The location was excellent—perfect for walking around, and when I needed to explore farther out, Bill at the front desk recommended a local golf cart taxi service. His recommendation was spot on and made getting around both easy and enjoyable. I didn’t spend a ton of time at the hotel since I was working in the area, but the time I did spend there was great. The bed was comfortable, the bathroom was clean, and the shower was a pleasant surprise with excellent water pressure—I wasn’t expecting that! What really stood out, though, was the service. Bill at the front desk was absolutely amazing. I travel often for work and stay at hotels across the country, from Hiltons to Red Roof Inns and everything in between. Bill is by far the best front desk staff member I’ve come across in years. Friendly, helpful, and genuinely welcoming—he made the stay memorable.

They're actually was not a thing that I did not like about the hotel. Staff was fantastic breakfast was great the bed and pillows were all super comfy. Very very clean and the location was fabulous with a view of the intracoastal waterway and a long walkway you could go and walk to the marina. Definitely going to stay here again

The only thing I did not like is that I had to leave the hotel cuz I really love it there.

I am beyond thrilled with my experience here! Bill at the front desk was so funny, kind, knowledgeable, and helpful. We received coupons, menus, and tips about the area and all it had to offer. The room was always clean and we always had shampoo, soap, and other amenities. We loved being able to walk across the bridge in the inlet every day; it was beautiful and right in the backyard. The hotel is also a great location for all the restaurants, activities, and sight seeing around Jupiter. We'll definitely be back!

Front desk staff, especially Bill, were all courteous, with lots of good local info. We had a short stay so did not automatically get housekeeping though we could've requested it. I was fine with that, but we had to get extra towels from the front desk. Fantastic location on the Jupiter Riverwalk! Loved being able to walk along the water in the mornings. Close to Jupiter beach and Roger Dean stadium. This will definitely be at the top of our list if we come back for Spring Training.

Honestly the only issue I had was the shower curtain didn't stay put and we got water on the bathroom floor. But the room and bathroom were clean with nice, modern decor.

This is my favourite 3 star hotel in Jupiter include the price for a very rich area, lol….Really enjoy the walk & the sunset behind the hotel. It’s close to the beach too, which is why I choose BW Intracoastal! :)

The water pressure really needs fixing, also a microwave in the room would be helpful, please for long hair folks some more shampoo too, lol Thanks mucho!

Everything. Couple of good restaurants in walking distance. You could get a coffee from the breakfast area whenever you wanted, although you could make it in your room of course. Spotlessly clean, and comfy bed made all the difference. Staff were exceptionally helpful.

Nothing.

The Hotel is situated near to marina and a long boardwalk where you can enjoy the weather and visinity

The internet was very irritating, dropping off all the time, staff blamed it on the provider, I think its true, poor service should be abonded and a new provider put in place

Location was excellent and close to relatives I was visiting. Also right by the river walk and within walking distance of many stores and restaurants. Staff was friendly and helpful.

the hot portions of the breakfast were disappointing consisting of reconstituted eggs, sausage patties and discount store white bread, bagels and English muffins. on plus side nice selection of quality brand yogurt and fresh fruit every morning and coffee and orange juice were both excellent.

Great location. The riverwalk and the nearby marina are a great hidden jam. We did a walk at sunset and sunrise and it was just amazing. The hotel itself is not a luxury one, but it has all the necessary amenities. The parking lot is very accessible too.

N/A

Great breakfast. Location is sweet

Just one female desk clerk said they had no connection with booking.com and said we had to pay higher rate. Manager straightened it out and they honored booking.coms rate. However, she was rude and didn’t know the facts.