The staff was very friendly and helpful. Upon arrival, the staff was nice even though we arrived late in the evening. She even suggested we could borrow sleds from the hotel for the White Sands dunes when I told her we were there to visit them. I didn't even know that was a thing! So we did borrow them the next day for our visit to the national park. The breakfast was really good, the room was renovated and new and very clean, and the beds were very comfy. It's sort of deceiving because the exterior of the building looks a little older, but the interior of the rooms is very good.

Not much. We liked this place a lot. The parking lot was a a little small and there are only stairs (no elevator), but it's a more motel-style hotel.

Friendly, competent staff. Good value. Great location for White Sands National Park and also very convenient to shops and supermarket. Generally speaking, the room was clean.

Minor things that could be improved... Around the beds was a bit dusty and the pull out sofa bed was a bit grubby and not very comfortable. The laundry area was dusty and so it was difficult to keep the washed clothes clean. An average breakfast which reflects the price point; we expected more variety for a 'full breakfast' though.

Rooms were super nice, despite how it appeared on the outside driving by. The rooms were also nice & bright and provided all of the common amenities within the hotel room itself. Staff was super friendly! Their breakfast options were good as well.

The building is older so no elevator and no first floor options were available, which was fine for us, but could be more difficult for others. No complaints of the building looking older & etc because pictures were provided of the hotel so I knew what I was booking.

Breakfast was great - fluffy eggs, bacon one day, sausage next, variety of breads (sliced, muffins, biscuits) gravy and cereals. Room was very comfortable, although the slanted floor bothered me, not wife. Bed comfortable, which is necessary for both of us. Room was clean - newly renovated Outside grounds NOT very clean - dog area not cleaned - bunch of old poops all over that strip

Better area for dogs. If you allow them then please make a clean area for them - or they're gonna track all that crap into the room Boiler not working - only one of us got a warm shower.

The staff were really helpful. When we arrived, it turned out that our reservation for 4 adults had only 1 king bed. They changed our room for bigger one at no additional cost. I really appreciate that! The breakfast was really good. The location is perfect if you would like to visit White Sands National Park.

The bathroom could be cleaner.

STAFF WAS HELPFUL BEYOUND EXPECTATIONS. WE ENCOUNTERED VEHICLE PROBLEMS ON THE WAY, AND THE MANAGER HELPED US FIND A MECHANIC AND GET THE PROBLEM REPAIRED. EXCELLENT HOT BREAKFAST, THE ROOM WAS CLEAN AND COMFORTABLE. I FEEL THE MANAGER WENT WELL ABOVE AND BEYOUND ALL EXPECTATIONS TO ASSIST US.

NO DISLIKES!

The lady that was at the front desk, even though it was late at night and seemed like she had her hands full getting breakfast ready,was everything I expected, she went out of her way to get us checked in and even gave us a snack so we wouldn’t have to go out in the middle of the night, now that’s what you call. Excellent customer service thank you. Will definitely stay here again!

Bed was super comfortable and a/c worked great! Clean rooms/ Clean Sheets and the King Suite was very roomy for 2 people and a pet! 10 mins from the Holloman AFB makes an easy commute too.

Bathroom is small and very basic. Plus the toilet had a small leak so that should have been tended too.

Clean room and comfortable beds. The hotel is close to a few restaurants. Walmart is at 15 minutes walking distance. Great location for visiting White Sands National Monument by car.

My husband and I had a great stay! The room was clean, the bed was comfortable, the shower was hot with great water pressure & the location was quiet. The staff was nice & helpful. The breakfast was delicious...two options of scrambled eggs, bacon, sausage, waffles, toast, bagels, fruit, coffee, three juice options & more...plus there was ample seating. Would stay here again!

Nothing, it was a good room for the price