breakfast was quite good. Location was ok. Seating was somewhat crowded until I realized there was another area on the other side of a wall. The room was decent sized. The desk was good. The bathroom was organized well. There were actually hooks to hang clothes and towels on. The closet was decent sized. Didn't get charged for parking because we have a handicap tag. We parked ourselves right near the door.

Parking is really cramped. Drawer space was poor. Only had three metal shelves. A/C could have been quieter although not really bad.

We loved the location. It was within walking distance of everything downtown. We had a great view of the park which looked beautiful and lit up for the holidays. The room was very comfortable.

On Saturday morning the hot breakfast buffet was depleted of eggs and breakfast meat. After waiting for 10-15 minutes we finally approached the workers and were told that she didn’t think anyone else was coming so she didn’t plan to make more. This was at 9:00am and breakfast was supposed be o be available until10:00am. Several people came down after us and were looking for hot food also.

size of room was wonderful/ spacious

Breakfast selections were limited. Would like to see more of the folloiwng: * individual skim/2% milk / choc milk cartons; option of scrambled eggs as well, protein yogurt & gluten free options * Would it be OK if you have at least 4 trays of "a little bit of everything" (ie scrambled eggs in one tray; turkey patties in another tray; omelet in another; hashbrowns ..so forth & so on..). Note: when i wanted milk, they were out of it (they only had 2$ in a container). Please keep in mind that everybody's diet/ health selections are different. That's it...other than that it was an awesome stay/ experience! Thank you!

The parking attendant was amazing. He really started our great experience at the hotel. He made recommendations to some great places to go and restaurants. All the staff throughout the hotel, along with Amanda the manager, were wonderful. They made our stay the best experience we have had in a very long time.

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From the time pulled up I was greeted with valet them helping with my bags , walking in very bright and clean and checking in the manger Nick was everything very friendly and pleasant

No parking had no choice to use valet, on street parking was very full overall going with valet was ok Eric was awesome took real good care of me

Very close to everything, literally next door to the children’s museum. Room was very nice and updated with a smart TV. Staff was fantastic, extremely nice and a pleasure to talk to.

It’s close to everything but parking is a huge pain, and some parts of the hotel seemed to be broken. One of the elevators was down during our stay.

Everything you need is within walking distance. Great restaurants & coffee shops.

The parking. The location of the public parking deck was not clear. For future reference, if you don't want to pay for valet, the $10 lot is located on Cherry street, 30 second walk to hotel.

The room was comfortable and spacious. The breakfast was good too.

The parking situation wasn't ideal. The hotel charged to valet park or you had to walk down the sidewalk and pay for a parking garage. Parking should be included. The staff at the front desk were dressed in t-shirts and sort of disconnected from serving people.

When we checked in the front desk lady was very sweet and personable. Breakfast was great. Room and hotel was clean. I will definitely be back and will recommend.

The only thing that was sour about this trip was the front desk gentleman when we were checking out. He had no customer service skills whatsoever. We walked up to him while he was on a computer and we were not acknowledged for at least 45 seconds. After an awkward minute of standing right in his face with no eye contact my husband eventually asked if we needed to talk to him to check out. He then looked up from his computer to acknowledge we were there. It left a very sour taste for our last interaction with this hotel. That gentleman needs to be retrained.

The parking lot was too tight in my room did not get clean the lady was outside my room where I left my room and that morning and it didn't get touched and then they kept the charging me stuff that I didn't know about and I had to call him twice but other than that it was great I enjoyed the room and the breakfast the first day was poor the second day was great I would like to thank the people for letting me stay there

The first breakfast and them charging my money that I didn't know about