Modern hotel yet warm vibe. Friendly staff, room was beautiful, rooftop pool with view was amazing, outdoor chess and multiple seating areas, free newspapers, gratis bottled water in room, all exceeded expectations.

Hated...hated the glass bathroom door. You could hear the urinating (and more); always worried someone could walk in or see. I usually leave bathroom light on with door shut for nightlight but couldn't as it lit up entire room. Breakfast and breakfast service was terrible. Couldn't understand her English, she could barely understand English, no orange juice and didn't replenish when asked, very unorganized, one container of milk left but no straw to drink it. Worst hotel breakfast experience ever, honestly.

We were only there for 12 hours - room was clean, pillows and bedding could be refreshed, pillows seemed really old. We booked this hotel due to having an early morning flight. We knew it had a shuttle which was one of the reasons why we booked this. Front desk told us the shuttle ran 24 hours on the hour. At 0345 we were at the waiting area, by 0410 the shuttle had not arrived. We then booked an uber as we had a flight to catch. As we packed our luggage into the uber up 0416, the shuttle showed up. We were not happy!

We took a cruise from Port Everglades in FT Lauderdale, FL and the location was ideal. The hotel itself is sleek and modern.

Staying at the AC Marriott is wonderful but their bar/cafe does not open until 5:00pm. That being said, the adjacent Marriott hotel’s bar/cafe is open and you can get from one property to the other. You can charge your purchases to your room from this location. My only complaint is you must walk through the parking lot to access the other property. It is not well lit and if traveling alone I would not feel comfortable having to go through the parking lot.

We only stayed one night, without breakfast. The rooms were clean, spacious and luxurious. The price-to-value was great. And it was very close to the airport.

The reception was at the second floor which I am not used to. So it was weired to me, but I am sure it has a reason. There was free coffee in the morning even for people without breakfast, but only until 10 am, given the fact that we had to check out the next day and ran a bit late, there was no free coffee anymore when we arrived at the lobby. Connecting to the internet is a bit tricky, there are two different connections, one is only for special members. I made a call to the back office to receive support in this matter, and they said they will call back, which they never did.

Modern decor, very clean, one of the nicest hotels I’ve stayed in years including 4 and 5 Star hotels I’ve been in Hawaii. Customer service provided by Esmirna at the front desk was fantastic. I asked her for a later checkout because our flight was delayed by 3 hours and she let us stay til a little longer so we didn’t have to sit in the airport, and we were so thankful for that!

Breakfast buffet for $18 was simply a continental breakfast comparable to the free breakfast at holiday inn.

Staff were very helpful and escorted us to the AC hotel since we arrived at the Marriott. I booked on booking.com and my reservation was under my first name not my last but the man on the desk checked further and looked under my first name and told me sometimes this happens. I really appreciated his critical thinking skills and customer service. I did not get his name but both of the staff were exceptional.

Customer service

It was very quiet. Interesting modern minimal decor, open spacious with a tall cieling, without carpet in the room. Good tv. Loved the soap, shower gels & shampoo. In a newly built development/section of town, near a small outdoor mall with shops and some restaurants. They were very nice to hold our luggage until our room was ready. The housekeeper kindly offered more towels the next morning. The pool on 5th floor deck looked really beautiful, but I didn’t have time to use it unfortunately.

Although the design was interesting & modern, wish there had been a more traditional door to the bathroom instead of a sliding door because it’s quieter, wish parking was free, but these are very minor concerns. Enjoyed our stay.

Great location, friendly staff

I was charged for breakfast they offer, which I didn't like, we thought it was complimentary when the lady asked if we purchased the breakfast I told her not sure if it was included with our room, so she looked it up before we had went over to the good, I told her that if we didn't have it I don't want it as it wasn't worth the 16.00 each person, she turned around and said no, you guys are good, thinking she meant it was included, nope it got charged to my room, 43.00 with the tax ..

The property is immaculate! Modern, new, it even smells great, lol! People at the front desk were very friendly. Pool was gorgeous and clean. Parking garage was under the hotel so it was easily accessible.

Honestly, no negatives. If I had to be super-picky: there was no restaurant open mid-day on campus. They offered breakfast and then their restaurant opened at 5. If you were hungry during the day, you could go next door to the Marriott. It was RIGHT next door though, so it really was no big deal.

Pristinely clean, modern and large room. Also large bathroom and terrific shower. The hotel is the sister property of the higher grade Marriott next door (they share a pool). I have a hard time imagining what could possibly be better at the Marriott. Also nice array of restaurants and shops next door at Dania Pointe. (I highly recommend Padrino's, a local family-run chain of Cuban restaurants). The AC Hotel is a great choice if you need to be at the Fort Lauderdale airport. As for the airport experience, that's an entirely different question : )