Traveling with 3 kids so the waterpark was nice. Rooms were spacious. Pizza and chicken tenders from restaurant were great. Pool and hot tub stay open later.

Found poop alongside pool not even 5 minutes of it being open… told 3 workers about it and they argued over whose turn it was to clean up. Yellow slide was closed. Beware of Bartender near the hot tub.. he adds extra onto your bill. Ordered 2 drinks, before i swiped i checked the bar menu again and told him that’s not the correct total, he gets mad, grabs the POS and changes the amount. 10-15 kids in the hot tub at a time, jumping in like it’s the pool, playing on the disabled chair going up and down. No fan in the bathroom.

The indoor pool

We had no elevator where we stayed in our building. The blinds allowed others to peek through. The connecting room was not what we expected or even wanted. The bedroom & bathroom smells were awful. Finding our building was extremely difficult and getting to the room was irritating to say the least, because we had to walk up several flights of stairs.

I was in room 5214 and loved our view. When we got to our room we noticed the TV didn't work. I texted the front desk and we went for a walk around the property. When we got back the TV was fixed. I appreciated the fast service.

Pillows were quite uncomfortable. Water park does close early (5 or 6 pm) which was kind of a bummer but main pool and hot tub are open until 10.

Hear me out. THE VALUE of this place when booked Monday -Thursday cannot be beat. We paid $89 + the $49 resort fee for 3 adults and one kid. Now the rooms aren’t shiny and new, but they are clean, comfortable and we would definitely stay here again. If you are coming for kids 12 and under this is PLENTY to give them a great time at a great price. We had a great time and are already planning to be back.

The pillows were stiff, but the only negative I can think of.

The water park was awesome

The time the water park opened

Rooms were very clean, and the staff was very nice and helpful. My kids loved the water park. Half the park was covered, and half was outside. Great for the days there was a storm kids could still go swimming

Some kid throw up in the pool, and they didn't close the pool down. Rooms could have used a dress, I hated living out of my suit case for a week

Great location. There's lots to do on the premises, and it's easy to get around. The breakfast options were good, too. We didn't exhaust all the facilities, there was a lot to do.

The salespeople from the attraction center. I felt taken advantage of because we were lodged there. The packages should be recommended not forced on guests in the guise of being "free gifts ".

Rooms were cozy and clean. Water park was amazing. My daughter is 8 and we had a great time. Lifeguards we’re attentive. I loved that the room key was incorporated into your wristband. Made it so simple to carry less items when in the park. Checkin time was busy but it didn’t take long as the desk was fully opened with every station having someone checking everyone in. Parking wasn’t a hassle at all. We will definitely be back.

Asked for a pool view, I will not do that again. It’s so loud and the water park lights are on 24/7. The room didn’t not have curtains, only dark blinds so it was hard to sleep. Walls are paper thin too. The people next to us had a baby and we woke up every two hours to the sound of the crying child. Also, the AC unit was LOUD. Very prominent buzzing sound. The arcade wasn’t worth the money you spent.

Probably the best breakfast spread I have ever seen in a hotel. Expensive and the eggs will need salt, but the variety was exceptional and always plentiful. I would replace the shot glasses by the juice machine with a more appropriately sized cup.

The fact that each day we were there some part of the waterpark was always closed. Every extra amenity was not included and always expensive. It is obvious that this is a business and (like Disney and Universal) this facility will try to milk you out of extra money at each turn. The toilet lid broke off in our hands at the first use. There was no exhaust fan in the bathroom and each shower made the room unbearably humid. The door lock to our room would unlock but it was always a fight to get the handle to actually allow the latch to release.

My family and I really enjoyed our stay here. We mainly chose this hotel because it was close to the event center where we were going. It also had the pool area which the grandkids loved. It was close to many different things if you didn't have transportation such as dining and shopping. If you just wanted to get out and walk it was very pleasant to do so. We would definitely visit again as well as recommend to others.

Only thing we did not like was that there was no closet space to hang up your clothes or any place to store your luggage. Other than that, we enjoyed our stay.