Great room, "this works" toiletries which was really lovely, Yard Restaurant for breakfast was very good. Starbucks on site was a bonus. Staff very friendly and helpful. Location was excellent, Subway close by and shopping malls too.

Wasn't aware that a $25 per night Destination Fee charged, even though you could use this towards breakfast you could only use at Yard Restaurant or a la carte. When booking this through Booking.com it mentions there may be additional charges and read "fine print" however it doesn't state this $25 per night in this section so would be helpful to have this stated. Wi Fi kept going on / off which wasn't great, expected better internet connection.

Very comfortable room, nice views from the lobbies, nice and competent staff. We were surprised to find that anyone could walk in and take an elevator, though - it seems a downtown hotel should require key access to ride up to the guest rooms. Also, get rid of the $5 waters in the rooms - such a waste of resources and plastic in a country and city where the water is perfectly potable.

Parking for hotel guests should be included, or at least available at a reduced rate. The promotional "money back" on a restaurant bill and the free bus tours were just unnecessary distractions - why not a coupon to use in the restaurant rather than this whole back-and-forth?

The location was great.

The room was overpriced.

We loved our stay in Marriot for the below reasons: 1. Right next to public transport, buy a MBTA pass and use it unlimited 2. Swimming pool is temperature controlled and open till 11 PM so after a busy schedule througout the day, good to have a dip on the pool to relax 3. Try to get a higher floor to have magnificent views of the city 4. 30 USD of destination fee is redeemable at the in room dining and "Yards" bar and also includes complementary visit to "View Boston" - highest point to have a 360 degree view of the city 5. Propert is linked to 2 mall for some shopping and eateries too 6. Right across the street "Star Supermarket" serves the purpose of buying any essentials 7. Old Boston Trolley starts adjacent to the main entrance, if you happen to take this 1 day ride 8. LEAH and MAHMOUD are some key individuals at the front desk who are very cheerful and happy to assist anytime LAST but not the LEAST - Surprise for my daughters birthday was fantastic.

Feedback - Contacting front desk over the phone from the room is a bit painful and are not very cheerful over the phone, not sure it was only with us or this is usual with every guest.

Great location, walking distance to many attractions and dining. Staff was wonderful! Checkin staff, bellman and the rest of the concierge was so nice, helpful and seemed to enjoy their jobs!

May seem odd but the elevators. I’ve never seen anything like them. Not all elevators went to all floors. You selected the floor you wanted and then had to find the appropriate elevator (there were 6 I believe) that was going to that floor. I missed it several times. Had to wait for the next one. It was bitter sweet though. On the way down you didn’t have to stop at every floor.

Everything from the location to the friendly people, the facilities, how well connected the Hotel is. We had a great stay. It really made our holiday a memorable one.

We were told on arrival that the city tax was already included and we had a 30 dollar per night food and beverage allowance, but found out in departure it was not included but still had to pay for it. Maybe a bit misleading information that could be arranged if the information is placed better. Having said this, we still are very grateful for everyone at the Hotel.

Great view of the city and great location to shopping and restaurants. Comfortable room and affordable price. Clean

Did not like the intercom alarm system alerting there is a possible emergency and to keep repeating it and to wait until further notice for updates and how evacuation will proceed. Don’t have any clue if there is a shooter or bomb or what’s happening. Then, no updates tell us that everything is okay and what happened. After calling the front desk waiting 2 hours, we asked what is going on and they said oh it was just a guy smoking in his room, it’s fine. Really bad protocol this hotel has. People were scared and waiting quietly for 2 hours until given further notice and nobody let us know. Really really bad security protocols. Looking at past reviews, looks like security needs to be improved at this place or it is very unsafe.

friendly staff, central location, clean, pool was open until late

I was a bit surprised by the cost of the destination fee(when i booked it was USD25, when we arrrived they informed us it had increased to USD30 ), which however could be used at the restaurant against breakfast. Also what i didnt like is that to get the Marriot Bonvoy loyalty points ,you have to book from the marriott website directly and not over a third-party platform. So we didnt get the loyalty points for our 8-night stay.

Great location, a shopping mall attached with multiple restaurants and shops, near various locations and a convenient stop for the hop on/hop off trolley and local duck tours. Within walking distance of the Boston Public library and famous Trinity church

The room was nice, spacious, but closet space was lacking. Also, had issue with sliding bathroom door. To be fair we were offered another room and because we didn’t want to repack and move elsewhere were given compensation. Lovely views of a Boston.

The location was beyond perfect for our needs. We were able to walk most places we wanted to go or take a quick Uber. The facilities were so well managed and provided all we wanted. We needed to do laundry and there were machines we could use. The pool was lovely. We loved having access to the mall right in the hotel. Your concierge staff was especially friendly and helpful. We were so happy with this hotel.

I usually book hotels that offer breakfast and that would have been nice here but was not included with our booking.