The ease of getting checked in early. I had an early arrival of 10ish a.m., and I was able to get a room. I also had an issue with the first room the smell, and I was issued a better room with no problems. The male staff was helpful and friendly. I love that they had a shuttle to and from the airport for a fee of $10 each way. Location is great for a lot of stores/restaurants in the South Bay Center area in walking distance. Hot breakfast daily was an added bonus. Security was excellent. To get in the hotel, you needed your key card and to get to your room via elevator. you needed your key card. No one can just enter this hotel have to be buzzed in. Very safe!!! Clean and comfortable, I can't say enough.

Housekeeping was nice, if you don't have a sign on door and you are in the room just chilling the Housekeeping person would just walk in didn't like that. It happened 2 days in a row.

This was one of the nicer 3 star hotels I have stayed at. The staff members are very friendly and helpful, they are always willing to help customers. The only amenity I took advantage of was the free breakfast, which was surprisingly great. The hotel is very clean and comfortable to stay in. I would definitely stay again!

The surrounding area isn’t very nice, especially in the plaza that is adjacent to the hotel.

The hotel was located next to a shopping plaza that had plenty of restaurant opportunities. The room was clean and comfortable. The place was secure as you need the key card to access the lobby and I said elevator. Staff was pleasant. The hotel is conveniently located off the highway and a short distance away from TD garden.

What I didn't like was that there was no staff at the check encounter when I arrived. Another guest had to let me in because you need a key card to enter the hotel. After I was letting it took a while before staff came to check me in

The price was very fair for the location. My husband and I were traveling with 2 of our adult children. We had a double queen room and there was plenty of space for our bags as well as us! A huge plaza behind the hotel has everything you need in walking distance. The T to downtown is a short 10 minute walk. We felt very safe and we enjoyed the wonderful quiet area. We went to a delicious local restaurant for some Italian food and it was within walking distance. The room was clean, spacious and oh so quiet. ( We had stayed in the theater district last year and it was so noisy we got no sleep.) Here our room was so QUIET! WONDERFUL! The bathroom was very clean and comfortable with a walk-in shower and great water pressure! Breakfast was included every morning and there was something for everyone! On site parking was a plus! We would definitely stay here again when visiting Boston!

Everything was great!

Clean and spacious rooms with free breakfast

The hotel smelled wonderful when you first walked into the lobby. The room was great! Beds were comfortable, bathroom was clean. Room service was available each day if we wanted it, but only asked for our towels to be changed out and a thorough cleaning one day. Breakfast was a decent continental breakfast.

The hotel could use a little "sprucing up" in some of the common areas like hallways, stairwells and elevators. They were fine, but a little rough in some places.

The design of the room and the bathroom is modern. The cafe is kept clean with 2-3 people monitoring the tables and food for breakfast. The location of the hotel is extremely easy access to the downtown core via local transit. There are restaurants and shopping just behind the hotel, in walking distance.

The parking is kind of expensive. Could have been cheaper.

Breakfast ok the room was really nice but right on main highway at 2 in am still people racing by.

As always alittle more hospitality by desk workers. Parking lot was packed paid 20$ for parking and was no spots had to park on curb and hope car not get towed. Housekeeping knocked and asked when and if we were checking out even though had ‘not ready yet’ sign on door. Felt alittle rushed for 500$ a night.

Breakfast was ready early enough before going to work and later if you had to workout 😉 Switching room was easy without added cost. The bed and the room clean everyday 😊

Car parking fees were not mentioned at booking time; I was surprised and felt like this has to be let known before hand. Please stock single load use drying sheets for personal laundry.

Close to the center of Boston - only 2-3 subway stops and subway station is 10 minutes walking from the hotel A lot of stores 5 minutes walking from the hotel (target, tjmaxx, nike) Coffees and tea available any time at the lobby

Very soft beds and pillows Poor choice at breakfast