The location is perfect. The staff super friendly and accommodating. Onsight restaurant.

Restaurant closed at 8 pm, with no option for grab and go after ( except vending machine snacks). Pillows were very thick. Having some grab and go sandwiches or food available for late arrivals ( everything closed in NE Shore by 8) is suggested, as well as a variety of pillows types for those of us who are side sleepers and need a thin pillow. Otherwise a lovely place w exceptional staff.

Location. VERY close to NE Harbor, and close to Acadia National Park, Seal Beach, and Bar Harbor. Good value, when compared to the outrageous prices charged by other local hotels in the summer. It was nice to have a pool Could walk to the Marina. MOST of these staff was very friendly.

One of the staffers, whom I don't want to name, was not friendly. This was made clear by the fact that ALL the other staffers were so very friendly: you'd always get a warm greeting, no matter how many times you walked through the lobby. But not from her. In fact, one day, I walked by the desk very loudly, to see if she'd look up and give me greeting, as all the other staffers did. She stayed focused on whatever she was going. It would seem to me that if you're going to work at a hotel, you have to actually like greeting your guests. I'm sure hotel management will know the person to whom I refer.

The room was large & clean, bed was comfortable and there were plenty of pillows. The refrigerator was a good size and plenty of table space. We were right above the pool so we could hear and see the kids playing in the pool and in the large grassy area, which we enjoyed while sitting on the balcony. Close to Acadia National Park.

The room was spacious, clean, and had a balcony with a view of the harbor. Beds were comfortable and there was daily housekeeping service. Complimentary tea, coffee, and hot chocolate 24/7 in lobby. Well stocked gift store on site. Will stay there again.

Would suggest to have a mini fridge in lobby with real cream and milk for tea and coffee bar because not everyone likes powdered milk.

It was our second visit. We liked this hotel a lot. But on the first visit we didn't have neighbors😄

We were on the first floor. There was a family with children above us. We couldn't sleep well because of the loud noise. When the children ran, it felt like there was a herd of elephants above us. Everything rattled and shook: furniture, TV, refrigerator...Conclusion: poor insulation between rooms.

Great location, clean room, nice view, good value for Acadia in high season.

The receptionist during our afternoon checkin had such a sour attitude, it was really unpleasant. She was rude for no reason and wouldn’t help with our questions about the park except to begrudgingly mark a spot on the free maps they provide - with the wrong location for Cadillac Mountain. Had to wonder if it was intentional. The gentlemen in the back that afternoon and at the desk in the next morning were much nicer. Maybe switch positions for the sake of your guests?

Perfect place to stay if you want the fun of Bar Harbor without the crowd. Just a 20 minute scenic drive into Bar Harbor, though Northeast Harbor has great restaurants and coffee, plus some little shops and a great art gallery! Loved this place. Clean, quiet, friendly staff, and good food next door at the Nor’Easter.

Basic cable channels but really there’s so much more to do than watch tv.

comfortable and clean room

Our room was adjacent to the restaurant/bar and was noisy later in the evening due to the live music. We were not informed there would be live music the evening we stayed. Also, there was a constant sound of running water and a very loud fan system in our room which made it difficult to sleep. We contemplated asking to be moved to another room. Not sure if the noise was associated with being close to the restaurant or if we would have experienced the same level of noise in another room. Also, we feel because we booked our accommodation through Booking.com we were given a less desirable room.

Very beautiful area with a well trained staff. Even though they don't serve breakfast the restaurant sells a grab and go breakfast that is top notch in taste and made with fine ingredients. The little town just a couple of blocks away has a wonderful restaurant that also has a friendly staff. We enjoyed the ice cream shop down from the restaurant also.

Very easily accessed, with a good location. Having a restaurant on site was a plus. The rooms were clean.

The rooms were very nice but you could clearly hear activity in other rooms, particularly in the room above from the first floor. Also, although there were comfortable, I assumed that the beds would be queen sized but they were only full sized.