This motel is an affordable option to stay in a convenient location in Palo Alto CA. It is within walking distance of the California Ave business district and very easy bike or Uber distance to many Stanford and Palo Alto locations. A nice surprise (not all the rooms have this) is that our 2 double bed room had a full kitchenette with a more sizeable than usual mini refrigerator, an actual oven, and many kitchen supplies. Parking and wifi were free, as were bottled water, coffee and tea in the motel office during business hours. We had everything we needed. Staff were responsive and friendly, and both in the reservations process and onsite, delivered personalized and kind service. We were traveling with an elderly person and the ground level motel access was extremely helpful. We never tried the breakfast so I can't comment on that. The value here is unbeatable in Palo Alto. Palo Alto has plenty of eateries not far away.

The exterior paint needs freshening, the outdoor grounds are mostly the parking lot and a mural, and the rooms are dated. There is no restaurant (although there is free breakfast at an outdoor seating area outside the motel office) or room service, but this is as expected for a drive up motel. For us, these things were minor negatives considering the warm welcome, the convenience of having the kitchen, and the reasonable pricing which made this trip possible.

The check-in clerk was super friendly and helpful. He made the entire experience better than expected. The location is an "old school" motor inn property that's been nicely updated. Very clean and neat. Very close to Stanford Medical Center without the ridiculous pricing. We would stay again.

The price of everything now days is so high. But that's not this locations fault, but we feel the pinch nevertheless. Please consider adding a few high protein bars into the complimentary breakfast and some water too.

Staff were so helpful. Loved having a full kitchen (these are legacy and not oresent in every room) and a much bigger than usual fridge. The staff went out of their way to p4ovide ehat we needed. Bottled water was provided at the office. While the property was dated and the exterior.needs a coat of paimt, thr value was incredible.and we had wverything qe needed. Very comfortable!!

Could have used more electrical.plugs.

Staffed front office and all very friendly and wonderful.

Really nothing. Older but you can tell it was Grand in its day and has a lot of current charm. I had some surgery and room was upstairs with no elevator and they were so apologetic about it. But I also could have asked ahead of time when booked to get a downstairs room.

This was my second stay at this property - I had been so impressed on my first stay that on my my next trip to Stanford Medical this was my first choice! The staff are very friendly and helpful and willing to make accommodations for my schedule with my medical appointments. Great location - quiet and private at night - just an all around great experience!

Nothing - no complaints whatsoever!

The staff was exceptionally nice and helpful, providing fresh homemade pastries every day and gluten free oatmeal (at my request). The room was well appointed, comfortable and roomy, and had a small kitchen, where I stored some perishables in the fridge. Everything was perfect for our needs in a three-day stay!

Nothing! We would come back again.

The pool was very clean. Also the beds had a great number of pillows and clean linens. Our room refrigerator was larger than average which we appreciated.

The smoking area is next to the pool. When the wind changes the smell drifts over. The breakfast offerings were pretty standard for this type of establishment however we did not find something for us so we bought breakfast each day anyway.

The staff was very friendly and helpful. The rooms were clean and quaint. The mattresses and linens were good.

Everything was great except the smell in the bathroom. I believe the P traps that should stop the smell from the drain pipes from getting out don't work. Whenever the fan was on in the bathroom it would pull a horrible smell into the room.

The guy at the front desk was incredible. Very courteous and helpful. Probably the best I have seen at a motel. The rooms are clean and quiet.

The pool looked like it hadn't been cleaned in a long time. The breakfast was underwhelming. I thought when I booked the room it said a hot breakfast. What we got was a couple prepackaged pastries.

An elevator would’ve been nice as I had surgery & was not supposed to climb stairs (which I forgot about, my fault, usually I don’t care). Maybe some fruit for breakfast. This is an inexpensive motel that presents like a 5 star place, friendly, accommodating, attentive. We’ll be back again!

Sheets were clean but worn with a hole, maybe some new cotton sheets? Partial tile broken in shower should be fixed. Peeling paint is an easy fix that should be done. And please don’t put me in a room on the street, it’s noisy!