The beds were very comfortable. The staff had a treasure box for the kids to pick out something which was a very fun surprise for them and definitely made the stay memorable. The staff was friendly as well.

There was no fan in the bathroom causing it to get too steamy during showers. There is also black mold growing in the bathroom which is probably due to the non existent air flow. The bathroom door is a sliding door that never stays open either so there really is 0 air flow.

The staff at Mark Spencer is fabulous. They helped us locate parking before we even asked--walking across the street when they saw that we were unsure where to park. They are extremely cordial and accommodating. The beds and pillows are comfy and the towels are thick and fluffy. We enjoyed the morning coffee and afternoon wine, cheese, and crackers. Unfortunately, the lovely grand entry has been changed, and the hotel doesn't seem as elegant as it once was.

The parking is a challenge. It's not a safe neighborhood for parking outside and the underground parking is so tight that we nearly scratched our new car.

This hotel is gorgeous. They had complementary wine bar at 5 PM and the location of the hotel was smack dab in the middle of everything that you could ever possibly want. All within walking distance was food and shopping. Hotel room was beautiful. We had a suite that was super clean and very comfortable. The beds were the perfect firmness and softness and so were the pillows. The towels also smelled good. I was happy to learn that they had a locked garage that belonged to only them. We love this hotel and we plan on staying here again next time we visit Portland.

There was nothing we disliked about the property, except that the elevator to the parking garage was out of order when we checked out. It was very inconvenient to have to carry all of our luggage down the stairs.

Location was great, just a few blocks from Powell books, Starbucks etc. Friendly staff. There is tea and coffee in the lobby all the time.

Price/value ratio seems a bit steep, especially if you count the additional cost you have to pay for parking. I checked in at 7pm and the room I booked with a city view was not available/overbooked/given away. Although technically they gave me an upgrade, the room I got did not have the view that I wanted and paid for. Worse, it was right on the street level so I had to close the blinds 24/7 to make sure people couldn't look in from the street. You have to request housekeeping, which I wouldn't expect from a hotel at this price.

Rooms were a decent size considering I was reading a lot of reviews for other hotels where the rooms were small. The location was perfect. They have onsite parking for guests for a decent rate, I don't remember what it was but it seemed better than other hotels. However, there is also plenty of street parking available that is free after 7pm if I remember correctly until 8am the next day and you can reserve up to two hours ahead with the parking kitty app. Free wine happy hour was nice with cheese and crackers. They have a little coffee shop available if you want specialty coffee but also have a free simple drip coffee bar. Overall, would say a great value for location.

Rooms/hotel smelled slightly odd, could be because of the dampness of the climate, but we kept our room window open the entire time.

The room was lovely and comfortable… Quite content if I had needed to stay there a number of nights. It was reasonably quiet everything was provided for and the bed was very nice to sleep on. The staff member who stood out was the coffee lady that Tuesday morning.She was lovely and friendly and offered to help me when she didn’t need to.

I arrived about 7 PM and had a heavy bag, I wanted to use the elevator entrance, which is the handicapped entrance so I didn’t have to use the steps. There was no bell. There was no phone number to call and it wasn’t the main entrance. Since I couldn’t get in there, I had to bring my fairly heavy suitcase up nine steps. The desk person simply said my Bellman’s off tonight and was pretty un concerned about the fact that if I had been in a wheelchair or using my cane, I would not have been able to enter. The only other complaint I would have is that the lobby looked like it could be Shampooed or vacuumed better.

This stay was a complete contrast to our early stay of one night 2 weeks before this one. And was fantastic. This time we had a room on the 6th floor and it was so much better than our previous room on the ground floor. This room was bigger, quieter, more comfortable and just a better experience overall. Kitchen was well enough equipped (2 of everything) and served us for making breakfast and dinners. Bathroom was modern and clean. Location great for downtown. And the staff were super friendly and helpful. Wifi good.

Not a fan of the soft beds, but this seems to be a theme everywhere we stayed in Oregon. A few more bits of crockery and cutlery would be nice, but a small quibble. Room did not have much of a view, but was bright and airy.

Staff was extremely helpful and friendly. Location to food options was great. A few blocks from the Max for public transportation. A block away from Powells Bookstore. They were pet friendly. They had free coffee in the lobby, and also had coffee and breakfast sandwich and pastry options for purchase

There was a slight odor to our room but we did request a pet friendly room and it was clean, so we took that into account. Hotel parking is underground in a very tight space so I'm very glad I was not the one parking. But there are other options available around the area. There are homeless people in the area, but there are so many people walking around it did not feel unsafe.

The hotel was great value. I really liked my four day stay there. It was clean and staffed by good people. Our room was spacious with a functional kitchenette. The hotel is an older building that has been renovated in a fun and tasteful manner. I loved the free wine at happy hour (5 to 6 pm) in the lobby/lounge area. The hotel is located close to many restaurants and easy public transit. The bus system in Portland was easy to use. Also the Saturday Market 10 blocks away along the river is well worth a visit.

Parking is expensive as with any downtown core. I ended up parking at Southpark Garage a few blocks away which was safe, clean and $25 for overnight parking. There are also many issues with the homeless and drug addicts in the downtown area. I didn’t feel unsafe walking around but the issues on the streets are unsettling to put it mildly. Despite these issues, I enjoyed our stay at the Mark Spencer Hotel.

The hotel is in an excellent location, the room was spacious but more importantly very well laid out, functional, even had a microwave in addition to the fridge; the only item lacking was a coffee machine. For the location, size and comfort of the room, the rate and value were excellent. We had a very nice stay.

The man who greeted us in on Monday, Nov. 11, 2024, around 3 pm I believe, when we inquired whether a room was available for us to check-in a little bit earlier, was not nice; he was very brusque, unkind, on the point of being rude, e.g., basically threw down the pen when he told us we needed to sign some paperwork, was so impatient in explaining to us about the parking situation, the difference between hotel and public parking, and direction for the parking, gave us little time to read the parking map (could have waited for us to take a picture for reference, for example).