The location is 10/10 the layout of the resort was great and to be able to walk straight onto the beach and swim with the turtles and amazing fish was the highlight of our stay 🥰 plenty of entertainment at night with a Fire Dancer, Luau/Hula, Cliff Diving Ceremony nightly and great singers to listen to it was magical

The air conditioner was noisy and didn’t cool our room very well, we had to have the fan on high and set to the coldest setting for the room to be just cool. Parking is a long way to get to but we realise you did have valet service but we preferred to get our own car

The property was laid out very well. I'm in the swimming pool industry in Denver, Co, our company builds and renovates swimming pool & spas for commercial properties. I really enjoyed the layout of the pool!!! GREAT!

The night at the Japanese restaurant, Sunday the 13, I had the Marlin. It was on the grill for a very long time and was way overcooked and not even eatable, very disappointed! Other than that, all of the other meals were very good.

The staff were very welcoming and we were offered a selection of upgrades, but choose to remain the room we had booked. We stayed in block 4 and the 'partial see view' from our room was amazing. There is additional parking by this block, next to the tennis court I highly recommend an evening or two in the Bar and Grill. The staff are lovely and helpfu, evening coulture events of music, hula dancing and cliff dive were wonderful pleasant. We had dinner in here several evenings during our stay. Grounds and gardens are spacious and very well maintained. I was one of several guests who enjoyed watching the palm trees being trimmed. There were some guests who felt it acceptable to leave used coffee cups, towels etc. anywhere they pleased, but staff were very quick to clean up after them. Some areas could be updated, but given the Islands, to be praised, sustainabilty goals, I am more than happy to stay in a hotel that does keep refurbishing.

Location, loved the wrist band key card!! Loved the daily activities- we fed the koi and made a lei. My granddaughter loved that!!

I was a little disappointed in the breakfast buffet. The seating outside was wonderful, but the actual food choices could have been better. They had better buffets in the 3rd world country of Peru that was included in the price of the hotel!!! Come on Sheraton. I was also frustrated about the chair situation. People would come down at 6am and put towels on the pool chairs and then go have breakfast. I saw one family come back from breakfast, grab some of their stuff off the chairs (but left the rest) and went to the beach. This left no seating for people who just wanted to swim for an hour or so-

The rooms were very spacious and excellent location. We stayed in the Moana apartments and only issue was they were a bit far away and the lift service was slow but worth it as rooms were excellent

The hotel was right on the beach. The pool was not to busy and could always fine a lounger. The cafe and bars always gave great service with a smile

Location. Pool was really nice. Beach in front of the hotel was beautiful

Rooms were a little tired. Outside bar facilities were ok but a little lacking compared to other hotels down the beach

Its location. Close proximity to Black Rock for cliff diving and snorkelling. Also a short walk to Whalers Village.

Expensive. Didn’t feel like it was value for money. Also BYO snorkel equipment and you need to book ahead for the luau, Teppanyaki Dan and any diving activities.

The room was clean and quiet. The resort was beautiful and beach was great.

There was an odd puddle of water that kept seeping up from the carpet under the air conditioner, and the furniture was a little run down. The closet doors were off the rails and broken. Room 3327

Beautiful property, super friendly staff, location is perfect

We weren’t properly explained how our hotel credit worked. We thought it was only $100 total, but it was actually $100 per day. We found this out later on our own.

Beautiful resort and loved the view from my balcony in bldg 6

Only 2 things...would have liked more food choices for in-room dining or even take out availability at resort restaurants for the couple nights when reservations were hard to get. And too many kids without appropriate parental supervision on our couples getaway