441 reviews
From
$81130 Shiloh Trail, Waynesville, 28786, North Carolina, United States
441 reviews
1/32
Free parking
Business center
Outdoor swimming pool
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Best Western Smoky Mountain Inn, a four-star motel, sits in Waynesville, North Carolina, United States. Located about 2.1mi from the city center at 130 Shiloh Trail, it greets travelers with breakfast and rates starting from $81 per night.
Guest amenities include free on-site parking, free WiFi, an outdoor swimming pool, a fitness center, a business center, and a 24-hour front desk. Mountain views and non-smoking rooms come with air conditioning, and beach umbrellas (free), beach chairs/loungers (free); a golf course is available for an extra fee.
Located in Waynesville, North Carolina, United States, the property has 441 reviews.
Beyond the welcome, an outdoor seasonal pool glistens during warmer months, inviting a refreshing dip after a day on the road. Free on-site parking and WiFi keep plans simple, while a 24-hour front desk and a fitness center help stay on schedule. A business center is handy for work needs, and a nearby golf course is available for an extra fee. Breakfast is included, making mornings easy before heading out to explore the surrounding mountains.
Room options include King Rooms and Room - 2 Queen, with several configurations offering mountain views. Most layouts run about 323 square feet and are non-smoking with air conditioning. Studio options, including Studio Continental, King, and Studio, add flexibility for couples, families, or groups, while a variety of King and Queen configurations cater to different travel plans.
With 441 reviews backing the stay, this property presents a reliable mountain retreat. Mountain views pair with practical touches like free beach umbrellas and beach chairs for sunny days, and a nearby golf course adds an extra option. Payment welcomes major cards—Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche—while cash is not accepted.
Closest airports
Asheville Regional Airport
26.9miMcGhee Tyson Airport
59.7miGreenville–Spartanburg International Airport
59.9miFree parking
Business center
Outdoor swimming pool
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Mountain view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Bathtub
Show 8 photos
Studio Continental, King Size
1 King Size Bed
325 sqft
Smoking not allowed
Microwave
Flat-screen TV
x5
+
x3
More details
1 King Bed, Non-Smoking, Studio, Wi-Fi, Microwave And Refrigerator, Coffee Maker, Continental Breakf is 323 square feet and includes a king-size bed 150-183 width plus cable tv, hairdryer, tea and coffee making facilities , ironing set, and safe.
Show 4 photos
Room - 2 Queen
2 Double Beds
325 sqft
Smoking not allowed
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
+
x3
More details
2 Queen Beds, Non-Smoking, Wi-Fi, Microwave And Refrigerator, Coffee Maker, Continental Breakfast is 323 square feet and includes a queen-size bed 150-154 width plus cable tv, hairdryer, tea and coffee making facilities , ironing set, and safe.
Show 2 photos
Queen Room
1 Queen Size Bed
325 sqft
Smoking not allowed
Private Bathroom
Bathtub
Microwave
Coffee machine
+
More details
1 Queen Bed Non-Smoking Wi-Fi Microwave And Refrigerator Coffee Maker Continental Breakfast is 215 square feet.
Show 5 photos
King Room, Accessible
1 King Size Bed
325 sqft
Smoking not allowed
Private Bathroom
Bathtub
Microwave
Coffee machine
+
More details
This accessible room features a microwave, refrigerator, and coffee machine.
Show 4 photos
King Room
1 King Size Bed
325 sqft
Smoking not allowed
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
+
x3
More details
This room features a microwave, refrigerator, and coffee machine.
Show 6 photos
Room - 2 Queen, Mountain View
2 Queen Size Beds
325 sqft
Smoking not allowed
Mountain view
Private Bathroom
Bathtub
Microwave
x4
+
More details
Show 4 photos
King Room, Smoking Allowed
1 King Size Bed
325 sqft
Smoking allowed
Free wifi
Microwave
Flat-screen TV
Refrigerator
+
More details
This room features a microwave, refrigerator, and coffee machine.
Show 5 photos
Room - 2 Queen, Accessible
2 Queen Size Beds
325 sqft
Smoking not allowed
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
+
x3
More details
Show 4 photos
King Room, Mountain View
1 King Size Bed
325 sqft
Smoking not allowed
Mountain view
Private Bathroom
Bathtub
Microwave
+
More details
Show 4 photos
Room - 2 Double, Smoking Allowed
2 Double Beds
Smoking allowed
Free wifi
Microwave
Flat-screen TV
Refrigerator
+
More details
Studio
1 King Size Bed
Smoking not allowed
Refrigerator
+
More details
Studio Standard
Queen Room, Accessible
1 Queen Size Bed
Smoking not allowed
More details
8.4
441 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Jonathan
9.1
June 2024
Didn't really eat breakfast. I did swing through and grab a few muffins and some fruit. Seemed to be a reasonable diversity. There were facilities for making your own waffle. Thee were also pre-cooked sausage muffins and cheese omelets available to be nuked.
Well, nothing definitive, per se. This is our go-to motel and we stay there year after year. It's just got a great location to the freeway and downtown Waynesville. But, yes, it's getting a little dated. No exhaust fan in the bathroom and the bathroom is also a little on the small side. Also, it would be nice to have a comfort height toilet for the older folks.
Linda
10
June 2024
We enjoyed the popcorn, we liked the outside beautification. The rooms are spacious and comfortable. Liked being able to park right in front of our door and be on the ground floor.
Our biggest disappointment was the breakfast--little protein and fruit, mostly carbs. We did not use the breakfast because it was not healthy for us. Having yogurt options or boiled eggs and seasonal fruits could have helped a lot. Even better would have been the ability to make crepes or omelets.
Debra
10
July 2025
Location very convenient to getting around to Waynesville, Bryson City, Cherokee and the Blue Ridge Parkway. View from the hotel of the mountains is beautiful. We enjoyed seeing the bunnies in the evening and fireflies.
Bathroom was tiny but the water pressure was great.
Twila
8.2
October 2023
I like the location. It has a pretty view and accessible to everything. The room is good size and comfortable. Could control the temperature easily. Liked the microwave and refrigerator. Front desk persons.
TV hard to figure out. Room could have been a little cleaner. That varied some each day. Breakfast could have definitely been better. The little omelets were good, but only available one day. There was no fruit the last day. We ate elsewhere. There were cereal and pancakes if someone wanted those.
Ralph
8.2
May 2025
The 1970s motel style facility was much better than expected. The location is convenient next to the major traffic arteries, but it was surprisingly quiet in the room. The bathroom was very clean. Check-in was slow. A new hotel across from it is currently under construction.
The bathroom is small just like in all of those old motels.
Jonathan
9.1
January 2025
This is my go-to destination when staying in the Waynesville, North Carolina area. It's easy to reach right off the freeway, sort of isolated and private with a great view. There's also a Walmart 2 minutes away and access to main street which takes to downtown Waynesville in about 10 minutes.
I have nothing to complain about.
Nancy
10
January 2023
Nice room. Clean and relatively spacious. refrigerator and microwave in room. Breakfast offered many options.
Nelson
9.1
May 2023
I was impressed with attention to details and the cleanliness of the whole facility and rooms. Front desk was attentive my every request and issue. I would without question stay again. I also like that housekeeping didn't do the nagging knock on the door..."Housekeeping....!" routine near check out time. They let you do what you needed to do to get checked out in a timely fashion.
This was the only thing I wasn't impressed with. that was because of the selection. the attendant was quite pleasant and kind. also the breakfast items were a bit scattered in different areas (maybe because dining space was a little small) I do love that what they had was neatly stacked largely due to the affords of the attendant.
Judy
9.1
January 2023
The room was exceptionally clean and the beds very comfortable.
seemed dark and away from everything, but we felt safe!
Cindy
8.2
July 2025
While the pool was small, it was very clean and the pool area was nice. Beds were comfortable and staff was friendly.
The breakfast could be enhanced with a better options. The breakfast area is crowded and closed promptly at 9 am. For smaller kids, that is a little early.
Attractions
Wheels Through Time Museum
4.8miMuseum of the Cherokee Indian
17miOconaluftee Indian Village
17.4miGreat Smoky Mountains Railroad (GSMR)
24.6miBiltmore Estate
26.5miRiver Arts District
26.5miAttractions
Wheels Through Time Museum
4.8miMuseum of the Cherokee Indian
17miOconaluftee Indian Village
17.4miGreat Smoky Mountains Railroad (GSMR)
24.6miBiltmore Estate
26.5miRiver Arts District
26.5miAirports
Asheville Regional Airport
26.9miMcGhee Tyson Airport
59.7miGreenville–Spartanburg International Airport
59.9miLocation
Availability
Free parking
Business center
Outdoor swimming pool
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Mountain view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Bathtub
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by stairs only
Activities
Golf course
Hiking
Bathroom
Bathtub
Hairdryer
Private Bathroom
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Food & Drink
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
General
Air conditioning
Carpeted
Facilities for disabled guests
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Microwave
Refrigerator
Living Area
Desk
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Parking
Free parking
Parking On Site
Room Amenities
Iron
Safety & security
Carbon monoxide detector
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Outdoor swimming pool
View
Mountain view
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 14 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Diners Club,
Visa,
Mastercard,
American Express,
Discover,
Carte Blanche
This property does not accept cash.
At what times are check-in and check-out at Best Western Smoky Mountain Inn?
The established timings at Best Western Smoky Mountain Inn are: Check-in after 04:00 PM and check-out before 11:00 AM.
Does Best Western Smoky Mountain Inn provide free parking options?
Yes, parking is available at Best Western Smoky Mountain Inn. The hotel offers free parking on site, which is convenient for guests as no reservation is required. The parking is public and easily accessible.
What's the nightly rate at Best Western Smoky Mountain Inn?
Room rates at Best Western Smoky Mountain Inn initiate from $81. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.
What are the room types available at Best Western Smoky Mountain Inn?
The hotel offers a variety of room types including double rooms with two double beds, king rooms, and queen rooms with either one queen bed or two queen beds. All rooms are non-smoking and have a room size of 323 sqft. The occupancy ranges from 2 adults and 1 child to 4 adults and 3 children, depending on the room type.
What activities does Best Western Smoky Mountain Inn offer?
Guests at the Best Western Smoky Mountain Inn can spend their time enjoying the leisure amenities provided by the hotel. One of the main attractions is the outdoor swimming pool, which is available seasonally. It provides a refreshing and relaxing environment for guests to unwind and cool off during their stay.
In addition to the pool, the hotel also boasts a golf course where guests can enjoy a round of golf. Whether they are beginners or experienced golfers, this amenity is sure to provide hours of entertainment and enjoyment.
For those who are looking to stay productive during their stay, the hotel offers a business center where guests can access services such as printing, faxing, and copying.
If guests are looking to explore the surrounding natural beauty, they can take advantage of the nearby hiking trails. This allows them to immerse themselves in nature and enjoy the fresh air and stunning views offered by the Smoky Mountain region.
Is there a swimming pool at Best Western Smoky Mountain Inn?
The Best Western Smoky Mountain Inn has one pool available. The pool is located outdoors and is only open seasonally.
Are both cash and credit cards valid payment options at Best Western Smoky Mountain Inn?
No, cash is not accepted as a payment option at Best Western Smoky Mountain Inn. However, you can pay using American Express, Visa, Diners Club, Discover, Mastercard, or Carte Blanche.
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