Breakfast staff, bar tender, and weekday security were great, as was the front desk staff. They made us feel at home.

Weekend security was rude and confrontational. He needs training in public relations.

The room was perfect, very well equiped. The location: you can have a walk or a jog on the sea side.

The restaurant in the hotel is a greasy takeaway fastfood. Low quality products, and there's no restaurant in the streets around the hotel. Unless you've a car or take a taxi, there's no way your gonna have a proper meal.

I liked being able to text with the hotel. The bar and cafe were great. The people working them were super friendly and helpful. The beds were comfortable, the room was clean and well appointed.

There was only one shuttle. When we asked for pickup at the airport, we waited outside for 45 minutes. The person who told me that the shuttle was on the way should have given an indication of how long it would be. I didn't appreciate having my 85 year old mother waiting in the cold for that long. Also, for the ride back to the airport, we had to call an uber because the shuttle was only once per hour. It would be helpful to give guests more information about the shuttle, especially the schedule.

This accommodation is located a short walk to the nearby UMAS/JFK train station and is only three stops to South Station for access to city sights and AMTRAK. The accommodation is 10 minutes walk to the JFK Museum. The staff were friendly and helpful. The attached cafe made good coffees and had a range of food choices. On the other side of the UMAS/JFK station is a range of food options and a great Irish pub, The Banshee, that does excellent food. This is good value accommodation if you don't need to stay right in the middle of Boston.

The room was very clean and thoroughly done each day, which was great. The location was a few minutes walk to JFK/UMass station, about 4 stops from most of the attractions in town. Has a small gym which serves a purpose for a quick morning workout.

The shuttle bus provided from the airport was good, but you have to call to let them know you've arrived. This isn't a great option for those coming from abroad who cannot use their phone. Didn't eat the breakfast but seemed quite steep at £22pp when I saw what was on offer.

Front desk staff very friendly and helpful. We were able to check in a little early. The shuttle service to restaurants a plus. The chocolate chip cookies delicious.

The shuttle driver to the airport 9/4/24 indifferent and rude. Made us wait on the side walk with luggage while he sat in the van looking at his phone telling us there was 5 more minutes! Meanwhile other clients walked up to the Van loaded their luggage and hopped in ahead of us.

Jorge, Sammi (driver), Kym and other employees made my stay one of the top 3 stays I've ever had at a hotel. They went above and beyond to make me comfortable, and helped me navigate new territory though I travel often. They deserve a raise, and much more for their customer service. I can not thank them enough for the wonderful treatment while I only stayed one night. If I am in the area again, this is my choice of locations to stay at forever moving forward due to all of their kindness, support, and going above and beyond.

there were 0 issues during my stat which I greatly appreciated because I was exhausted.

The hotel was clean throughout. The room was in prime condition. Staff were friendly and helpful, very professional. Very happy with the stay. The location is also great, 5-minute from the subway!

The property is close to MBTA. Easy of access and with ample parking. The rooms are clean and neat.

Unfortunately, there were some parties going on in the room next to mine which made it difficult for me to have a restful night. For the shuttle to the airport, always tell guests that they will be sharing the journey with others that will be dropped downtown to the train so people can plan their departure time accordingly to avoid any delays.

It was affordable and clean, full bottles of product in the bathroom, the staff were very nice and helpful, had parking and easy access to the terminal, so I could leave my car and travel through the city efficiently.

You could hear everything from the hallway and other doors open and close. The cleaning staff was boisterous in the morning. Overall slept well and found it worth the stay.