somewhat close to music festival.

over-priced, room old and run down, front desk crew a bit confused about us adding an extra day, need to take golf cart to get to lobby/valet, lack of room service/off hour food options

Beautiful beautiful beautiful sums up that hotel. Absolutely gorgeous hotel and pool was big with water slides and lazy river my kids and I had fun. We paid for a bigger room bc we have a family of 5 and it was expensive! But for obvious reason this is a classy hotel. My only complaint is the cost of renting a daybed there so you can sit down by pool. We rented 2 on accident and it was a PAIN to get my $ back for extra $300 bed I accidentally rented. But part of that was my own fault for not knowing how to cancel the rental online in time but calling to do it was almost impossible. I had given up but they kindly did end up giving me my $ back which I appreciated. But I must have spent a small fortune there and to make it that hard is in my opinion sort of a downgrade for this place in terms of costumer service. Also we went to Joshua tree for day and came back and someone trashed our $300 daybed —without renting it. Which I didn’t complain but will on here. We barely used them bc we were so busy but I had read other reviews saying there’s no seating by pool. Anyways that’s my two cents otherwise great hotel!

Hotel was under renovation but still nice .

Ice machine on our floor didn't work and the room i reserved was not available and it was the only thing I wanted for my daughter for the room to have pool view.

The pool was excellent! it was clean and just as it was on the photos online. The slides were excellent! my girls and I really enjoyed it! The water temperature was comfortable and the pool was clean

I guess the only 2 things I didn't like was that the guests already paid alot for the nightly rate for the room, the most they can do was maybe a free overnight parking for hotel guests or a discounted rate for guests. Also the grab and go/convenience shop was super expensive!

We were a party of 5, so we had 2 beds and a pull out sofa bed. Was a little bit tight with us all being in there, but it was fine as a place to sleep. The pools were lovely and the larger pool with slides and the last river were great for the younger kids. Food at the pool was nice too and the kids options were ideal.

The service at reception on arrival was not great. I had been waiting in line for 10+ minutes to check in when I was finally called forward. I was literally 30 seconds into the check-in process when I was told to move aside as the person behind me in the line was a VIP guest or had some special point membership. So they took priority over me. Not a great experience. Our room was also situated next to the Air Conditioning pump for the building based on the noise that kicked in at 5am and then every 20 mins. This was my very early morning alarm clock and I had to complain about this as the noise was a joke. The manager offered us free breakfast as an apology which was fine, but not ideal when you are meant to be on a relaxing vacation.

The room and bathroom were clean and big. Beds were comfortable. My husband went to the spa and had a relaxing time.

The adult pool is small and the drinks were way way too expensive for what you got! The breakfast buffet needs more variety. Ridiculous to charge for parking in addition to hotel rates.

Lazy river. ALL staff were great, including housekeeping. Having a fridge in the room and the ability to rent a microwave was great, especially since it was 121 degrees outside during our visit and the ability to reheat my coffee. Kcup pods with the coffee maker was great as well.

No directions to operate the water dispensers that were located all over the property. Had to ask housekeeping for assistance. The assistant(s) for the bike rental were hands off and did not help to get a bike out or in. A bit of a difficult task when in swimwear and flip flops.

It's a great resort for families. The lazy river and pool next to the water slide are heated. Everything in the room was great, staff great also and super helpful. Service by the pool was very efficient. We went out one night to a local restaurant which was great also.

Around the main pool there is not enough seating. There are no loungers, only adironack chairs, unless you get a day bed and when we tried to get a daybed we were told they were all booked, but lots of them sat empty. People were going early and saving seats by putting their stuff on them and so there were lots of seats not being used but taken. I know this is a difficult issue to manage, but it needs to be resolved in some way as it's the only negative. At the least, if people don't turn up for their reserved day bed slot, the beds should be released to someone else. If you want happy customers, you should reduce the number of space-consuming daybeds and increase the seating.

Rooms were spacious and clean and perfect set up. Loved how everything was easily accessible. The food and service was incredible! First time here and will definitely be coming back. We had my 7 year old and 13 year old with his 13 year old friend and they all had fun and I was able to relax while they were entertained with all of the slides and lazy river

Would have like lounge chairs instead of chairs at the lazy river

The amount of pool choices were great. Loved the lazy river, however it was not wide enough of the large size of groups and pool goers Adult pool was fantastic Staff were great. Friendly, helpful. Check-in line was small and desk well staffed for the busy weekend. The room we had was nice.

The pool areas were not properly washed down from one day to the next. The room air-conditioning was not cold. Alcohol drinks were moderately expensive and were small. The resort was nice, but pricey.