Best hotel stay I've experienced by a mile. Staff were friendly, helpful, efficient, and attentive, yet not overbearing. Our room on the 11th floor was clean, modern, spacious, well-stocked, and provided a great view of the downtown (bonus points for providing empty mini fridges in the rooms rather than impractical minibars with fussy price sensors). Location was also superb—a 5-minute walk from the nearest MAX line, central to many great restaurants and attractions, and in a relatively safer area of downtown. Lastly, the overall value, even when including the destination fee, is great, especially when compared to other 4- and 5-star offerings within the same vicinity. Some have commented on the lack of transparency with regards to the destination fee; however, one of the staff, Lee (my apologies if I misheard or misspelled your name), was incredibly communicative about the perks included in the fee at check-in, and even went so far as to personally handle reserving the tickets to the Japanese Garden for us at the time and date of our choosing and phoning us to confirm when all was said and done. Personally, we thought the inherent value of the fee was well worth the additional cost. My partner and I can't wait to return to Portland and stay at the Bidwell again :)

Clean rooms. Front counter facilitated an early check in for us upon arrival, which was greatly appreciated! Every staff member, we dealt with, was pleasant and extremely helpful in any capacity where they could be!

Attending a show at the summer concert series in Pioneer Courthouse Square- it was a block and a half away! Voodoo doughnuts, easy walk. Powells city of books, easy walk! Thrift store shopping and eats along Hawthorne- a $12 Uber ride, same for the Japanese Gardens and The Rose Gardens, however, in the other direction! Numerous other food venues and the riverfront also close by!

The room was very comfortable and clean. The High Horse bar and restaurant was a nice option for Happy Hour and Breakfast. I really appreciated the vouchers for cocktails, food, and tickets to the Japanese Gardens.

The parking situation was difficult and the attendant outside the hotel was not helpful in exploring our options. A $59 valet option is one thing, but not being able to give us information on any other nearby parking was disappointing to someone visiting the city for the first time.

We arrived from out of town about an hour prior to check-in and they were able to accommodate us. Staff were friendly and professional. Hotel was very nice and very clean. My kids and I loved the rooms and city view. Breakfast was amazing! Great location and within walking distance from Pioneer Place Mall, shops, restaurants and Voodoo Donuts! I would definitely stay here again.

Good sized rooms and convinient location. 15min walk to the train station and central to other sights. The extra fees you'll see on your reservation are a $30 per night destination fee. This value can be redeemed in the restaurant and for a ticket to the Japanese gardens.

Be aware that the total taxes and fees don't include a tax on the $30 destination fee which you will also be charged They also take a deposit of $75 a night which is inconvinient when using foreign credit cards. The destination fee also forces you to eat at the onsite restaurant.

The hotel was nice, clean and in a great location. We were able to walk everywhere that we wanted to go. I loved the hot apple cider in the lobby in the evening. The staff were super friendly and helpful with suggestions for things to do and directions. The customer service was some of the best I’ve had at a hotel and I travel quite a bit.

The restaurant has a very limited menu and the food wasn’t great.

I liked the location a lot - it was walkable to lots of things we wanted to do as well as to public transit stops. I also loved that they gave us complimentary Japanese Garden tour tickets! The beds were also super comfy.

I wish there was free wi-fi. The pillows were a little too soft; my head would sink right through. We thought we'd be offered the Japanese Garden tickets, but we had to ask for them.

Very friendly staff! Helped us at check in, gave recommendations for places to visit and eat and accommodated for a later check out. Overall great experience and will definitely consider staying there again.

Everything was very nice. Only perhaps improvable item would be the food options for breakfast and meals. They seemed slightly overpriced and the menu a bit reduced. But overall really enjoyable stay!

The location was great, right in central city. Places to eat and things to do were within walking distance. The staff at the hotel were attentive and very nice. Our flight had been very delayed and the hotel let us extend our check-out. We even had a $25 credit at the restaurant. This may have been the cleanest hotel I've been at. Sometimes you walk into a room and you just know you have to have your slippers on and clean surfaces again. I did it anyway but it was very clean. And you just feel more comfortable and relaxed knowing the hotel did its part. I've stayed in so many hotels this year and couldn't wait to get home to my bed. But I wished I had stayed at the Bidwell longer. The beds were very comfortable. Loved that they provided bathrobes. They also provided us with jars to fill up with water.

They have valet only for $50 or you can self-park at the 24hr garage a block away.

I like room space and decoration colors that makes it more roomy great accessories in bathroom

- but probably thin wall, I could hear next door party at night but didn’t wanna call front desk because I was afraid they would know that I call