The staff was super nice and welcoming as soon as I arrived. Everything was clean from the lobby, to the breakfast/lounge area to the halls and rooms. I was traveling for my internship and was blessed with a King Suite Non-Smoking room and it was absolutely stunning, big and beautiful; I especially loved the outdoor view from my window. They even had a desk with a cushioned rolling chair to do work in. One of the best hotels I have probably ever been to in my whole life! The bed and pillows were so comfy and soft, and the bathroom area was clean. It came with it’s own little kitchen area which I thought was pretty convenient. One of the best parts was the TV welcome screen and also seeing recycle bins here as well for a more eco friendly option.

There is nothing I didn’t like about the property, but there were some lights that were blown out, and the clock time was wrong. (The sheets weren’t messed up before I came in, I moved them around before the pic)

Very clean and nice room size. Convenient to Ike Hamilton Expo Center. Staff was friendly and helpful. Although we were there for 3 days, breakfast was never fully stocked and we were there at different times each day. (See photos) Also, not a fan of the preprepared sandwiches. Bread/buns were hard. I don’t eat yogurt, but I saw several people enjoying the yogurt machine and toppings.

Breakfast

The property was very beautiful and clean.

The breakfast area was very narrow and the food was not good. We were given our room keys and when we walked up to the room the door was open. I ooo po need the door and the room had not even been cleaned. So we had to haul all of our things back downstairs and wait for another room. They found us one but I had requested a room with a bathtub and he said I didn’t book through them so I could only get a room with a shower unless I wanted to pay more! I’m not laying mire for a bathtub when I’m only there for 1 night!

The people and the room were very nice. Clean, comfortable and a safe area too.

Got overcharged $50 and can’t get an answer from staff for it Edit: after speaking with the asst gm, i learned that there is an extra charge to cover incidentals and it drops off as long as there was no damage or other incident. This wasn't listed in the policies but it appears to be a common practice.

Eva on the front desk was lovely and super helpful. Room was a great size for 2 people, clean, and had a great shower and a comfortably bed. The breakfast was great.

The room was nice. The location was safe. It was pet friendly.

My shower had hair in it and didn't look very clean. The breakfast was lacking. The sausage was undercooked and rubbery. I ended up with a little orange juice. It was a big let down.

The front desk attendant was exceptionally friendly and helpful. The breakfast bar exceeded expectations! It was well stocked with plenty of healthy options, including fresh fruit, and other toppings for yogurt or oatmeal; also, had eggs and waffles, etc

Love the location! The staff is great! The hotel & room are beautiful! I didn't go to the pool, but the kids and families looked to be having lots of fun! Love the full sized fridge & real dishes! Will definitely be back!

Nothing :)

I appreciated how friendly the staff were 24/7. Very professional. And the room was very clean compared to other hotels i have stayed in.

N/A

The breakfast was good. I liked the facts you had blueberry, pecan and strawberry

My husband said it would be nice to have meat like bacon or sausage alone not in a sandwich