The room was bright, and the bed and pillows were comfy. Bathroom was clean. AC worked properly. Inside the room was quiet, despite there is a highway next to the hotel.

There was no fruit salad for the breakfast, only bananas and oranges. Coffee was too bitter. I tried to add more HH, but it didn't help at all. The coach next to the bed was with some short white hair and crumbles on it. The corner of that coach was full of dust and dirt. Nobody even tried to vacuum the surface and corner. There were few small broken pieces of plastic near the bed.

So far nothing,

We came here for the ski weekend; I like that its clean, from the room to the bathroom and most especially the staff! They are very polite. We didn't have the chance to use their pool as we were out all-day skiing. We had that one woman during breakfast, she made our day. my son commented the same. She treated us as her own family and says, "nobody leaves in this hotel hungry". She is very nice and sweet. I forgot to ask her name, but I would definitely go back to this hotel!

The beds were super comfy, and the room was decent size. The location was good, pushed farther back, so it was quiet even being off the highway.

There was a sticker on the fridge indicating there was a keurig in the room, but there was none. Breakfast could have had better options

It was conveniently located and the hotel was clean. The room was spacious and clean. Free breakfast was a plus!

Overall a good experience but the breakfast area could have used more than one person to handle better attention to the area and juice machine was broken during our entire stay.

The location was perfect for us. It put us in the middle of visiting friends and also seeing light shows at Lake George! We loved the staff! We could not have been treated nicer by everybody!

Everything was great. We have not one thing to say about anything g being wrong!

Super well located (close to Lake George, Saratoga Springs) and generally very clean. Friendly and helpful staff (especially Adam at the front desk!), plentiful breakfast, nice heated indoor pool and outdoor hottub, plus a fitness room round out this very nice Holiday Inn Express. Would definitely recommend!

The location was perfect for activities in Lake George. The beds were comfortable and rooms were clean. Loved the hot tub, pool and gym. Breakfast was decent, and staff made sure food was stocked. Staff was pleasant, friendly and accommodating.

TV system was a little outdated. There was lots of children staying that weekend and seemed to just go through rooms especially the pool and spa and leave it a mess. Wet towels being left over every table and chairs specifically and not leaving any towels for other guests or asking staff to restock.

The staff was so friendly . Everyone was kind . They did not make you feel like a bother when you asked them if anything. Very accommodating.

Wish the location had a two room suite . Out coffee maker was broke amd not replaced , but the front desk clerk gave us a discount on our room when we checked out . Amd the room had debrief under the sofa and bed from previous guest . I know they are short staffed and I understand that

Hotel was very clean and most of the staff other than one front desk clerk that checked us in was friendly. Breakfast was great.

We had room service only 1 day during our 5 day visit. I left a note to indicate that the conditioner, body wash and hand soap were empty but the cleaning staff did not refill them. The tissues were empty when we got to the room and they didn't replace those either.

Check in person was the best. She went above and beyond making sure I got my points for the stay. Stay here a few times a year, always a good experience.

Bed was a little on the soft side. But it was comfy but it will soon be too soft with more use.