Nice location close to a lot of stuff. The building was cool to look at. The bar was nice. The bartender was great.

The bed was somewhat hard, the shower made noise (high pitched screeching sound) when you turned it on and it made noise the entire time on. The hallway floors were unleveled. The toilet handle got stuck a few times after flushing. The bar was u fee staffed and the poor bartender was running around like crazy because he was alone after 9 pm. He had to run to the kitchen to pick up food after 9:30 or 10 leaving the bar unattended while he was picking up food. He needs help.

Front desk, asst managers were great as was Nicole of housekeeping!

Booking errors with booking .com had to be sorted out initially and at the end; was not on hotel radar after booking and pricing was off Room etc a bit dated but very large, nice. Noise! Asked for no lockoff!!! ……. Naturally got one with loud blabber mouth behind lockoff door!! Recorded it/her thru my room! Housekeeping heard her loud too; but not half the night like I did! I had to bundle my ears with pillows so I could try to sleep! Ridiculous! She checked out next day but some blabbermouth was there for a while; weird but seemingly not all day. Told desk don’t put anyone there and I think they complied. Meaning: why lockoffs, noise? That for you? People very nice, downstairs bar good. Do not get a room w lockoff if you want silence!

I got the whirlpool king suite and it was great. I live in the city and just wanted a quick quiet day away for my birthday. The room was big and spacious. The bed was to die for it was literally so comfortable I never wanted to get out. The tub was great. Great water pressure. Long enough for me to stretch out and deep. There was a hair in the tub when I first got there which kinda grossed me out but assuming it had been awhile since the tub was used and it wasn't much so I just wiped the tub down myself and enjoyed. Pretty bathroom. I didn't like the small mirror in the bathroom but there is a full size mirror in the room. The windows are dirty and cloudy but I didn't have a great view anyway so I just kept them closed. The hotel itself is quiet but I got woken up several times from the outside street noise and construction. Wish they had room service. It was nice I could request my car by text. The staff was very nice. Definitely coming back.

Street noise, half mirror in bathroom, no room service

Every member of the staff was fantastic: General Manager, the front desk staff, the coffee shop staff, Mavericks’ staff. One of the best hotel staff experiences we have ever had. The premium king room was beautifully furnished and equipped, and the bathroom was exceptional.

There was nothing that we disliked. The one improvement we would suggest would be to have a few healthy options on the menu at Maverick’s Restobar.

Location in proximity to Paycor stadium

Updates needed in bathrooms tile is so slippery. Dust in corners of all the rooms. Beds are hard, pillows are so limp. For the amount we paid the convenience of the location was what we needed. The hotel needs updates for the price point. The carpet in the hallway makes rolling luggage very difficult.

Historic hotel but updated, clean rooms. Amenities were quite suitable for our overnight stay. Restaurants and theater were a quick walk. Hotel bar was perfect for a late nightcap.

I didn't know if all bathrooms are the same but our room had a deep bathtub/shower combo, about an 18in height stepover. Was fine for us but could be an issue for elderly or those with leg issues.

Fabulous location as able to walk to everything we wanted to do. We loved getting texts from both front house staff and the valet. We only needed an Uber to get to the zoo. The staff were extremely helpful, especially Amanda in Mavericks. Having a breakfast spot in the hotel was also a bonus.

The only hiccup was that we were not informed at check in that we had to book housekeeping. But it was rectified easily enough.

Location

The breakfast, too muck like processed food not a good accompaniment to the restaurant. They should serve breakfast maybe a buffet style because for the money spent on the room the breakfast was HORRIBLE in comparison

Rooms are HUGE!

There was demolition going on in the building directly across the street…all night…right outside my window. Not blaming the hotel. Maybe they would have said something if I booked directly. It’s just the downside of using a 3rd party. They have no idea what is going on.

I did not eat breakfast at the location. The location was great, other activities and business was very close

Make sure bathrooms is clean. The services of front door valet was poor when we first came. When I met Tod he took very good care of me later that night. I really adore Tod he should be a manager. He went above and beyond.