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8.4

441 reviews

Best Western Smoky Mountain Inn

Best Western Smoky Mountain Inn

130 Shiloh Trail, Waynesville, 28786, North Carolina, United States

Choose dates to view prices

Free parking

Business center

Outdoor swimming pool

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Best Western Smoky Mountain Inn

Best Western Smoky Mountain Inn, a four-star motel, sits in Waynesville, North Carolina, United States. Located about 2.1mi from the city center at 130 Shiloh Trail, it greets travelers with breakfast and rates starting from $81 per night.

Guest amenities include free on-site parking, free WiFi, an outdoor swimming pool, a fitness center, a business center, and a 24-hour front desk. Mountain views and non-smoking rooms come with air conditioning, and beach umbrellas (free), beach chairs/loungers (free); a golf course is available for an extra fee.

Located in Waynesville, North Carolina, United States, the property has 441 reviews.

Beyond the welcome, an outdoor seasonal pool glistens during warmer months, inviting a refreshing dip after a day on the road. Free on-site parking and WiFi keep plans simple, while a 24-hour front desk and a fitness center help stay on schedule. A business center is handy for work needs, and a nearby golf course is available for an extra fee. Breakfast is included, making mornings easy before heading out to explore the surrounding mountains.

Room options include King Rooms and Room - 2 Queen, with several configurations offering mountain views. Most layouts run about 323 square feet and are non-smoking with air conditioning. Studio options, including Studio Continental, King, and Studio, add flexibility for couples, families, or groups, while a variety of King and Queen configurations cater to different travel plans.

With 441 reviews backing the stay, this property presents a reliable mountain retreat. Mountain views pair with practical touches like free beach umbrellas and beach chairs for sunny days, and a nearby golf course adds an extra option. Payment welcomes major cards—Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche—while cash is not accepted.

Closest airports

Asheville Regional Airport

26.9mi

McGhee Tyson Airport

59.7mi

Greenville–Spartanburg International Airport

59.9mi

Most popular amenities

Free parking

Business center

Outdoor swimming pool

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Mountain view

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Bathtub

Rooms

Show 8 photos

Studio Continental, King Size

1 King Size Bed

325 sqft

Smoking not allowed

Microwave

Flat-screen TV

x5

+

x3

More details

1 King Bed, Non-Smoking, Studio, Wi-Fi, Microwave And Refrigerator, Coffee Maker, Continental Breakf is 323 square feet and includes a king-size bed 150-183 width plus cable tv, hairdryer, tea and coffee making facilities , ironing set, and safe.

Double Room with Two Double Beds - Non-Smoking in Best Western Smoky Mountain Inn

Show 4 photos

Room - 2 Queen

2 Double Beds

325 sqft

Smoking not allowed

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

2 Queen Beds, Non-Smoking, Wi-Fi, Microwave And Refrigerator, Coffee Maker, Continental Breakfast is 323 square feet and includes a queen-size bed 150-154 width plus cable tv, hairdryer, tea and coffee making facilities , ironing set, and safe.

Queen Room - Non-Smoking in Best Western Smoky Mountain Inn

Show 2 photos

Queen Room

1 Queen Size Bed

325 sqft

Smoking not allowed

Private Bathroom

Bathtub

Microwave

Coffee machine

+

More details

1 Queen Bed Non-Smoking Wi-Fi Microwave And Refrigerator Coffee Maker Continental Breakfast is 215 square feet.

King Room with Bath Tub - Disability Access/Non-Smoking  in Best Western Smoky Mountain Inn

Show 5 photos

King Room, Accessible

1 King Size Bed

325 sqft

Smoking not allowed

Private Bathroom

Bathtub

Microwave

Coffee machine

+

More details

This accessible room features a microwave, refrigerator, and coffee machine.

King Room - Non-Smoking in Best Western Smoky Mountain Inn

Show 4 photos

King Room

1 King Size Bed

325 sqft

Smoking not allowed

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

This room features a microwave, refrigerator, and coffee machine.

Queen Room with Two Queen Beds and Mountain View - Non-Smoking in Best Western Smoky Mountain Inn

Show 6 photos

Room - 2 Queen, Mountain View

2 Queen Size Beds

325 sqft

Smoking not allowed

Mountain view

Private Bathroom

Bathtub

Microwave

x4

+

More details

Show 4 photos

King Room, Smoking Allowed

1 King Size Bed

325 sqft

Smoking allowed

Free wifi

Microwave

Flat-screen TV

Refrigerator

+

More details

This room features a microwave, refrigerator, and coffee machine.

Queen Room with Two Queen Beds - Mobility Accessible in Best Western Smoky Mountain Inn

Show 5 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

325 sqft

Smoking not allowed

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

King Room with Mountain View - Non-Smoking in Best Western Smoky Mountain Inn

Show 4 photos

King Room, Mountain View

1 King Size Bed

325 sqft

Smoking not allowed

Mountain view

Private Bathroom

Bathtub

Microwave

+

More details

Show 4 photos

Room - 2 Double, Smoking Allowed

2 Double Beds

Smoking allowed

Free wifi

Microwave

Flat-screen TV

Refrigerator

+

More details

Studio

1 King Size Bed

Smoking not allowed

Refrigerator

+

More details

Studio Standard

Queen Room, Accessible

1 Queen Size Bed

Smoking not allowed

More details

Guest reviews

8.4

441 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Jonathan

9.1

June 2024

Didn't really eat breakfast. I did swing through and grab a few muffins and some fruit. Seemed to be a reasonable diversity. There were facilities for making your own waffle. Thee were also pre-cooked sausage muffins and cheese omelets available to be nuked.

Well, nothing definitive, per se. This is our go-to motel and we stay there year after year. It's just got a great location to the freeway and downtown Waynesville. But, yes, it's getting a little dated. No exhaust fan in the bathroom and the bathroom is also a little on the small side. Also, it would be nice to have a comfort height toilet for the older folks.

🇺🇸

Linda

10

June 2024

We enjoyed the popcorn, we liked the outside beautification. The rooms are spacious and comfortable. Liked being able to park right in front of our door and be on the ground floor.

Our biggest disappointment was the breakfast--little protein and fruit, mostly carbs. We did not use the breakfast because it was not healthy for us. Having yogurt options or boiled eggs and seasonal fruits could have helped a lot. Even better would have been the ability to make crepes or omelets.

🇺🇸

Debra

10

July 2025

Location very convenient to getting around to Waynesville, Bryson City, Cherokee and the Blue Ridge Parkway. View from the hotel of the mountains is beautiful. We enjoyed seeing the bunnies in the evening and fireflies.

Bathroom was tiny but the water pressure was great.

🇺🇸

Twila

8.2

October 2023

I like the location. It has a pretty view and accessible to everything. The room is good size and comfortable. Could control the temperature easily. Liked the microwave and refrigerator. Front desk persons.

TV hard to figure out. Room could have been a little cleaner. That varied some each day. Breakfast could have definitely been better. The little omelets were good, but only available one day. There was no fruit the last day. We ate elsewhere. There were cereal and pancakes if someone wanted those.

🇺🇸

Ralph

8.2

May 2025

The 1970s motel style facility was much better than expected. The location is convenient next to the major traffic arteries, but it was surprisingly quiet in the room. The bathroom was very clean. Check-in was slow. A new hotel across from it is currently under construction.

The bathroom is small just like in all of those old motels.

🇺🇸

Jonathan

9.1

January 2025

This is my go-to destination when staying in the Waynesville, North Carolina area. It's easy to reach right off the freeway, sort of isolated and private with a great view. There's also a Walmart 2 minutes away and access to main street which takes to downtown Waynesville in about 10 minutes.

I have nothing to complain about.

🇺🇸

Nancy

10

January 2023

Nice room. Clean and relatively spacious. refrigerator and microwave in room. Breakfast offered many options.

🇺🇸

Nelson

9.1

May 2023

I was impressed with attention to details and the cleanliness of the whole facility and rooms. Front desk was attentive my every request and issue. I would without question stay again. I also like that housekeeping didn't do the nagging knock on the door..."Housekeeping....!" routine near check out time. They let you do what you needed to do to get checked out in a timely fashion.

This was the only thing I wasn't impressed with. that was because of the selection. the attendant was quite pleasant and kind. also the breakfast items were a bit scattered in different areas (maybe because dining space was a little small) I do love that what they had was neatly stacked largely due to the affords of the attendant.

🇺🇸

Judy

9.1

January 2023

The room was exceptionally clean and the beds very comfortable.

seemed dark and away from everything, but we felt safe!

🇺🇸

Cindy

8.2

July 2025

While the pool was small, it was very clean and the pool area was nice. Beds were comfortable and staff was friendly.

The breakfast could be enhanced with a better options. The breakfast area is crowded and closed promptly at 9 am. For smaller kids, that is a little early.

Points of Interest Around Best Western Smoky Mountain Inn

Attractions

Wheels Through Time Museum

4.8mi

Museum of the Cherokee Indian

17mi

Oconaluftee Indian Village

17.4mi

Great Smoky Mountains Railroad (GSMR)

24.6mi

Biltmore Estate

26.5mi

River Arts District

26.5mi

Pools

Location

  • Outdoor

Availability

  • Seasonal

Amenities of Best Western Smoky Mountain Inn

Free parking

Business center

Outdoor swimming pool

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Mountain view

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Bathtub

Stay rules - Best Western Smoky Mountain Inn

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Best Western Smoky Mountain Inn

At what times are check-in and check-out at Best Western Smoky Mountain Inn?

The established timings at Best Western Smoky Mountain Inn are: Check-in after 04:00 PM and check-out before 11:00 AM.

Does Best Western Smoky Mountain Inn provide free parking options?

Yes, parking is available at Best Western Smoky Mountain Inn. The hotel offers free parking on site, which is convenient for guests as no reservation is required. The parking is public and easily accessible.

What's the nightly rate at Best Western Smoky Mountain Inn?

Room rates at Best Western Smoky Mountain Inn initiate from $81. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.

What are the room types available at Best Western Smoky Mountain Inn?

The hotel offers a variety of room types including double rooms with two double beds, king rooms, and queen rooms with either one queen bed or two queen beds. All rooms are non-smoking and have a room size of 323 sqft. The occupancy ranges from 2 adults and 1 child to 4 adults and 3 children, depending on the room type.

What activities does Best Western Smoky Mountain Inn offer?

Guests at the Best Western Smoky Mountain Inn can spend their time enjoying the leisure amenities provided by the hotel. One of the main attractions is the outdoor swimming pool, which is available seasonally. It provides a refreshing and relaxing environment for guests to unwind and cool off during their stay.

In addition to the pool, the hotel also boasts a golf course where guests can enjoy a round of golf. Whether they are beginners or experienced golfers, this amenity is sure to provide hours of entertainment and enjoyment.

For those who are looking to stay productive during their stay, the hotel offers a business center where guests can access services such as printing, faxing, and copying.

If guests are looking to explore the surrounding natural beauty, they can take advantage of the nearby hiking trails. This allows them to immerse themselves in nature and enjoy the fresh air and stunning views offered by the Smoky Mountain region.

Is there a swimming pool at Best Western Smoky Mountain Inn?

The Best Western Smoky Mountain Inn has one pool available. The pool is located outdoors and is only open seasonally.

Are both cash and credit cards valid payment options at Best Western Smoky Mountain Inn?

No, cash is not accepted as a payment option at Best Western Smoky Mountain Inn. However, you can pay using American Express, Visa, Diners Club, Discover, Mastercard, or Carte Blanche.