the suite room was nice, it was like a condo unit, everything you need was there except for there should be more thrash cans, I have to improvise a thrash can and place it in the bedroom, the vent or exhaust air pointed towards our faces while in bed, needed to turn AC off, the shutters on the exhaust or vent are not movable or adjustable, probably a safety issue that’s why it should not be moved or closed, staff gave 2 diff infos regarding early check in, one said 230pm the other one said 2pm, we came back for the early check in at 2pm then same staff said they can’t accommodate us at 2 pm as their houskeeper is slow bec she’s old that’s why room is not ready, we checked in at 230 pm as mentioned by another staff. We were still thankful for the nice room we stayed in. We will probably comeback again.

The staff was amazing! Every person I interacted with was pleasant and helpful. The room was a great size and had everything I needed.

The only criticism would be the room was a little outdated and showing wear and tear.

Breakfast was extremely well prepared and replenished by the attentive staff! The breakfast room was spacious, clean and well serviced! We sat outside and had our breakfast by the pool! The staff was so friendly to us and kept everything clean! Wow! Our room was spacious with a well appointed kitchen! We had a living room with a separate bedroom with a king bed. Easy access to elevators! Free parking!

Not sure?

The Breakfast that was included was great - loved the fresh eggs and ham and variety of choices. The bed was super comfortable and we got restful sleep! Our stay did not disappoint. Thank you

i did not like that i had to pay $3 out of my pocket for a bottle of water. there should have been 2 waters in the fridge as a courtesy. We could not leave the sliding door open due to loud planes overhead in the area. The bathroom floor had several long black hairs that were missed in the cleaning because it was definitely not ours. otherwise the room cleanliness was good.

Very near to where we needed to go, quiet, clean, comfortable, good hot breakfast, comfortable bed, long ways to walk from elevator to room and vice versa, no door hanger Do Not Disturb

$10/ day for parking and no where in website does it mention about this

Breakfast was amazing. Kitchen staff was great!

You do not get your deposit back until 5-7 business days. They do not disclose that when you check in. Also, you do not know there is a parking charge per day until you check in.

I liked the location and all the little amenities provided in the room. The balcony was a nice addition to the room as well.

My only complaint was the shower floor. Not sure if it was hard water stains or soap scum residue. I am always carrying my cleaning supplies so I made it work.

The best thing about this hotel was the room was very spacious and clean. All the bowls and utensils were very clean. There was a shower booth instead of tub and it was very spacious, too. The hotel was located in the heart of O.C, so we were able to had many kinds of ethnic foods. The pool area had lots of sittings which enabled us to a good time with our friends who visited us there. Checkout was 12 and this gave us enough time to excercise in the morning before we left.

The staff was kind and the breakfast was delicious.

Nitpicking because it was an overall great stay, but if I had to choose it’d probably be the TV guide was an inconvenience to use. Other than that I can’t think of anything that’s a huge deal to complain about.

Everything else the beds are comfy and the pillows and the couch were perfect the kitchen was awesome have the view next to the pool was very nice and the pools were perfect as well

The light in the bathroom was way too dim and the shower doors to get in the shower just opened one side but it was ok