The breakfast

The $100 hold they put on your card per night that you stay which is not disclosed when booking the room

Location! Atlantic Station with shops and eateries across the street. Enjoyable walk!

Parking is very expensive! If you’re staying on the property you should not have to pay! Would be nice if breakfast were available until 10am (at least). We are from California and every morning we’d miss breakfast because it shut down at 9:30am.

I was coming in a train wreck. My mom had a heart attack and I didn't know how long I was gong to have to stay and had to add an additional day, and I had booked through a third party and was freaking out as to the process and having to be at the hospital at the same time. Not knowing if I would lose my room or how it would all work but the staff was exceptional, and their kindness was so appreciated. Ian even chased me down as I came in one night just to ask about my mom. I had to leave to go back home to Tennessee for a couple of days due to mom's complications and our finances, but when we find out when/if the surgery will take place, we'll stay no where else but here. They are wonderful! The location to the hospital is great, the rooms are very clean and well stocked. The perks of the bar, appetizers, and fabulous breakfast are amazing!!

Staff was exceptional, the perks are amazing. Rooms are clean. Location was great. Views were amazing.

The location was excellent. The room was large and clean. The staff were really friendly and helpful. At the breakfast room, staff were always asking if I needed anything, and if they could help with anything even before I asked. They were just delightful. I would stay here again on my next visit.

I would’ve liked there to be more towel racks or hooks in the bathroom, especially near the bathroom sink.

Smell was good. Cleanliness was good. Location was good for the event I was attending.

Staff was helpful and courteous, but there was only one staff at the front desk and often lines of people waiting to be served by the one staff at one desk. There were three counters but only one person running check-in and outs and guest needs. Although, staff worked steady to assist everyone, it seemed a second staff member would have expedited each guests wait.

The staff was FANTASTIC. Shaun Lee, the front desk attendant went above and beyond to accommodate our needs. Fresh sheets, finding us what we needed and his general demeanor. He was a Breathe of fresh air. Thank him personally for his patience with the many kids we were traveling with. How employees treat children speaks volumes about someone’s character.

I think the 4th day cleaning policy is simply unhygienic. No trash bags, no trash valet. Unacceptable. Having to request sheets to change them ourselves, unacceptable for 300 dollars a night. Also the bartenders are not on the same page. On Friday last call was 10:30 on Saturday it was 10pm. We RUSHED back to make last call to be what seemed like a burden. Please BE CONSISTENT. We do not care if it’s 9, 10 or 10:15 BUT IT NEEDS TO BE THE SAME EVERY DAY AND POSTED.

Super friendly and helpful staff. The people on duty Sunday afternoon was exceptional. They need promotion and extra help. Clean and comfy room.

Vent fan on adjacent roof in dire need of service.. Skull numbing deep grumbling noise The GPS position and Google image seriously needs an update. You need better organizing of available managers to assist staff with on site issues. A foyer long line of people trying to book in is unacceptable. Managing traffic near entrance was non existent.. This is a Hilton... sharpen up please.

The actual property was great !

Loved the property but some of the staff was a little rude. Also they kept calling us saying we were loud and getting complaints when it was the room next to us and across from us having a party. We got fed up with the calls so we went down to complain and got some push back

The staff was excellent and very professional!! The rooms were a very nice size, and comfortable!

The facility ran low or out of towels for the rooms. The front desk was understaffed for the weekend, but the ones that were there were very helpful. Other than that it was a enjoyable stay!!

The staff was very helpful and friendly and the room was clean and spacious. The breakfast was great and the free snacks/drinks during happy hour was perfect for our girls trip! The location was excellent as well, we were within 15 min of almost everything we wanted to do.