Room was spacious, lobby was very nice, and check in attendant was very welcoming

Breakfast was confusing, no one was there, no one served anything, we didn’t even have utensils and then they bring us a bill with a tip, the food was good but someone to at least give you utensils would be appreciated

We needed a room with grab bars and shower seat in the bathroom because of mobility issues. It was odd having this type of room on the upper floor in the middle of a hallway. Thought because of mobility issues and cautions for safety in hotel emergencies, a person needing this type of room would be on the first floor near an exit.

Front desk stafff was so friendly and were able to accommodate an early check in. Housekeeping was great. The bedding felt really clean and smelled nice. Pillows were comfy and fluffy. The gym is very nice, with newer equipment and very clean. This is very close to the Liberty First Arena, so location was perfect for our trip.

The facility needs some updates, especially the pool area. The water was a bit cold despite being indoors and the water was not clean, there were paper fragments and other small trash and it had a very heavy chlorine smell. We never got our Hilton cookies so that was disappointing. 🥺

We don’t get out much, so I am happy that my daughter could enjoy a heated indoor pool. And I particularly appreciate that the tiny bottles of products have been done away with.

My daughter didn’t want to go home. 😉

location was close to where I was going

Room smelled like feet, didnt smell clean, bed edges were dirty and curtains had white stuff all over. There were also little nats flying around. one of side doors was not working had to walk all the way around.

Big and spacious rooms, location close to downtown was convenient for us. Free parking, pet friendly and the breakfast was very nice.

We could hear highway all night long. Carpeting in our room was vacuumed and smelled pleasant, however very stained. Needs replacing or else a professional steam clean.

Location was just what we needed. continental breakfast was very good with great service, Comfortable bed. Wake up call really helped. Cookies & water were a nice touch.

Room could have had some brighter lighting, clock did not have the right time and unable to adjust, hair dryer not very warm, would like more counter space in bathroom - really narrow (but that is most places), pillows could could have been thicker - were a little to flat for me

They have THE best cookies behind the reception desk!! Lovely, friendly reception staff. The rooms were excellent.

The "restaurant" next door could be a lot better (not necessarily the hotels fault). I had spaghetti and meatballs and it looked like it came out of a can!!

The restaurant manager Sam was EXCELLENT. He was the only person working and coming from someone who works in the service industry, he did an amazing job and getting our food out to us at a good time and drinks were so yum! Highly recommend going to the restaurant and have him wait on you!!!! :)

Was during the internet dysfunction so difficult to enter my hotel room and needed help. Was inconvenient for me but the staff were very courteous and tried to be as helpful under the circumstances. Much harder for the staff than me so they handled it well.

See above.