I stayed in a family 2-room suite. The beds were very comfortable. I was told that they had overbooked and would have to give us a single double queen instead, or that we could pay extra for another double queen to have two rooms. However, when I arrived, they had managed to get us the original booking room. Plus, the manager gave me a hand- written card apologizing for the confusion and a gift bag full of snacks and treats. Exceptional service! Breakfast was excellent. The pool area shower did not work, but the pool was nice otherwise. A hot tub would have been nice. I loved the location of being right off the freeway.

Night Staff was exceptionally courtesy and professional. Clean and safe for family stay. Breakfast was great. I plan to return to this site The only disappointment is my travel points could not be added to my account apparently cause I booked through a third party which I found somewhat frustrating.

Because I booked through a third party a staffer denied applying my travel points.

The breakfast was excellent; in fact, everything was very nice. I was also pleasantly surprised that although we were next to the freeway, we did not hear the traffic.

My only complaint would be that the heater began to rattle at 3 in the morning, however, I shut it off and turned it back on in the a.m. the issue did not repeat itself.

The front desk clerks need to be more welcoming. They didn't smile or say hello. We weren't acknowledged the three nights we were there although we said hello to them. When we stayed elsewhere the staff was always friendly! We plan to visit Oregon soon and would rather stay at another hotel than see the sour looks on the faces of the front desk receptionist.

This was our third time staying here, and the staff is always friendly. The location is perfect since it's so close to the freeway we never have a problem with noise.They have a great selection of breakfast choices. The rooms were very clean and beds comfortable perfect to recharge.

We were so impressed with the cleanliness, extra towels, new updates and great breakfast selection. Had a full ironing board and iron, coffee maker, mini fridge and microwave which we weren’t expecting—so great. Location was around some great shopping and dining within a couple of miles. Air conditioning was fabulous on the 96 degree day. Would definitely stay here again!

Everything. Perfect place. Clean, elegant, easy check in and check out, friendly staff, good breakfast, coffee machine in room, coffee ready in lobby all day, wonderfully quiet and safe-feeling location, free parking on site, good value for money. Just the perfect place for visiting Portland.

Nothing. This place is literally PERFECT.

Excellent hotel with the best free breakfast & most comfortable beds I’ve ever slept in! I recently returned from a vacation to a Hawaiian resort. These beds at this Holiday inn express were 100% better than the $800/night Hawaii hotel beds.

The hotel room had modern, comfortable, and clean rooms. The beds were quite comfortable and the overall vibe of the hotel was great.

The day we checked in a lady at the front desk wasn't overly kind and acted somewhat irritated while checking us in. The night time staff was great.

Breakfast and comfort of the room was amazing.

The pool, it looked dirty and could you tint the windows, you feel like you are on display. The windows go out t to the parking lot.