Staff very courteous,helpful, & accomodating (desk & housekeeping). Cleanliness of hotel & room. Breakfast, tasty & filling.

Breakfast: Would prefer real brown sugar not powdered; cranberry juice, watered dwn. Prefer daily cleaning of room (empty garbage cans, vacuum, clean towels). No water pressure in toilet, had to repack & change rooms. Opened curtains, big black spider fell out. Could hear other guests talking thru thin walls. Loudness of shower in upper floor.

Breakfast was great, but the rooms were amazing. Spacious, clean, modern. And my son appreciated the basketball hoop right next to the pool. Close to restaurants & shopping. Wish we could have stayed a little longer, but our plans didn’t allow for that.

When we checked in, all we were told was our room number. No instruction on the best way to get there or where to go. Other than that, everything was great.

How big the room was. The girl at the front desk told me I only had a shower in my room and I was disappointed. When I got there I realized that there was a bathtub. I ended up having a great bath . I definitely needed after a long trip and a party.

Everything was good. I worried about being near an outside entrance, but it was quiet.

The location was great and near where I wanted to be. The room was great, an impressive size which helped me not feel trapped. There was security at night that was very vigilant and it made me feel safe which is extremely important.

Nothing, everyone was nice and the entire hotel was clean and new.

The basketball court, pool kitchen

The hotel front desk said that they did not have my reservations from Booking.com. even though the hotel had messaged me with a welcome email and saying they were prepared for my visit. I showed her the confirmation and the email but I still had to rebook a room right then. the clerk said she had already checked in a person with my same exact name. but was sure she had not made a mistake.

Nice and clean

The front desk person not friendly or helpful. Customer service should be top priority. Front lobby should always be stocked with amenities needed, coffee cups, creamer, items that are manageable to refill.

My family loves this Hotel and it's location, this is our go to spot!

I don't like the fact that the price to stay here nightly fluctuates so much and it gets very pricey. There's times we want to stay here but end up having to stay at the Best Western Plus airport because they offer the same amenities even the hot breakfast but their prices beat your hotels prices alot

Very nice room, cute but small sports area outside. Computers are available if you're having issues with yours. Overall a really great place to stay.

Breakfast wasn't a great set up for a vegetarian. There were definitely things I could eat, but there was no warning when they included meat in things (potatoes, omelettes) and when they didn't. One of the elevators was down, there was another in the back. Any other complaints I had were fairly minor or me just nitpicking. My family had some trouble checking in however since they booked their rooms with points. I was allowed into my room, but they had to wait half an hour for theirs.

The rooms are always so comfortable, the breakfast buffet is really good and the attendants are very nice as well. Me and my Husband/family always stay here when we come to Fresno.

A young girl was gossiping pretty loudly about another employee and upsetting the other employee. I thought it was wrong during work hours and to be creating a hostile work environment among co-workers is tasteless🤷‍♀️

I am a frequent visitor to this hotel and I absolutely love this place. I cannot say enough about the convenience of the location, ease of parking, exceptional and courteous staff, as well as clean and accommodating rooms. This hotel has the best staff hands down in the city of Clovis. They go above and beyond to make each stay better than the last. I had an accident during my last stay in which the emts had to be called and they were phenomenal. For the rest of my stay they treated my dogs and I with kindness and went out of their way to make sure that I was ok. The property is centrally located to shops, banks, gas stations, major roads etc, as well as old town Clovis. As a single female traveler with dogs, I feel safe at this hotel.

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