Very great location. Within 20 minutes to everything we did as a family. Pool was a little “buggy” but that’s Florida for you. Room was spacious. Shower felt great. Bed was firm, not soft/squishy. Overall, we loved our stay. Breakfast was the same everyday. Sausage links, scrambled eggs, Belgian waffles.

Feel like the breakfast could be switched up like bacon one day, sausage another, etc. The beds would be nicer if softer, felt like I was sleeping on a board. The one worker during breakfast criticized me for putting my child’s juice in a coffee cup with a lid rather than a plastic cup, trying to still teach our child to drink from a cup and that’s easier with her being special needs so I felt taken back by that. They were renovating during our stay, wasn’t offended by that at all, but the elevators felt very shaky. Pool could have been cleaner.

Location was good. The bed was comfortable. The room was clean. The staff were friendly.

I didn't care for the breakfast. I travel and stay at plenty of hotels and the breakfast here was the same every day and not much variety. It was box eggs, sausage, mini muffins, toast, cereal, apples, and yogurt. There is also a waffle station. There should a turkey bacon or turkey sausage for the non-pork eaters. I think bagels and bananas could also be offered. My mother loves fruit but her dentures won't allow her to eat an apple. Also,maybe have bacon one day and sausage the next?! The noise ordinance was the biggest thing on both nights if my stay. I think the hotel should have a quiet time after 10 pm or so. There were people talking loudly and kids running the halls into the wee hours.

Big rooms, good location, good value for money, very clean and rooms look like they've been modernised recently. Location is 10mins Uber from all the parks and other attractions. Decent sized fridge and microwave in the room was a great idea!

The aircon in the room is internal so extremely noisy. The breakfast was very poor and pretty unhealthy, with very limited options and disposable plates/cutlery the norm. The pool was filthy, didn't get cleaned once in the 10nights I was there. Human hair, debris and green slime in pool. Wi-Fi speed was terrible! Flaky 5mbps at best in the day of fibre is atrocious. Vending machine on my floor was not restocked with water in 10day stay.

The room was spacious, beds were comfortable. Right off, International Drive close to everything. I loved the pool and hot tub.

I wish they had more options for breakfast.

I recently stayed at this hotel with my family and was thoroughly impressed by several aspects of our experience. The location is fantastic, just a short ride from Universal Studios—with a complimentary shuttle service provided, it made our visits incredibly convenient. The staff were exceptionally friendly and accommodating, ensuring that we felt welcome throughout our six-night stay. Our family room was spacious and comfortable, offering plenty of room for everyone to relax after a day of adventures. The overall atmosphere and amenities truly enhanced our trip.

The only area where I feel there’s room for improvement is the breakfast. While it was decent, having the same options available every day over six nights made it a bit monotonous. Additionally, it would be a great bonus if the hotel offered an airport shuttle, which would make travel even more seamless for guests.

Everything was perfect. I stayed with my family for 3 weeks. Location was convenient to go to the parks. It is 5 minutes to Universal Studios and 7 minutes to Sea World by car. There are shuttles to Disney & Universal Theme Parks, but there aren’t any shuttles to Sea World. The shuttle has two departure times to Universal Studios in the morning, but only one return time at 6:00 pm which was one hour before the park closing. If you want to stay for 7 pm illumination fireworks at the park, take Lyft or Uber for less than $ 7. The shuttle serves two or three other hotels so it’s sometimes better to go by Uber to the parks to save time. We bought tickets to Seaworld & Busch Gardens Tampa.We needed to book seats in the shuttle that leaves to Busch Gardens Tampa at 8:00 am from Icon Park (15 minutes on foot from the hotel), the shuttle leaves the part at 7:00 pm. The shuttle is included in the ticket price. The park worth visiting because there are like 13 roller coasters, attractive shows, zoo and a train that takes you from station to the other for free. We bought two days tickets for Universal Studios, and got two free days visits to Universal Studios & Islands of Adventure. It was cold so Universal third park was closed because it is an aqua park (Volcano Bay). There is a short cut (a bridge) on foot between the hotel and International Drive if you need to take the bus or the I-ride to the Outlet (Premium International Drive Outlet is 12 minutes away by bus) & (Premium Vineland Outlet is 40 minutes away by bus). We also shopped at Burlington & TJMaxx in International Drive. We went by bus to Florida mall for more shopping. A large number of restaurants are located in International Drive. We liked the all you can eat buffet at Cici’s. There were other choices of food i.e. Oreganatta which is similar to Cici’s but a bit expensive and with less variety, Pizza Hut, Chilis, Burger King, McDonald’s, Subway & KFC.

I have stayed several times at this hotel because of the great location. The staff was very friendly and helpful and I want to especially thank Maddy at Front Desk who went above and beyond to make our stay comfortable. We didn't use the pool but I saw families with their children enjoying the facilities. The hotel provides free breakfast which was very convenient for us before we headed out to the parks or going shopping.

Free wifi was provided but was a bit slow at times

Location was good, shuttle to universal studios. Nice staff.

Elevators were very slow, Hotel rooms require renovations. Less vegetarian options in breakfast.

Hotel location is near by Disney and very close to Universal, the complimentary shuttle service to universal park is a great option. the available laundry room in the ground floor is a great add on and a big time saver. house keeping was great and room was cleaned daily.

Same breakfast every day with no varieties. for a day or two its ok but we stayed for a week. AC in the unit was directed to one of the queen beds with no option of deflecting the cold air flow away from the bed.

We loved that the hotel included the breakfast but they should extend the time until 10-10:30am. Usually is from 6:30-9:30am but guest are tired from the day before and you dont want to be in a rush to catch breakfast. Is a suggestion. The rooms are very comfortable and the beds and pillows are great Location is 10/10. You have everything you need around the corner. Parks are minutes away