The location was good. The staff that checked us in was knowledgeable and very kind. We requested late check out but our door was still knocked on twice while we were sleeping. It would have been nice for the morning staff to have communicated that to the housekeeping staff. The room was spacious and clean. The temperature was great.

The pillows were horribly uncomfortable. Both my husband and I have terrible neck pain and both need massages now. The indoor pool was too cold to enjoy. Not all the lights and plugs worked

Great place.Clean and comfortable. The staff are very amiable. Lots of parking. Quiet, but still close to the freeway. Extended our stay a night.

Just that breakfast looks like a free continental, talks like a free continental, but isn't a duck. Their is no signage and after my daughter got a small plate of potatoes and a cup of coffee she was surprised to be charged the price of the full breakfast that we thought was included in the room. Don't mind paying for breakfast, just expect some signage indicating it's not a complimentary situation.

We brought our own food and ate in the lovely courtyard. We greatly appreciated the coffee machine and tea...along with ice water in the lobby. The air conditioner functioned well and the bed was comfortable.

The couch in our room was pretty scuffed up with the cover flaking off. A large stain sat in the middle of the carpet. We got turned around driving through Beaverton and 5 phone calls (!!!) to your hotel brought no help at all! NO ONe at front desk (manager would not answer) could tell us how to get from HW 217 at 99West to the hotel. (We finally had to ask a child who asked their device to direct us).

The breakfast was excellent and as a bonus included in the room rate. I liked the staff who were friendly and helpful. I live in area but abroad for now so it was good to come home. I also learned that I can get a 11% discount as I am a local resident which I will used the next time.

Not a lot to be honest - nice room - nice hotel.

It was clean and everything worked, there was hot water, towels and even a mini fridge and microwave oven

Had a difficult time finding the room, then found it behind the elevator. It looked smaller than all the other rooms. All night I heard the elevator doors chime when it arrived and people talking while waiting for the elevator.

The breakfast was similar to other "included" options at different hotels. The selections were plentiful and most were replaced as needed.

The yogurt was not replaced while we were there. The gravy was not exactly home-made, but edible.

Prompt assistance from Staff, clean facilities, spacious & comfortable room & bed, amenities, awesome location; with the best area mall, pretty much across the street; &, Red Lobster; but a 4 minute stroll away

The shower faucet; because it can't be turned on, after setting water temperature comfort zone. Turn on & spin quickly to avoid freezing cold water.

The best part was the check-in. Phenomenal customer service from the front desk. I emailed management with a compliment about it. I would stay there again. And the room was very clean.

I didn’t like the excessive fees for every item. No complementary waters, no complementary breakfast, no complementary parking. Poor working air conditioning.

Another Great visit. Mark at the front desk noticed I was having difficulty getting checked in with one arm. He immediately leapt into action. Escorting me to my car and helping me carry everything and get settled into my room. A great human being and no one I would rather be stuck in an elevator with…. Should that ever happen. Thank you Mark!!

The staff was amazing, they do everything to give you the best experience! The location also is perfect!

Old structure, but they will do a complete remodeling next year!