The staff was amazing, discovered I left my phone in an Uber and the young lady at the desk was so kind..she went the extra mile with me to help get my phone back, she even drove to the nearby phone service company and waited for me to finish my transaction, because she knew I was traveling alone and It was raining very hard..eventually with her help and the help of the phone service agent. I was able to finally get my phone back and was able to move on with my day. I was so...happy and grateful, definitely a kind and passionate person..impeccable service, facilities were very clean as well.

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Rooms were clean and beds comfortable, hotel breakfast was very good and surprised with all the options available. There’s a delicious Thai restaurant right next door and serve delicious food. Plus there are a couple coffee and pastry shops across the street and both are delicious! We’ll return to this hotel.

Everything is perfect no complaints at all is good place. To rest thank you guys.

Well. So separate from what hotel holiday inn is. I’m just have. A issue on the parking lot the asshole was parking next to me just open his car door and hit my And dame fe my car. Is a dum ass but is nothin whit holiday is just that Asshole. Dum ass beside that the rest is perfect

The location was easy to reach and convenient, with some great restaurant options nearby. Staff was gracious, room updated and clean, and the breakfast was excellent.

It was pretty expensive for not being downtown. We heard some noise from other guests in the hall and in the parking lot late at night.

Location was great, free parking and breakfast was wonderful. Our room was spacious. The staff was friendly and capable.

Our room—3rd floor, overlooked the parking lot. The noise from University Ave woke me up a couple of times. We never heard noise from the halls though. Better insulation?

I was just visiting Berkeley for a concert, and this hotel was perfectly located. Very, very friendly and helpful staff, great breakfast (with a pretty good variety of stuff!), and a ton of good food options in a close walking distance. I don't stay in chain hotels very often, and honestly, I was blown away.

Not much of a complaint, but I believe breakfast started at 7:00; I would put it at 6:00. But that didn't affect much.

My room was spacious and comfortable. Food was great and with several options. Overall, the staff running the place was on top of everything and eager to help.

Nothing bad really, but the extractor in my bathroom wasn’t working, but always cleaned by the housekeeper.

We LOVE this place and we stay here every year when we come to visit our family here. The room is large and clean but the BEST thing is how great the staff is. They go out of their way to make sure you have everything you need.The breakfast room is bright and well stocked with everything you need for a good meal. And last but not least..there is ample guest parking! I wish I knew the names of the managers and the staff so O could mention them personally...they were ALL great

Liked everything

I like the location. It's only 10 minutes driving to UC Berkeley. I like the breakfast that served the guests and offering variety of food. I like egg whites veggies omelette, biscuits and sausage gravy.

I wish that the check in time would be 2:00 p.m. and the check out time is 1:00 p.m.

For this type of hotel, it met our expectations - clean, comfortable, up-to-date, free parking, decent breakfast, a very good value for Berkeley.

The location is a bit far from central Berkeley, but we had a car and getting around was easy. There are not many really good restaurants within walking distance, but it was fine. The one minor disappointment was at breakfast: we expected more fresh fruit, given that we were in CA, and we had just driven by acres and acres of farms with strawberries selling for cheap!