It’s good for the customer to find a bottle water in the refrigerator. I was thirty and I didn’t have any change to buy a bottle water neither the front desk didn’t have change for $20 after a long trip I walked 3 block to find change so I can buy a bottle water. Please leave a bottle water in the room.

Location and neatness of the room

It was over priced

Room and food

Excellent variety of buffet breakfast. Staff quick to refill hot food bins. Comfortable king-sized bed in bright, cheerful room. Excellent location for restaurants, shopping and transportation. One restaurant offered room servce delivery. SS

Shower should have been fully enclosed and not so strong. Easy to get bathroom floor flooded. A close-up mirror on the wall for shaving and makeup should be installed.

Is near a lots of excellents restaurants. Just in front of the bay. The breakfast room was perfect including the food. Very courteous employees. Reception employees were excellent and professional. Cleaning service very helpful and understanding.

Breakfast was good. A fiber cereal should be added and bananas. The staff woman cared for this area did an excellent job keeping clean and well stocked. The parking area was clean and safe.

They could update the gym.

The room seems well up kept and clean. Location, duration of breakfast hours, staff, surprisingly quiet elevator.

Lack of power outlet options by bedside, having ceiling tile in a hotel bathroom is odd, the shower is half enclosed.

On a stormy night that stymied my travels to Europe, I was happy to get to a clean and comfortable place to stay. The staff was prompt and friendly at getting me checked in late at night. The breakfast was good. I am appreciative that I was able to book at the last moment.

Chose location based on proximity to church for a funeral I was attending. I was happy to find it and had anticipated needing to pay more for a decent place to stay in NYC. It is somewhat dated in furnishings style, but everything was in good condition and super clean. Plus front desk staff were extra friendly and helpful!

Call first to navigate how to get your vehicle parked while checking in. We arrived at night and it doesn’t have a clearly marked ‘holding area’ for cars while you’re checking in. Staff was very helpful finding us spot to park in hotel garage!

Love the location, love how nice the staff, and how cozy the rooms are, and breakfast is always a plus.

This time there was a lot of ants in the bathroom when I checked in which was unusual.