polite, warm and very accommodating. They anticipated what I needed at that time (e.g., bottled water) and provided me with knowledgeable advise on where to go and how to get there. I've been to many hotels in different places, and to many Holiday Inn hotels at that. But those in Auburn are the exceptional crew! I greatly relish and I'm extremely pleased with my 2-minute interactions with them!

None

Great residential location, terrific staff; wonderful breakfast, nice restaurant , ample free parking. Stayed 2 nights and returned for another night a few days later. Will be making it our Auburn fav for sure.

For those with stair issues, the breakfast room and restaurant are difficult to get to. There is an elevator, but it is located way in the back corner and a long walk.

Very convenient and good location. The room was spacious and comfortable. The facilities were clean. The staff was very friendly and helpful. The breakfast spread was very good, with exceptionally friendly staff!

Had to follow up with the hotel for the deposit for the incidentals because the stay was booked through a third party!

Convenient! Our previous plans went array in Lake Tahoe so we opted to leave around 8 p.m. due to power failure. This hotel was a perfect last minute decision. I would stay here again for the gym, pool, hot tub, and to explore the town of one our states former capitols. Lots of outdoor activities to explore as well.

Nothing really. The air-conditioning was a tad loud (if I'm being nitpicky 😜) but we could definitely live and sleep with it.

1. Helpful and pleasant staff. 2. Modern updates made the hotel fresh and pleasant. Beautiful holiday decor too. 3. The breakfast buffet was delicious, especially the made to order egg dishes. 4. The grounds were well kept. The areas the pool were great too. 5. Room was spacious. 6. Liked the safety bars and bathtub mat in the bathroom.1

Mattress was too firm for me.

The rooms were cozy but not cramped. They breakfast was a good value. The second floor had ground level entrance on the back of the building, which was helpful in moving luggage and easier on my mother-in-law. The room also had two sinks, which made it easier for multiple people to get ready and means you didn't have to fill the coffee maker in the bathroom.

The cabinet for the refrigerator and the refrigerator opened on opposite sides.

Clean, easy to get around. Wonderful pool and spa, nice workout room, good bar and restaurant on property. Plenty of free parking. Housekeeping cleans the rooms and replaces towels ever day. Strong shower. Great comfortable room and excellent bed. Good location Friendly and helpful staff. Really enjoyed our time there.

It was very, clean, furniture and bed was very comfortable. I loved the they had a very good restaurant inside the facility where the food was excellent and they even had made to order omelets along with buffet breakfast as well. Honestly I was very pleasantly surprised. This facility is really 1st class and I know as I generally stay at a Hilton hotel group such as Hampton Inn or embassy Suites but this facility even exceeded some of those places.

As stated above

The staff were friendly. The room was comfortable and clean. It was quiet.. no noise issues at all.

The only thing I would change is the food at the restaurant. I very seldomly turn back a dinner, but this time I almost did, had it not been for the time. The pot pie chicken was very tough and chewy - kind of the way it may be if the pie had been sitting around a while and reheated. The wine was great and my business partner's meal was good. May have been an anomaly. Other than that, the food was served very quickly and the timing of all food was perfect. Thanks for giving me the oppoitunity.

For a Holiday Inn this was really quite good. Check in was excellent and we had a small problem with our door lock which was handled well. The breakfast waitresses act in getting e a decaf coffee for breakfast.

An escape staircase was a long way from our room. The bar closed at 9pm. There was no decaf at Breakfast to which I reacted negatively; so one of the waitresses rushed downstairs and got me a cup from the Lobby. That part was terrific