Able to cook in suite and had utensils for doing so. Microwave also a big help. Plentiful towels. Good privacy blinds and layout of room. Cost effective and relatively close to our destination.

Only able to relegate keys to one person at a time. Shower was a little finicky and didn’t have a complete door so water got everywhere. A little noisy at times due to nature of building. Why are dogs allowed but not cats?

Close to transport, period house, reasonable quiet area., Staff were very helpful and assisted us with taking our bags up the four flights of stairs to our room.

The room could have been done with blackout curtains on the windows, as the street lights shone through the slat blinds.

The reception staff were so friendly and helpful - a real asset to the business. I love the homely feeling; like being a resident of Boston. Location was perfect. I would stay there again in a heartbeat.

The shower system challenged me each night and an emptying bin service would have been good, however being left to live without someone servicing the room each day was also nice from the usual hotel vibe.

The amenities within the property were ideal for our 3 night stay during the Marathon weekend. Location was walking distance to shops, bars, restaurants.

Because there are many properties at different locations, you don’t know exactly where you will stay until a few days before when your apartment is ready. I imagine most are within the city but it threw me thinking the location was on West Newton street (their office) when I booked but I was a little further away, but again this presented no issue to me but could surprise others. Just bear that in mind when booking - but highly recommended. Also full payment required before you stay during the Marathon weekend.

Location is fantastic. Very good and well equipped kitchenette. Ample enough. It's more an apartment rental than a hotel since it lacks basic services as cleaning daily, changing towels and the like.

This is an older Brownstone apartment. The Copley house is a collection of apts near the 239 W Newton St office. The clerk was less than friendly but gave us the information that we needed. He needs to go to WalMart and buy a personality. We were assigned to a building a few blocks away. We parked at a meter spot at the office and then walked several blocks to our studio/apt at 41 St Stephens St. STAIRS no elevator. There is zero parking. Only street parking and that is reserved to residents with parking permits.. There clerk recommended a parking garage at $25 a day within a 5 minute walk away BUT with no "In n Out" privilege. If you use a Uber to get there or plan to park a car and not move it for your stay there, that is fine. Otherwise plan to pay an additional $25 each time you want to come and go to park a car. But the T subway station is only 1-2 minute walk away and you can get around the greater Boston area very easily using the T subway. A day subway T Charlie Card pass was only $11 per day. We found a Spot Hero parking place for our car with a 5 minute walk and with In n Out privilege for our 3 day stay But those are very limited. That worked for us. But mostly we used the T to get around town other than our drive to Hyannis / Cape Cod for the day.

No Pre notification of address of studio and lack of parking.

The location was excellent, the price very good for the area. They have parking right in the back for a reasonable additional fee (but make sure it is available, spaces are limited). If you get a parking space, it is MUCH more convenient than any garage or any valet parking. This is great for this area, because street parking is VERY difficult in back bay.

The room has a kitchenette, which was good, with an in-room coffee maker. The coffee maker did not work, which I didn't find out until the morning. Didn't really need the kitchenette, but did need the coffee maker. They do also have coffee available in the lobby. Check your coffee maker the night before. Also, the property clearly states this, but make sure you are aware that there are NO elevators. If you cant or dont want to climb several flights of stairs (for some rooms only 1), then this isn't the hotel for you. FYI, the staff did carry our suitcases up for us.

I was there to run the Boston Marathon and the bag check / bus loading was a 15 minute walk, and the expo was about a 10 min walk. Lots of restaurants, supermarkets and retail within 5 to 10 minute walk. Parking behind the leasing office was a couple minutes away from building room was in. Full kitchen with stove, microwave, toaster oven, coffee pot (and pods), utensils and plates. TV was adjustable, so could watch it from any part of the room, plus DirectTV with lots of channels. Bathroom shower pressure was great and adjustable. Bed was nice and firm. A small closet with hangers, but lots of shelves to store belongings. Kitchen table could seat 3 people (it had 2 chairs, but you could also sit on the bed).

Toilet flusher button needed some leverage to push. Would be nice if it was a lever instead. Pillows were too bulbous.

Works well for a single person! My husky husband wouldn’t have fit in the tiny bathroom. Bed was super comfortable, although pillows are very firm and high. Took me a few nights to figure out how to turn on bedside lights. (Tiny toggle switch on side of tables.) A reminder that check in and where room is could be a few streets away, and a 3 floor walk up. A boarding house feel, but I liked that, as the brownstone buildings are very charming old world. And the well appointed kitchenette tucked in the corner of my room was appreciated! Bed was on common hallway wall and right next to door entrance, but with bathroom fan and mini-split on, didn’t hear much of other boarders coming and going, and street noise was almost nonexistent!

The location was perfect for our needs since we were on a work trip and needed to spend all our days at the Hynes Convention Center. The place is also very close to one of the bus stops to go to New York. It is close to the shopping street and also not too far from the historical center. The beds are comfortable and the rooms are nice. The staff is super nice and helpful. Also, we had some problems during booking and they were very helpful in finding a solution.

Maybe the 3 people rooms are a bit small, but not tiny. We had some misunderstanding about sheets changing.