The location was perfect for all of our Lake George excursions. The price was very favorable for the 5 of us.

My daughter threw up in the middle of the night, the front desk gave me some bedding to replace the ones she soiled, but half of it was for a twin bed, and not a queen as i had requested. The staff took note of my room and which bed it was for; but there was no follow up the next day. I requested fresh towels, and the right sized bedding from the cleaning crew, and I was very disappointed to see at the end of the day that I got nothing. Nothing. So i had a second night with missing bedding, and 3 of us were forced to share a towel. So while it’s not a big deal, it did add a level of discomfort to our stay.

The staff - from the front desk, to the lifeguards in the waterpark - were extremely friendly and gracious. They made adjustments and provided for what we needed. The facilities are cozy and friendly, and well laid out, such that it's easy to keep track of your kids and let them enjoy the various activities. The hotel is just the Goldilocks size - not too big that anyone can get lost, but with plenty of space. The other guests were friendly and family-oriented so it attracts a nice crowd. Nice spacious rooms, with cool "log cabin" theme. All in all, it was a fantastic experience and we definitely look forward to coming back!

Nothing, except that at 2pm, the entire hotel shuts down suddenly, including the arcades. The kids were looking forward to playing some arcades after swimming, while i packed up the car, so that was a bit of a bummer

Kids club, Hurricane restaurant, variety of options at the food place in the waterpark

My family and I were a little taken back when we learned that the decent breakfast was not complimentary, as well already spent a ton of money for the booking at the hotel. Waterpark- the dressing rooms were very dirty. Nasty hair (including pubic) everywhere. Unknown colored liquids spilt in the dressing rooms. The females bathroom reaked of urine. There is a lack of room service, though it states room service available. We had to call to the front desk twice throughout our stay and each time the front desk told us we would have to go to the front desk to get said item

Close to everything and the indoor waterpark was nice. Loved the Lodge feel right when u walk in. The accommodations by the staff due the inconveniences of our stay was great.

A few pumps with our stay.. some of the indoor waterpark was closed when we first arrived, then when we got back from six flags the fire alarm went off so we had to evacuate, after the all clear to return in as a result of the alarm the indoor waterpark was closed until further notice.

The inclusive water park with the Great Escape next door . Every single staff member we spoke with was knowledgeable and kind. Room was clean, beds were comfortable. The Hurricane Wings restaurant was a little pricey but the food & service were great.

My husband is disabled with a debilitating back injury. I was a very long and hard walk for him between the resort and the park. We would have absolutely would have paid to use a shuttle.

We come here often as a family to get away and the kids love it , it’s convenient you don’t have to leave your entire stay if you don’t want to they pretty much have everything there

We were a little disappointed our second night there it was 10:30pm and we have 2 kiddos under 4 who were sleeping and the room next to us had their music so loud it woke up our kids. Because it was before 11pm ( quite time ) they could only call the room and ask them to be quiet

The staff was soo incredible! This trip was a much needed get away that was primarily for my daughter's birthday. We had such an amazing time together that they did not want to leave. It was so much fun for them.

The only thing that wasn't even in anyone's control was a few of the rides were not running the day we were there. My kids were bummed for a minute... But there was plenty of other stuff to do!

They had restaurant inside the hotel. + it had a real affordable price.

Whoever used the room before my family, did several wrongs before leaving. *Shower had upside down to wet the whole bathroom when we first use it. *damaged the remote for the Tv. * Left the tv on the highest volume (of course on purpose) *on my last day, I was really sick and tried to extend my stay, the phone was also not working. *Left those tiny towels, that people wipe their privates, hanging on the top of the curtains.

The staff was wonderful from the front desk to the housekeeping staff to the restaurant. The beds were comfortable. The room was clean and the water park was really well supervised by the lifeguards so that was a real pleasure.

The only small issue and I did report it to the front desk, was a small chunk of drywall fell from the ceiling over our tub onto our tub but not on to us fortunately. The plumbing in the bathroom above must have been leaking because the drywall looked wet and that's what caused it to fall

Great location. Facilities were amazing to have available on site (waterpark, arcades, kids klub, theme park walking distance). Really great with kids.

Room cleaning services only scheduled after a 3 day stay is not good. Please take the plastic cover off the mattresses!!! Makes for a very uncomfortable sleep in those beds. Hot and noisy every time you move. Worst part of the stay !! Room 406!