Staff were VERY nice! Even when my kiddo vomited in the sink, they made me feel like it was no big deal. The prices in the hotel gift shop and Waterpark concessions stand were really reasonable for food and drinks...even for alcohol! LOVED the drink specials they mixed up. The room had a frig and microwave. That was a nice bonus we definitely used for our left-overs.

A very minor complaint: the resort only provided one small bottle of shampoo and a small bar of soap for a family of four. I guess I've gotten used to bottles of soap, shampoo and conditioner being fastened to the wall of the shower (so I didnt bother packing them). Don't forget to bring those items! It was fun to have games on sight, but Arcade games were insanely pricey!

The games were awesome for the prizes.

I bought two popcorns packages from:the front desk and also bought a stuffed eagle for $10 or $12 and my son and I were in the game room playing by ourselves at about 8:00 at night when they closed and we realized that we left it there and asked and no one had seen it and we looked and the popcorn and eagle were not there. We went up to our room realized that the items are missing, came back down and they were gone so I had to buy another eagle in the morning. I want to assume that somebody that was staying there took it but they were closed and no one was in there so it really doesn't look very good on the employees part.

I could see the Mississippi River from my room. Nice walking path. Walking distance to the River Museum.

Bathroom needs to be updated…soap dish in shower stained and sink handles leaked water only when in use. On our second day, my sons were not able to have access the big slides due to staffing concerns but the staff at the front desk helped out with coverage and the kids were able to go down all big slides towards the end of the day. The staff worked to accommodate the customers.

We were allowed to check in about an hour early, without any heads-up given by us, which was awesome! The room was very clean and comfortable, and the continental breakfast was definitely one of the better ones I've seen. There were plenty of restaurants in the area offering delivery, which was great after our kids exhausted themselves at the water park.

The water park's temperature was comfortable for the most part, but it would have been nice if it had been about 10 degrees warmer. They ran out of towels pretty quickly, so maybe bring your own (we were expecting that though since we went during Winter Break, so we brought some for the kids). Otherwise it was great!

The property was great, great location downtown. My view of my room was great too

The pool area wasn’t warm, every water park ive been into u walk in and u feel the heat. The kids area especially the slides seemed dirty/rusted I’m sure power washing would help. The snack bar was convenient for snacks and drinks but out of options one being a whole pizza was disappointing also cash only. But over all we enjoyed it

Breakfast was ok - very crowded and the stations got a little messy due to so many people . Disappointed that styrofoam was used for everything but I guess that’s understandable considering the amount of people.

Food stations ran low because the number of guests. A little messy as well.

The temperature of the waterpark area, pool and hot tub were great. Bathroom was clean, shower was hot. The room was spacious for the 5 of us and I liked that we were on the top floor which was conveniently right next to elevator and ice vending machine.

The room smelled musty/damp.. there was a bit of dust accumulation throughout the room. The desk chair had old splattered food on the base of it

I lived that we were just a parking lot away from the Aquarium and the view from our window Wow! We even got to see a free traveling circus that performed entirely on a handmade boat in the Mississippi River.

Some of the games in the arcade are in need of repairs. The prizes in the prize Kiosk didn't always matched to the numbers selected and not much of a selection for prizes, but my grandson was happy with it.

Room was good breakfast was decent

My biggest problem with the place as there was no coffee available anywhere downstairs till breakfast at 630 and to me that is just wrong in a hotel of this size. I am an early riser and usually leave the room to go to lobby with IPad and sit and drink coffee while the rest of family sleeps.There was the usual little coffee pots in room with awful coffee but again if the rest of your family is sleeping you are not going to wake them up while you make coffee.You would think the desk person who doesn’t have much to do on that shift could maintain a pot of coffee

Great family stay. This is great destination resort- exceptional water park, national restaurant chain on site, best breakfast, convenient location to beautiful river walk, river activities and a casino too!

The tubs drained very slowly in two.of our three rooms.