Check in was quick and easy, and the staff were very friendly. The reception area was bright and cheerful. Our room had a bit of a weird odor when we first entered but dissipated once we got settled. Room was very clean and comfortable. Bed and pillows were very comfortable as well. Would have liked an extra blanket and pillow in the room. Loved the breakfast/common area! Coffee was great and the breakfast items were plentiful. The entire space was very bright and welcoming.

Parking spaces for guests were a little far from the entry, and not as well lit as I thought it should be. The entry itself looks like it could have, at one time, been a drop off to the hotel entry. Now it was just dark and a little scary not being able to see who was standing there. It was a little unsettling.

The room was clean

The advertisement said “breakfast included”, then the day of (when it was too late to cancel) I received a message stating that breakfast was a bagel bar 🥯🤨 Also, they advertised 3 pm check-in, and 11 am check-out. That turned into a 4pm check-in, and 10 am checkout. 😞 I felt robbed.

Very clean, bright comfortable room. Good breakfast. Definitely pick 2nd floor if you have a choice.

Breakfast was good and the breakfast room was lovely. Location was very good, right by the aquarium and zMystic Village

Staff could have been more helpful. My initial room had a very wet carpet and when I called down they said they would give me a different room. But i had to drag all my stuff back downstairs to get the new key. When i got to the desk, which was about 10 min after I called, the man at the desk commented that he was about to come up to help me. That would have been good information when I called initially

The location was great, very close to everything Mystic has to offer. Room was very clean, spacious, and well designed, lots of towels, soap, and shampoo. All of the staff were very friendly. Easy access from parking lot. Tasty breakfast and good coffee, too.

We couldn’t connect to wifi upon arrival. The front desk informed us that we had to call the company you use to troubleshoot the problem which took more than half an hour. The company finally gave us a promo code to use. Using the passcode, we finally got on. The other negative was loud footsteps and noise when the guest above our room arrived after 11pm.

Staff were very friendly and helpful. We were able to check into our room early. Breakfast bagel bar was enough. Bed was comfortable once I removed the waterproof protector (kept on the other mattress protector). I love the Hilton Zero toiletries.

I purposely booked this hotel as it had a pool. It was not made explicitly clear that the pool closed after Labor Day (website only states "outdoor seasonal pool"). As the pool area was closed, there wasn't even an outdoor area to sit as all the chairs and lounges were by the pool. I personally hate the waterproof matress protectors fitted to Hilton beds - they make me sweat.

Breakfast was good, was basic, but well stocked. I knew it wasn’t going to be full breakfast bar. Well pleased with what was there.

Little more seating in breakfast area. One concern, room up above was a bit noisey, could hear people walking about. For most part was acceptable. Upon arrival was informed there was $75 additional deposit which will be returned. Upon booking didn’t see anything stating to that effect.

The rooms were nice and clean, staff was very friendly, breakfast had long hours and a lot of different choices including fresh bagels and oat milk The location was very close to village and aquarium, and near downtown and Seaport Museum

The pillows were way too soft for me. It appeared that cleaning stuff left a coffee spill.stain in the bathtub on our second day.The sink being outside of the bathroom was a little less convenient.

Excellent find! Great value - clean, seems very recently renovated / opened. Rooms smelled great and were clean and comfortable. Good shower pressure and loved the shampoo/conditioner/products provided for use. Staff was very friendly and welcoming, as well. Cute breakfast selection (bagels and cereals/yogurts with juice, tea, coffee, water) - just what I needed! Stairways were even clean, well-lit and I felt very safe!

Honestly I didn't dislike anything. I have no complaints!

Location is a little tricky to get there from the casino especially at night off the main road. But once you’re there it’s great. First thing the desk clerk was friendly and helpful. The room was very clean and the bed and pillows were comfortable. Breakfast was just coffee and bagels, juice, apples, and Cheerio. Also the 24 hour coffee bar was nice.

If some kind of protein was added to the breakfast like hard boiled eggs or scrambled eggs and bacon it would have been good.