Fantastic property. Lots of fun pool activities/locations. Very cool lobby area. Comfortable room/bed. Very friendly housecleaning crews. Adult-only pool area for some relaxing quiet time. Snorkel rentals, and beach chair/umbrella rentals.

Had a less than ideal exchange with staff at the front desk. My wife asked for a quiet space to take a work call for about an hour. The staff were rude and were initially unwilling to accommodate, but eventually allowed her to use a day room, but said they were making a one-time exception. Quite disappointed by this.

Fantastic location and view. It's a bit dated, but mostly well maintained. It had great amenities - everything we needed - and was perfect for both teens and adults.

Both hot tubs need some TLC and the one that was covered (intentionally) in sand on the bottom seemed unsanitary. I appreciate the need for an adult only section, but there was no hot tub that teens could go into which would be greatly appreciated as the pools were very cold. Most staff were really great, but a few were a bit surly. A little more variety in the food options would be great for people staying more than a few days.

Absolutely beautiful stay right on the beachfront. Multiple dining options onsite and a short walk to whalers village with plenty of shopping and eating options. The grounds are beautifully kept and the staff incredibly friendly and helpful. While the price is on the higher side we definently think it’s worth every cent and would love to come back.

Not the best soundproofing, could hear neighbouring rooms but only a small complaint and really didn’t affect our stay.

I recently stayed at the Westin Maui Resort & Spa for five nights and had an excellent time with my fiancé. The resort is packed with fun and entertaining amenities, convenient restaurants and bars, and a very cool pool area with waterslide. If you are staying in this area of Maui mostly to go to the beach or sit by the pool then you will not be disappointed with the Westin. The location is right on Ka’anapali Beach so you can step directly on the sand. For the price, which is very expensive, I was extremely happy with the beachfront views and interesting pathways and sights. I was happy with the King bedroom I reserved and even though I did not have an ocean view I really enjoyed the garden view that overlooked the nearby golf course and had the mountains in the background. The room was very clean and the bed and bath areas were great. I really liked the bedding and mattress. The staff were all very friendly and helpful. The food that we ordered from the Hale Moʻolelo was pretty good both the takeout and dine in. We appreciated that the Hale Mo’olelo was open late. There is often live music and we were very impressed with one of the singers during our dinner meal. I did not get a chance to try the fancier restaurant or their market & eatery. I got drinks from the poolside bar and the Hale Mo’olelo and they were always made great tasting and strong with booze. One of the best parts was the lobby of the resort which had a gigantic coy fish pond with lots of real flamingos just hanging out. There is also three larges cages with parrots and cockatoos for the guests to enjoy viewing. The resort has little events going on all the time. My fiancé was able to have a parrot walk on her head from the animal trainer and often employees would be handing out freshly cut fruit. The Westin has a sidewalk the follows the length of the beach past other resorts and is a fantastic walk to start the morning. There is also a shopping mall directly next door in walking...

I did think the room was a smidgen too small but it did not negatively effect my trip in the slightest. My fiancé thought the room could have had better soundproofing because you could hear noises in the hallways easily. The shower in the bathroom was modern and great to use but is loud and might wake people up. Parking was $45 a day for self parking but at least the parking garage was very close and easy to get to quickly.

The outdoor pools were fantastic. You can't beat the location as it is close to the beach, restaurants and shopping. Food and drink were also very good. Also having a hospitality room the day of our check out helped to extend our stay.

It was all great.

The location is absolutely fabulous, we could see whales from our balcony, it was fantastic. Right next to the Whaler’s village too which is lovely.

The constant music at the bar 18 or so hours a day was really annoying. Being so close to the beach it would be nice to be able to leave the windows open and listen to the sea but we simply couldn’t and that’s a real shame.

We loved our room. It had a beautiful view of the ocean and pools. We could see whales from our balcony.

I think they should have a restaurant that had breakfast buffet. Ulu restaurant is a little overpriced. We did have breakfast there twice and dinner once.

We had an awesome view of the pool and ocean. Could not have asked for more. The room was very modern and clean.

During our stay my phone charger went missing. I never found it and know I left it plugged into the wall in the room. Housekeeping must have messed with it or accidentally taken it. The management did an okay job trying to solve it and gave me a free charger cord, but unfortunately they didn’t have one that was compatible with my phone or the same quality of the one I lost. I appreciated the gesture but would have preferred another solution, such as a gift card or room credit since they could never explain what happened or replace my item.

The resort itself was beautiful. Lovely water features, landscaping, birds and Koi fish. The restaurant was great. Yummy dishes and no waiting most of the time. Poolside service was great.

Made the mistake of asking for a King size bed. Ended up with a view of the dumpster. The beaches were small and a little crowded. 2 of The 3 times we asked the desk for help, the person was a bit surly, as though we were bothering them.

The property and staff were amazing.

The additional 30% cost of taxes and fees. Then being told in order to sit in a beach chair, it's another $25/day per person. $950/night plus $300/night in taxes and fees, then wanting another $25/day for a beach chair is ridiculous. Especially when I booked a BEACHSIDE RESORT.