We pretty much loved everything about this hotel. The lady at the front desk, Mary, was very kind and helpful. The decor was very beautiful, especially the chandelier in the lobby. I also really liked that they had a fire pit outside. Unfortunately, we didn't get a chance to fire it up, but we'll have to next time. The breakfast was really good. I also appreciate the fact that they offered multiple coffee roasts and types of tea. The rooms were very clean, and stocked with generously sized hygiene products. Also, the area had a well lit and safe atmosphere.

We have made this our regular spot for Gen Con. They do a much better job than comparable hotels at handling the elevated demand that event brings. Decent breakfast, clean and comfortable, nice staff.

Only things we didn't love was that the elevator was out of order, But i am sure they are fixing this as fast as able. And it was particularly humid days this time around and the room couldn't handle it. Couple days in a row we came back to damp bedding and clothes, so maybe bring a portable dehumidifier if able when coming during high humidity.

We didn't need any services or help, yet it was nice to receive a text from the on duty attendant, Mary, if we had needed something. They were sure to say their name and contact info during check-in. It's the little things when traveling, and kind, friendly employees are always welcome! Next time thru, we will probably stay again. Out of 4 different hotel visits last week, this left best impression! And thank you for stocking the room with more than 2 towels, much appreciated!

Looks like they are upgrading the hotel. It is an older property. Yet room and lobby were remodeled and clean. I'll trade older building for nicer people!

I loved that I was greeted when I walked in! You don't get that anymore. I was very happy to be acknowledged as soon as I walked in. The staff was very helpful in directions or any questions that I had. very accommodating. The breakfast was amazing and the guy that cooked it all was super duper nice. The hallway and rooms were very quiet safe and clean.

When we first turned on the street I thought we were in a not so good area. It looked empty/ abandoned and not well taken care of.

The location was perfect near the airport. The entire facility was clean and even smelled clean. The staff is really helpful; especially Ms Mary. Her customer service is above and beyond. The breakfast was excellent.

Check in process during this visit could have been better. The front desk person gave us hassle during the check-in process. We almost didn't get our room keys, and the room was prepaid. Also, had issues getting into the hotel after returning from the airport.

The staff was wonderfully helpful and friendly during our stay and the room was very comfortable. The breakfast was good for our needs and the location was outside the main city but it was just a 15 minute shot down the road. We will certainly stay here again.

The fitness center isn't great, as the cable machine is a bit old and hard to use. And it's not even a big thing, but the fire pit area outside is underneath the bright lights of the front entrance (as it's off to the left of the main entrance), so it's really bright and not a very relaxing place to hang out casually at night. Honestly, aside from that, everything was grand.

Ms. Mary at the front desk went above and beyond with making customers feel welcomed and had what they needed. She didn't fo it for reviews but because that is who she is. You can tell. The entire location was not only was clean, but smelled clean as well. It was simply the best hotel I have stayed in this year. The location in regards to the airport was perfect and it was easy to locate.

The stay was too short. We had to leave before breakfast for the airport.

Very spacious, clean and nice facility. Everything looks and feels fresh and designed with purpose.

We had an issue with our online reservation. One of the front desk people was kind of rude about it, to the point the 2nd person injected a few kind words while helping his guest. It did not evoke a welcome behavior. Also, for a new facility, our bathroom looked a little rough. Things repositioned but not repainted, a handicap bar falling off the wall, etc.

The Front desk Clerk was super friendly. especially Mary and the general/ district(not sure of here tittle)manager. We stayed there for a funeral and they were excellent. The facility was clean and the atmosphere was very nice. A nice quite place.

My family ran out of tissue Saturday night. The night clerk told my family member that if a roll of tissue was given it was going to be charged to the room. Where do they do that at? The room was out of tissue. Why do we have to pay for something that is clearly a necessity. So my family member had to come get some from my room. That was completely wrong.

I liked how welcoming the front desk clerk was on second shift and the lady who was there third and when we left the morning staff was amazing , also the stay was lovely. We came in town for a concert and was able to come back and relax in a comfortable headquarters I will be back.

Someone there was smoking weed but that’s not the hotels controls