Excellent location fresh and clean smelt lovely on entrance abundance of umbrellas for the rain ,quiet, beds excellent … let down by staff who lied !

Air con control broken room like an ice box couldn’t turn it off asked reception to help 8pm couldn’t fix it so offered a heater !!!! Still being blown by freezing air con !! Asked to move rooms told they were full I was shaking by this point as so cold ! Husband asked again to move rooms still told full asked for keys to room opposite magically when door opened it was empty !!! Moved rooms this didn’t need to happen very stressful and don’t like being lied to ! Breakfast at cavelier served cold every morning !

I’ll come back.I have to say that I liked to stay at Henrosa Hotel it is super close to the beach, restaurants and shopping places. They offered breakfast during the stay until 10:30 a.m also they have chairs at the beach you only have to pay for the umbrella if you want it. The room was clean the bathroom is in good condition the A/C which is really important for me was great. I was like three days looking an option to stay close to the beach and I don’t regretted. I hope this review helps someone else

sometimes a bad smell came out of the bathroom after taking a shower

Great location for the Confernce site, as well as the beach and the restaurants. Room clean and comfortable. Public transport stops nearby for cheap transfer to the airport.

Allocated room 203 at the top of the stairs - fire door would bang everytime used and lots of traffic at all times of day and night - avoid that room if you can!

Location was perfect! Just a few minutes walk to the beach (which is AMAZING btw ;)). They offered beach chairs for free (nice surprise) and I had to pay for the umbrella (U$20). The beach structure was a plus for me! The room was clean, nicely decorated and big. The bathroom was also big. Amenities in the bathroom (shampoo, conditioner, soap and body lotion) were nice... Hairdryer was a plus for me! Bed was very comfortable... Staff is friendly and answered all my questions and requests.

The room was not cleaned on day 1... And when I asked on day 2, they cleaned it straight away... Some people (cleaners) spoke little English... Spanish seems to be the main language in the area... Did not really enjoy the shower pressure. What I love the most about staying in a hotel is the shower pressure and this one had little pressure (even though it looked amazing)... Breakfast is at another hotel and had only two options to choose from (either yoghurt with fruits or eggs with toast)... It was a short walk from the hotel and it felt nice to get to know another hotel during the stay...

the location is superb and the staff are very nice

For breakfast you need to walk 5 min to another hotel but it is not a huge bother and you can sit outside al fresco

Bright and airy generous size room with a comfortable bed. The location was excellent, close to the beach and plenty of restaurants.

We were on the ground floor and the front entrance door of the hotel did not get locked at night.

Staff were consummate professionals: skilled, knowledgeable, efficient, helpful, personable and kind. Quiet, very clean room in rear of the hotel location. Excellent hotel location. Although there was no on-site parking, a parking structure was adjacent to the hotel, and I was able to pay the hotel ahead of time for the daily car parking fee.

Lack of desk and desk chair in room; I used a chest of drawers to stand and work with my laptop; the one "chair" in the room was a small, corner, wicker chair with an unattached cushion; there was no comfortable place to sit. No room coffee/tea service. Insufficient air-conditioning; although there was a thermostat in the room, it was non-functional, and I was informed by hotel management that the building had central air conditioning. Management told me they "might" be able to lower the temperature, but if they were able to lower the central air temperature, there wasn't a significant difference in my room temperature.

The breakfast was delicious. The hotel is clean and calm, there was no noise, loud music during night. The WiFi was included in the price of reservation. No extra fee. The Beach chairs available for free on the beach.

You could hear almost everything, like the walls were super thin. Other than that it was amazing. I was still able to sleep

It is situated in the center surrounded with restaurants shops and a few steps away from the beach walking path. There are three city bike stops near to the hotel.

The staff made big noise every morning at around eight am when they started the cleaning job. When I asked 10 minutes for leaving the room on that day the cleaning was not done in our room. On the beach the two beds were included but the umbrella wasn’t for which 20 usd per day we had to pay.