We left to catch a plane & too early for any breakfast / the agent on duty that early morning was really friendly / he was the first friendly agent we had come across. The ones on duty the day before were not friendly. Very grumpy if asked a question

We were arriving early from a cruise & we knew we had to get up at 3 am / so I had requested to try to get in to our room a couple of hours earlier than usual but they refused ahead of time. Said we could leave our luggage in lock up but that was not a help to 2 tired travellers. We didn’t know the area / the food on the property wasn’t available until after 5 pm. We wanted to have an early supper & go to sleep. Liked the extra mirror outside the bathroom that was very small

The location was great, shuttle to airport was very good with all our luggage. Our room was very confortable, clean and inviting. We did not get a chance to experience the breakfast, early morning flight, but the coffee was good.

The luggage carts, there was not enough of them. People kept them on their floors or in their rooms. The bench outside people sat and smoked around them made it hard to breathe around them. I think should have another bench, with no ash tray no smoking.

Wonderful stay. Bed was comfortable, friendly and helpful staff, breakfast included. Easy to get a shuttle to cruise line, free shuttle from airport. Spacious room very clean hotel

1) The shuttle took almost an hour to arrive for pick up from the airport. I had to call twice. 2) The bathroom space was a bit tight between the toilet an shower with a very heavy wood door, which unfortunately opened over my foot which got caught and scaped from the space between the door and floor.

The location was in a really pretty area that was close to Firebirds and Häagen-Dazs. At night, the water fountains were lighted with changing colors. It was pretty close to the airport and the cruise terminals. The room was quiet at night and was very clean. Breakfast was well rounded with eggs, bacon, waffles, muffins, and breads.

I had a bit of difficulty contacting the shuttle from the airport. We opted to get a Lyft ride to the cruise terminal, which was about half the cost of the shuttle. The A/C unit blew directly on the bed, and it took some adjustments of fan to low and temp. to 74.

The hotel offers transportation from the airport to the site. The driver was very helpful before arrival, as I called to inquire about any reservation requirements and clarity about the very close proximity of the two Hyatt Hotels. The front desk attendant was very pleasant and helpful. She extended an invitation to enjoy the breakfast offered on site - despite the fact that my room access was due to be available much later in the day. The food prepared for breakfast was very fresh; there were a variety of options for meat and meat-less meals; and the dining cafe was bright and cheery. My room was designated to sleep up-to five people. The two queen beds and pullout sofa were very accommodating. A nice variety of stores and restaurants are in the local area. NOTE: The general complex looks like a developing shopping center and the hotel is placed on the fringe.

I was very pleased with this hotel. There are no complaints. Amenities like the pool and fitness center were available; however, I did not have an opportunity to use them.

Breakfast was decent with nice variety. Front desk staff was very kind and helpful.

The fan was broken in the bathroom, there was a bit of trash by the sofa. There was loud construction next to our room by the highway that we heard from 12am until about 5am. Other than that, the stay was great! For a 5 person stay, there could have been extra towels in the room though as well!

Breakfast was pretty nice for us. I had some bagels with eggs and some coffee for breakfast. Room was satisfying according to expectations.

No specific things to point out as things we did not like. We enjoyed the room features, covering everything we expected for a pleasant stay. The dinner in the hotel restaurant was pretty nice, some Italian choices that tasted good.

There is a free shuttle from the airport. The room was very comfortable. There is no restaurant in the hotel but there is one within walking distance

The "free" breakfast was skimpy: they ran out of coffee, and most of the food was gone when we got there - well within the specified hours advertised. We had to spend a few hours in the lobby because the check-out time is 11 am and the ships don't board before 2 pm. The batteries in the tv remote were dead, but we couldn't get them replaced

clean and comfortable

spacious room

Spacious rooms, comfortable bed, friendly staff, good location. Nice sofa and work area. Carpet in the hallway ensured that it was quiet. We didn't hear other guests when walking down the hallway. Near the cruise ship terminal.

There was no safe in the room. The bathroom was quite small, and difficult to enter because the door swings inward and it is difficult to get around the toilet.