I like the suite aspect although we didn't really use the living area all that much. It's still nice to have extra room. It was nice to have a kitchen and utensils if needed, to fix a simple meal. The bottle opener was a lifesaver. I would definitely stay here again!

It seemed like the thermostat had a governor on it. It would only get so warm in there. You could set it higher but it would never get past 71 or 72°. A door, or even a curtain blocking off the sink area would be nice for some privacy. It's a big area where the shower and toilet were, but no place to really set anything down. A shelf or something in there would be nice.

My friend and I flew in for a 4 day stay. The hotel was in a great location and was a 10-minute safe walk to most locations. My friend and I booked separate rooms, and they made sure we were on the same floor (rooms 1107/1113). I will definitely book another stay.

I was told that I needed to come down to the front desk to pick up clean towels and washcloths. Hot breakfast was served, but bacon was not available any of the days I stayed.

Pros: The staff was absolutely wonderful. Desk staff was friendly. The woman and the young man attending the breakfast offerings were not only good at their jobs, they were also VERY nice, personable. The engineer who came up to fix our toilet was friendly and apologetic. Doormen were helpful and friendly. Location is quiet, safe; it's easy to walk to various attractions. Entire hotel is very clean. Breakfast was excellent. They even had decaf coffee. Elevator is quick.

When we checked into our room after a long day of walking, our toilet wouldn't flush. We were exhausted and just wanted to go to bed. When the front desk texted us to ask if our room was ok I replied about the toilet problem but asked them to wait until morning to fix it. The next morning I reported it to the front desk. I know that the info was passed on to engineering, but no none had time to fix it until around 6 or so that evening. The engineer was apologetic and friendly. So, all's well that ends well. Our only other complaint is that we weren't notified of happy hour. Not a deal breaker.

I pretty much liked everything. The check in was smooth everyone at the front desk was really nice. The area was really quiet (which I loved) it was surprising because it is downtown. It was only a two block walk to bourbon and canal streets. The breakfast area was really neat and clean the eggs and potatoes were really good. The fruit choices they has were fresh. I would stay here again. The damage fee was only a extra $75 ( that I got back) and not $150 like a lot of them are around town. Love that they have valet and we did not have to search for a place to park. Shower pressure was the BEST from a hotel!

The overnight valet price of $56 is ludicrous When booking the room no where said the price of overnight valet. We did not see that price until we pulled into the valet area. The sausage at the breakfast bar was disgusting(rubbery). My kids are bougie so they did not think they had enough breakfast choices. Like I told them they feed you so you can be on your way we are not at home. Tub had a bad crack in it but again we weren't at home and it served it's purpose. We were able to bathe and go on about our day. Also one more thing I love a good soft pillow but those pillows were TOO soft so soft that they were uncomfortable.

Rooms were great. We stayed with three children. Lots of room. Having the ability to cook is an added plus. It saves a lot of money on a family trip like this. The location is wonderful for a family. Just outside the French quarter so you are near, but not inside all the noise and alcohol. Breakfast is decent (though it does not change from day to day which would be expected for a hotel this size, and there are not enough seats in the peak hours).

One of the reasons we chose the place was because of the pool. We know that Christmas day would be cold and rainy with most things closed. But the pool was closed despite being told that it would be open. :-(

It was above exceptional! The staff were attentive, extremely helpful, and knowledgeable. The hotel is in a fantastic location to Canal Street and Bourbon Street. A simple trolly ride away from French market. The room was Awesomesauce from top to bottom extremely clean soft cozy beds icy cold air really helped with the humidity. Extremely spacious full size fridge and dishwasher fully equipped kitchen area. Cozy living room with large windows and a selfie light. Adorable little balcony not mentioned online but definitely should be because the view was amazing. Hearty delicious breakfast served in the morning. Fantastic indoor pool; my granddaughters first time swimming. Definitely will stay there again. Thank you Homewood suites by Hilton in New Orleans you treated me like a queen and I appreciate it.

Let me just say again I love this hotel.

We came to New Orleans on a girls trip. The accommodations exceeded our expectations. The rooms were perfect for us. We also found the location great. The hotel was in a great location for walking to local attractions as well as the Hop on Hop Off bus. We will definitely stay again if ever in New Orleans.

Breakfast. The first morning breakfast was great. However the quality decreased the next two days. Also, it appeared that they were behind on the dishwashing and refilling some of the dishes.

The room was comfortable and clean.

The conditioner bottle was empty when we arrived. No one came to clean the room (empty garbages, replenish toilet paper, etc) during our stay. We were there for Halloween day and the staff had no suggestions on what we could do around the town for Halloween. The emergency evacuation was activated early morning by a piece of equipment that was heating up. I feel that could have been avoided with routine maintenance. Instead me and my family had to rush down 8 flights of stairs thinking a true emergency was going on.

I liked a lot. The room and the pool. The food was normal.

I really didn't like the parking. They charged me $102 for a day and a half. The wait was very long. We were just in Las Vegas before that and they also pick up, pick up and return the car. But you can't even compare it there, it's free, there are 1000 times more people, the hotel is huge, another chain of course. But everything is on time, wait 5 minutes maximum, everything with a smile. But in this hotel, no, we waited a very long time, we have to call, we are from another country, this is not possible for us, so we waited even longer. They don't smile for parking for $102 and also a tip. Not nice. It's very wet near the pool, I fell, my arm hurts. I fell just walking by, I wasn't swimming when I fell, I was in a dress. I was just walking by.

Availability of complementary coffee including decaff though the day except the uht milk. Friendly staff kept very busy. Comfy bed. Spacious suite with kitchen. Quiet location mostly. Good to have indoor pool as weather was still cold. Location good or riverside and shopping etc.

More choice at breakfast would be good. No shower or changing room to use pool except toilets close by. No bar or restaurant for evening meal but plenty venues nearby. Very spacious one bed suite. Wardrobe in bathroom was strange. Additional cupboard for longer stay would have been useful. No robes or slippers.