I booked this hotel looking to save a few bucks relative to the hotels I have stayed at in Boston in the past, like the Fairmont, the Liberty and the Intercontinental. The Copley square hotel was less than half the cost of these. I came to Boston to visit my daughter and see the city. I didn't care if the hotel had a gym or restaurant because I knew i'd get plenty of exercise walking everywhere and I didn't plan on eating there. I didn't go into the restaurant though I looked at the menu and it looked really good. In all honesty the caliber of the restaurant seems a bit better than the caliber of the hotel. I was looking for something less expensive this trip so I'd have more money to put towards meals and experiences outside the hotel, i.e. museums, shows, I rented a car for a day so we could day trip, etc. If your'e here to see Boston on a vacation or look at schools, this hotel is ideally located. The location is fantastic for a visit to Boston actually. The lobby is almost nonexistent, it is not a luxurious hotel, it is not brimming with amenities. The " fitness center" has one treadmill. But Boston was my fitness center. I logged about 10 miles a day walking. There is a washer / dryer you can use which can be handy and there is a small communal kitchen, which I would have only used for the microwave, but it is there if you need it. The rooms themselves aren't the biggest but they aren't cramped, at least the double double I stayed in wasn't. I wasn't planing on ballroom dancing in the room so It was perfectly fine. The beds and pillows were very comfortable and the beds had nice fluffy comforters. The room and bathroom were clean and cute. The shampoo/ shower gel/ lotion provided had a beautiful lavender smell that someone actually complimented me on when I was out and about. The bathroom was up to date, not old or dirty. I plan on staying here again.

For myself, no complaints. Understand that the hotel restaurant is only open at night. There are next to no amenities. That includes no coffee maker in your room. Go out and enjoy the city of Boston. Go to a local place for your coffee. It will be a five minute walk.

Location! The hotel is near back bay train and subway station (Amtrak and orange line, respectively), as well as Copley Place Mall and Prudential center. Back bay station can be easly underground accessed through Copley Place Mall. At the hotel side there is a great market (Star Market) that you can easily buy food and drinks. In the back bay station you can get the subway to downtown and the main Boston neighborhoods easily. The room was large and the heating system was working well and silently. There was a refrigerator and safe in the room. Beds and bath were comfortable and the staff very attentive.

The hotel do not offer breakfast and there was no coffee maker in the room.

The bed was comfortable and fitted out with good basic bedding, the little desk, desk chair and desk lamp provided enough room and visibility for reading and correspondence, the closet was suitably roomy and supplied with sturdy hangers, ironing board and luggage rack, and the bathroom was nicely finished with an attractive and generous sink, spacious and easily used tub/shower, and an adequate toilet. The room was attractively furnished, quiet and effectively air conditioned.

A radio would have been a nice amenity, an easy chair would have been welcomed, and dresser-type drawers for clothing would have been convenient.

Location is perfect for work in downtown Boston. Very easy access to Prudential Center (5 min walk to back entrance), Hynes convention center and to plenty of shops and restaurants. The public library is around the corner. The Logan express stops are 1.5 blocks away so it is very easy to access to/from airport. Staff was very kind, rooms were spotless and the guest kitchenette in the ground floor is a great service (microwave, coffee/tea machine, sink and tables).

A few extra plugs in the rooms would be desirable. I would also recommend adding small shelving and extra towel hooks in the bathroom.

This hotel is outstanding . It seems like a vintage hotel from outside to the core. Great decorations and charming colors and atmosphere. Rooms were spacious. A very functional refrigerator. A bathtub. Very comfortable bed that made me want to get one in my home. There is a common area for eating that contains tables, microwave, plastic utensils and the surprise is that coffee and hot beverages were served in it all day long and it was a very good coffee. The location of the hotel is great in a very stylish street close to the Back bay station and walkable to downtown with a large supermarket just a minute walk.

Nothing

The location is fantastic - right in the heart of Back Bay - making this hotel good value for money. My room was a decent size with a desk and chair, closet and luggage rack making it a great pied-a-terre for my four-day trip. The reception and housekeeping staff were friendly and the housekeeping staff does an excellent job - my room was spotless and they made the bed and tidied / cleaned the bathroom each day.

Although this hotel has been nicely renovated, the infrastructure is old. The heating is quite loud when it turns on / off which woke me up multiple times each night. There was only one rather dim overhead light above the bed (apart from bedside lamps) so I couldn't really use the full-length mirror / easily find things in my suitcase at night. There is only one elevator so there's a bit of a wait each time - and the elevator broke down on the second day of my trip, luckily we could use the backup original elevator instead. Lastly, the housekeeping staff (who did an awesome job with the rooms) loudly called out to each other in the hallway from 7:30am - noting as this is a quick fix that could enhance guests' experience at the hotel.

I loved the location and ease of getting there. My room was clean and cozy but had everything I needed. Bathroom was tight but worked great. Having a fridge in the room was a bonus and being able to open the window to let air in was nice.

My room was on the 4th floor and faced teh side of the street with the dumpsters which are picked up in the middle of the night. I woke every night to noises below when glass bottles were thrown into the trash. Room was a little warm and you can't adjust the thermostat in the room.

Nicely updated hotel with the usual amenities. Great check in and front desk staff. Location was perfection and the main reason we loved the hotel. Right on Copley Square - make sure you go see the Library! And a few blocks from Newbury Steet which is amazing for great shops and restaurants. Beds were nice. Bathrooms were nice and decent size. All in all I give it a 10/10 because of the price for being in Central Boston. I'll definitely stay here again. Nice Hotel!!

Some kind of a small bar or marketplace to pick up water, juices, snacks or a few things for your room. They had a soda machine and some bad coffee but that was about it. If you needed water or anything else healthy to drink you had to leave the hotel. Small stuff though. It wouldn't keep me from coming back. Just weird to go to the "kitchen/lounge" area and see just a pepsi machine and a very sub par coffee station with coffeemate and sweet and low. Do people really still use that stuff?!?! How about some almond milk, half and half, organic sugar, honey and stevia? That would bump it up a notch.

I really enjoyed staying at Copley Square hotel. The location is exceptional. Close to touristic attractions, mall, different facilities, grocery and pharmacy. Great access to public transportation, safe and walkable area. Staff were exceptionally nice and helpful. Room was good, clean, warm and the bed was really comfortable. I would stay again for sure

Despite having a great kitchen where you have a microwave, coffee machine and vender machines. I prefer to get my coffee at my room

Location of the hotel was great. A 5 minute walk from Back Bay train station and eight opposite the shopping centre. The Aqua Ducks even leave next to the hotel. If you want to ne in an area with all the cool restaurants and shops and close to the Freedom trail. This is your hotel.

There are no kitchen amenities in the room. Kettle and coffee making is all on a lower level of the hotel in a communal kitchen. Kitchen was well set up with vending machine.