Great location, a couple of miles from my office.

I checked in on Tuesday the 10th and the room were a little dark, and I didn't notice till the next morning, that bed sheets were blood stained, and not clean...I address the issue and even show the pictures on my phone to the lady at front desk and the only thing she did was telling the cleaning lady to be careful with that. She also mentions to me that if I was sure if it wasn't my blood...... not a very good experience, she never apologizes, and she just handed me a copy of my bill. I don't know if I will give you another opportunity for me to stay there, even its less than a mile from my office work.

I liked the other guests and the food was good. I was a little worried about the location but it ended up just fine. It would be a good location for families especially when the pool is up and going. There were sports teams there which I always love to see.

I was a little surprised at the price / location . But we had a great room and maybe it was due to hotels being pretty full plus it was Valentine’s Day. All in all it was a great stay. We did not eat breakfast but what I saw looked good , biscuit and gravy, cheesy eggs , sausage. Cinnamon rolls … we were on a special diet bummer :) the coffee was good. thank you.

This hotel was awesome. Our room was huge. We had a lot of room to spread our our stuff. Everything was clean. The breakfast was exceptional. The food was good with lots of selection. It was close to major highways so we could get to everywhere we wanted to be in Albuquerque really fast. The staff was super friendly and helpful upon arrival. We came for the Balloon Fiesta and nearby national parks and sites, and it was the perfect place to base ourselves for day trips and to crash at night.

Not much. This place was really good. Seeing that we stayed 4 nights with no incident, I would stay here again if needed.

Room was clean and beds were comfortable. The areas of the hotel and coming into the hotel were clean. Morning breakfast was excellent. The location where the hotel is at is perfect close to a Walmart and close to the interstate highway. Applebee's next door!

As walking into the hotel employees did not greet us. We stay 3 nights bed sheet were never changed. I'm thinking it was due to Covid 19 rules they were not changed. Place was too busy not enough parking space.

It was clean. We really liked the liquid soap. There are lots of towels for each person. The coffee machine made excellent coffee. The staff was always around to clean. We like that they had 2 kinds of breakfast meats (turkey sauage). The pancake machine was working great. The beds were comfortable.

The eggs were dry and brown. There wasn't much light by the space with the coffee and fridge. The fridge didn't have a freezer. Our water didn't get very cold.

It was basic service.

Requested king size bed but received room with 2 queen beds and a pullout sofa. The queen beds seemed to be smaller than conventional queen beds. I don't understand why this is advertised and then Holiday Inn in Albuquerque emails you stating they don't know if they can accommodate that and then they don't accommodate the request. Why are they advertising on Booking.com when they can't or don't fulfill the request?

Loved the pool, wish it had shade, but that's the only complaint. Beds were super comfy and clean. Loved the breakfast and eating area. We were able to use the laundry service with no issues. Security was seen through out the night doin their job.

Had to call for security because their was a person clearly on drugs in the parking lot. Other than that, which is not even the hotels fault, it was a great stay.

The room was so nice! Modern moen fixtures in sinks and bathtub, the beds clean and I fell asleep in less than 2 mins! Blackout curtains so I could wake when I wanted. Complete and whole breakfast that was delicious and what I needed to start the day. Check in and check out was seemless. 10 of 10 for sure!

It would have been cool if the pool was open but I understand it was late in the season.

This hotel was a perfect spot for our trip. We were able to see the hot air balloons from our room window and the parking lot. They offered breakfast early to accommodate those heading to the fiesta. The bed and pillows were very comfortable and breakfast had many options.

The water took forever to get hot and the pressure was so-so.

the beds were soft, beds were clean, had a very comfortable stay. I felt safe here at our stay. the breakfast had different options. my family were all satisfied.

We wished the pool was open, but it was too cold anyways. because we were here in December. Next time in the summer, we will stay here when pools are open.