The room was spacious and comfortable. Housekeeping was really good, and you can tip using a QR code. The front desk staff were very helpful and accommodating.

The pool and hot tub looked like they had an algae bloom problem. The water was a bit cloudy and had a green tinge. I booked the hotel specifically for the hot tub and pool, but I ended up finding a community pool to use instead.

The property has a gorgeous location with many trees. There’s ample parking. It’s in a pretty campus area where 1 can walk. It is very close to sightseeing spots such as the botanical gardens. The indoor pool was very nice and available and clean. The food to purchase from the downstairs refrigerators was also very good especially the yogurt parfaits.

The only negative was it seemed that they needed more help there there were times where the person at the desk was trying to do too many things. This was not their fault.

It was wonderful I do think the food was little too high priced but overall very nice. It would be wonderfully if they would put in an outdoor pool, the indoor was a little small.

Only thing I think could be adjusted is the prices on the food. Very expensive they should do a free breakfast even at 2 star hotels you get a free waffle and coffee or juice .

Clean, well appointed rooms, good location.

The $20 incidental charge. When I asked if this would be refunded at checkout, I was told $10 would be kept for one night’s parking. This information was not offered until I asked. The parking facility is just the open lot in front of the hotel, not covered and not secured. I think this parking charge is excessive, and it was not communicated.

The location was ideal. This hotel is tucked away in a pristine setting. The staff exceeded our expectations and greeted us with true southern hospitality. The rooms were very clean and stocked with plenty of towels. We will definitely be staying here every time we travel to Chapel Hill.

The pool is extremely small and the room smells like intense chlorine. I only mention this because I was excited to swim and it was basically the world’s smallest pool. Probably if you had kids it would be enough, but as an adult who wanted to chill, I wouldn’t recommend.

Easily accessible

Had to pay for coffee.. had it in the room but no creamer and TINY coffee maker and not enough cups. Elevators acted up.. front desk did not understand us very well. Hallways and elevator hotter the fire, heat definitely on and it was 87 outside. Rooms VERY HUMID and how do you not have a bathroom fan??

Very nice staff... especially the young man who works the coffee shop in the morning. He was lovely. The facility is really clean. Comfy.

When I arrived I asked about Uber eats and how they handle that. I was told delivery people are allowed to bring food directly to the room! I was very dismayed to hear that anyone other than staff and guests are allowed up into the hotel floors. Safety at a facility is a large part of where I choose to stay. This was a red flag for me.

Small gym but it was perfect not a lot of people using it - staff was really friendly, our room was clean and room service always made sure to leave extra towels. Also they had towels at the pool small detail but I liked that.

I do think it is pricey to stay here

It was clean the staff, especially the front desk. Alfonso was just so helpful and personable.

The only thing I did not like about the property was the fact that you had to pay for parking