I was very skeptical to stay here from all the other reviews! But this place is not as bad as what I read! the facilities were fine the room was nice and spacious clean and the staff BETO was exceptional!! I needed a microwave and with no problem he upgraded us even though my room was already pre-booked and paid for in advance, I came with 3 kids and my friend and we all were comfortable and anytime we needed anything towels extra pillows more blankets housekeeping came right away! never mind the area it’s not even bad and the extra people walking around outside they ain’t bothering anyone! This place is friendly and safe! I RECOMMEND it great prices. We stayed in rm 620. Never mind the snobby reviews give this place a chance! Like any casino you will smell a stench of cig smoke but the hallways and our room didn’t smell at all! Thank you Ramada for the great experience! We will be coming back.

We liked many things I will try to list them. 1) The staff was very friendly and helpful, always greeting us with a smile and with pleasant things to say. 2) The room was clean and comfortable. 3) The Location of the hotel was close to major streets and a freeway on and off ramp. 4) The value we received was outstanding, an added bonus to everything else. 5) Although we did not have pets with us (we usually do), we observed that many other guests had pets and they seemed pleased with their stay with their pets. 6) The staff was able to answer questions about things to do in and outside of Reno, so we visited local attractions and ventured out to nearby Virginia City and Truckee.

We did have some trouble logging in to the Ramada free internet service. It worked but seemed to be slow.

The property is very close to many things and it’s located downtown for good prices online has a casino if you’re into it security is constantly monitoring the property and good at what they do free parking lots of space everything is opened with the room key it’s nice and quite at least on my stay

Service was alright could been better tvs are small but get job done the refund on the deposit won’t be in a hurry you’ll get a tax return again before this comes lol

A nice hotel that has been updated some, and was currently having some carpet replaced. Probably was in a decent area when it was built, but the surrounding neighborhood has deteriorated and is now questionable ( a lot of people just hanging around, probably due to the attached casino).

Surrounding community appears to be well below average, dirty (urine?) stains on sides of the building, and a general feeling that the parking lot is not as safe as it could/should be.

I like the fact that you have to have a key to get into the lobby from outside and from the casino. The staff were very nice . The ladies cleaning the rooms always gave us what we needed even allowed me to vacuum my room.

The water pressure was very weak in the shower and it sucked not having at least a microwave. The front desk did allow me to warm my food one late night.

Our room at Ramada was clean and quiet. The beds were nice, with soft, clean bedding and pillows. This hotel is a very good value, especially if one doesn't want to stay in the downtown area, even though it's close and easy to get there. The staff were very nice, helpful and polite. It's an older hotel, but well kept.

There are a few places where the hotel seems run down, and the hallways were a bit dim.

The area around the casino that was attached to the hotel was quite sketchy, but I felt safe in the hotel. Room key needed for everything, even going in and out of casino thru hotel. I saw security outside cruising parking lot as well.

The casino needs an overhaul. And lots of sketchy people hanging outside the casino doors by the parking lot. I avoided those areas.

Staff was nice. They tried to help resolve some concerns were had. I liked having security close by.

Our room smelled so strongly of marijuana one evening even though it was a non-smoking room (through the vents?) Even though we’re had 3 people in our room we only had towels for two and had to special request more.

The hotel staff was very nice ,got to know Christine the night Manger purchased some gifts she had displayed.Guess running man was subpose be there the weekend I stayed ,but he couldn't show up stuck in mud ! The casino was awesome the staff was kind and greeted me .The food from the grill was good great flavor 😋 great price was worth it .'

Just some of the people in the casino Lil hard core ,but I'm from down south its the same I guess I was just a knew face that all would i go back yes .aAs a matter of fact at the end of sept i be staying again and the price for a room is great and the staff is wonderful.l

The management and staff are exceptional! I left something that is very important to me in my room upon check out. Roughly an hour later i was contacted by management notifying me that I had left my personal property and I needed to call to identify it so I could come and claim it. Trust me when I say that had I stayed anywhere else and left this particular item, I’m almost positive I would have never seen it again. Thank you so much!

I don’t care for the casino attached however the home is my go to when I need a room.