Clean, comfortable and charming with very friendly staff.

We prepaid Booking.com for the best rate. At check-in we forgot we had prepaid and let the manager enter our information. She charged us a much higher rate. When we showed our Booking receipt, she reduced it but it was still over the Booking rate. We planned to review our online info and correct it later. What we found was that we’d been charged twice, the price that Booking charged our card plus the higher amount the manager had entered. Upon checking out, Theresa, the supervisor, was able to correct the charges. A few days later the system was corrected and the charge was dropped from our card. The parking lot entry and exit is very dark and easy to miss. When exiting to the street it would be easy to run over the berm or into the hydrant.

The inn was a good cozy place all around. Whether it was the fireplace, the minibar, the fitness areas, or the swimming pool everywhere was a feel good experience even with the descent amount of patrons visiting that weekend for Cheatnut mountain. They accommodated us with their cafeteria turning into a game room for our first night as a family together

There wasn’t much not to like I don’t think. I Spent most of the time in the main areas w family and friends. The upper balcony had a few other family groups playing family game night and were running the games back so they were encamped in that upper area. Was it good or bad? Neither in my opinion just a change of scenery from spending months in Chicago!

I liked the pancake maker. They were cooked perfectly. The rooms were cozy and well insulated. Our dogs barely stirred when doors slammed in the hallway.

The floors weren't vacuumed under the beds. We had to look under the bed for my husband's keys and noticed pieces of candy and other items on the floor. We were concerned if our dogs ingested them.

Friendly staff and cleanliness of rooms, pool. And variety of breakfast options

The pool was cold and the room and the pool need better lighting

This hotel has everything you can ask for. The front desk staff are very personable and informative. I loved having complimentary coffee and water available. The breakfast that was included was very good, and the lady attendent did such a great job of replenishing everything. The rooms are beautiful and welcoming. We had a jacuzzi, fireplace, coffee machine, microwave and refridgerator in our room(excellent). The housekeeper did an excellent job of taking care of our room. We will definately be back. This hotel is wonderful and relaxing.

I didn't stay longer.

Breakfast was so so, powdered eggs that were salty on both mornings, the potatoes were cold both days, the pankcake maker was awesome though. our room was very nice and we could park not far from the entrance on that level. the fireplace and jacuzzi tub were awesome.

room was dark so I had to pull chair close to window to apply my makeup, the 2 lights in the bathroom were not close to the shower and it was not very bright in the shower. I wasnt aware that propane was in use, and I dont care for the smell of it.

All the front desk staff was very nice and extremely helpful. Housekeeping personnel were very nice also. Great location. Breakfast was good. Room comfortable.

The lady that was overseeing of breakfast was extremely unfriendly. Did not great people when they entered the dining area, never even saying good morning. When telling people that the dining area would be closing soon, never made eye contact with anyone, just very matter of fact.

It was close to downtown and a 5 minute drive. I loved the rustic look and it was a homey log cabin type feel in the lobby.

It wasn’t as clean as I would prefer in the bathrooms. We stayed in a king size handicap room which was fine though we didn’t need it. It looks like the upgraded the bathroom floor and it was nice with a wood floor look; however, the trim and the paint around the door frames were gross and full of mold. I tried not to think about it and wore slippers and shower shoes the whole time. We needed more blankets. If there were extra linens it would be more comfortable. The layout of the property was great and the staff was excellent.

I went on a solo vacation to explore Galena. I didn't want to stay downtown so I chose Stoney Creek. The front desk staff checked me in immediately and I went off to my room. The king room was very comfortable. Nice set up with the bathroom/closet. The bed was very comfortable and the wifi worked well during my staff. They didn't have a lot of guests when I checked in, so the parking lot was wide open for me to move my car closer to my room. The breakfast was delicious! I didn't really need their staff but the person who organized the breakfast was very friendly! I'm not sure when I'll return to Galena, but I will certainly recommend friends to stay here. It's about 4 minutes away from the downtown area (shopping) and it sits next to a smaller strip mall with some restaurants/shopping. Super easy to find!

Excellent location in proximity to DT Galena. There was on going construction in the area but it was very easy to navigate and find where to go. The pool and hot tub were just what we needed at the end of the day, and not being high time, we had the whole pool room to ourselves. Very relaxing. The lounge and bar was cozy and adequately stocked. Staff was friendly. Perfect stay for a short time.

The mattress, in the room I stayed at least, could stand an update. But overall not unbearable. Could be points deducted if you were staying on that mattress for a week though.