The room was a good size for our family of 4. We just needed to sleep and get ready the next morning. Beds were comfortable. TV, desk, coffee maker, microwave and mini Fridge it's always a plus for us. Parking was a big plus elevator takes takes u straight were you need to. And lastly needing your key to use elevator made me feel safe.

The receptionist to start. He forced himself to be courteous. He had a completely different demeanor with the customer before us. But besides that, I think my main thing was the steps from. Upstair, but I was able to ignore most of time.

The hotel was very clean and quiet despite of the construction in the lobby. The swimming pool was closed during our stay but we knew that prior to our arrival so it wasn’t a big deal to us. There’s not much around the area but it is easily accessible to nearby restaurants and attractions. The room was spacious and comfortable.

Very clean accommodating, SECURITY is Amazing I went across the way to get a soda from the vending machine not even 2 minutes and I had latched the door so I wouldn't have to use my key card to get back into my room and security immediately called the room and said our door was open I really liked that.I can't forget the breakfast amazing.

Good stay, clean and secured with 24hrs security on lobby. Good breakfast. Had good experience on day 1 where staff helped to give hot milk for coffee. Responsive front office desk staff and manager.

Location - though it's 350m to north Hollywood subway station, not comfortable to walk with family. This is beyond hotels control.

such a great find pretty near airport. modern, clean, amazing hot breakfast, bed was extremely comfortable with great linens, staff was fabulous. Security around near parking and Libby so felt very safe. Was very impressed- didn’t expect this level of service, chi cness or fabulous bed and breakfast at holiday express. Great efficient yet comfortable facility! Thank you!

the location isn’t upscale but once u pull into driveway, you’re at home and pleasantly welcomed!

This hotel is about 10 min from Universal. It is within walking distance to a few restaurants and short drive from many others. The breakfast was plentiful. And the rooms were very spacious. The staff was nice and helpful when I had car troubles. The area is not fancy, nada it's LA so you will see some homeless tents near the hotel. But there's plenty of folks outside at night grabbing food and i never felt unsafe as a woman with 2 kids.

As always the lighting in Holiday Inn hotels sucks. You have to turn in every single bulb in the room to make it bright enough. And don't get me started about how to put on makeup with that lightning. I would have also preferred connecting rooms as i had to make a choice to leave my 2 teenager kids (both minors) sleep in a room alone. But they were very accommodating in getting us rooms right across from each other.

The Hotel itself was nice. Very Clean and Comfortable. Great Breakfast!

The area its in is a little sketch. I felt safe inside the hotel itself but I was not comfortable driving even out of the parking lot in this area at night.

The staff were very friendly and responsive. If we had a problem, they resolved it quickly and graciously. The room was larger than I expected and very clean. I had a desk to work. Breakfast was tasty, and I loved the bright breakfast area. Close the metro station for those who do not have a car.

Nothing. It was great.

Location is safe as we can see there is a security guard. Staff was friendly. Breakfast is good and very comfortable and spacious room. And most of all clean. I highly recommend this hotel. Not to far from universal studio Hollywood.

Nothing. Everything is excellent

The staff was helpful, friendly, honest. The continental breakfast was plentiful.

The restaurant was not open. The location was further from the attractions than we figured.