The property has a gorgeous location with many trees. There’s ample parking. It’s in a pretty campus area where 1 can walk. It is very close to sightseeing spots such as the botanical gardens. The indoor pool was very nice and available and clean. The food to purchase from the downstairs refrigerators was also very good especially the yogurt parfaits.

The only negative was it seemed that they needed more help there there were times where the person at the desk was trying to do too many things. This was not their fault.

Clean, well appointed rooms, good location.

The $20 incidental charge. When I asked if this would be refunded at checkout, I was told $10 would be kept for one night’s parking. This information was not offered until I asked. The parking facility is just the open lot in front of the hotel, not covered and not secured. I think this parking charge is excessive, and it was not communicated.

Easily accessible

Had to pay for coffee.. had it in the room but no creamer and TINY coffee maker and not enough cups. Elevators acted up.. front desk did not understand us very well. Hallways and elevator hotter the fire, heat definitely on and it was 87 outside. Rooms VERY HUMID and how do you not have a bathroom fan??

Very nice staff... especially the young man who works the coffee shop in the morning. He was lovely. The facility is really clean. Comfy.

When I arrived I asked about Uber eats and how they handle that. I was told delivery people are allowed to bring food directly to the room! I was very dismayed to hear that anyone other than staff and guests are allowed up into the hotel floors. Safety at a facility is a large part of where I choose to stay. This was a red flag for me.

Small gym but it was perfect not a lot of people using it - staff was really friendly, our room was clean and room service always made sure to leave extra towels. Also they had towels at the pool small detail but I liked that.

I do think it is pricey to stay here

It was clean the staff, especially the front desk. Alfonso was just so helpful and personable.

The only thing I did not like about the property was the fact that you had to pay for parking

Our room was a suite and it was exceptional for the two of us. The wedding we attended was close by and the reception before was here so the location was perfect.

There was no safe in our room and we were on a long vacation with a lot of expensive stuff. Staff could not get the safe in the office to work for us.

Very clean, nice place to read and hang out at in their lounge. Plenty of snacks and delicious food to choose from. The price sure is worth the room and stay.

It would be great for a quick walk through of what’s offered during the time of check in.

Excellent customer service. I accidentally cancelled my reservation for one of the nights and didn't realize until right before check in. Staff eagerly accomodated us and waived our charge for our "no show" on previous night.

Loved the surprise bag with snacks!! Excellent touch and the staff at reception were really great.

Coffee counter. Coffee was bad the first day and they seemed confused on how to make espresso drinks the second day. Very slow service both days.