I stayed at SureStay by Best Western Portland City Center on May 28th and 29th and had a pleasant experience overall. I booked a single room with a queen bed, which was clean and came with decent amenities. The hotel’s location was one of its best features—very close to downtown Portland and with the added bonus of free parking, which made getting around very convenient.

The price was quite reasonable for what was offered. The breakfast was simple but fair for the cost, and it provided a good start to the day. The only downside was the wireless internet, which wasn’t very reliable during my stay. Despite that, I’d definitely consider staying here again and would recommend it to others looking for a budget-friendly option near downtown Portland.

Location is close to downtown and good food, public transit is great. Staff was friendly and accommodated my early check-in request after a long hike overnight and I needed to get a shower and some rest desperately. The staff warned me that the parking lot typically gets full when all units are booked, so he advised me to keep my car where it is. He was right! A few people had to park on the street.

It's not your typical 3-star hotel experience. The bathroom faucets and mirror appear to be brand new, but the building is visibly old. I'm content!

Location is perfect to explore the city without having to drive a lot. Had a conference downtown and was within walking distance. There is also a bar and a restaurant if you need it, but a lot more is accessible not too far away. The room was clean with the essentials. Breakfast is fine, muffins, bagels, oats, yogurt, and cereals. Coffee wasn’t bad either. Staff was friendly and always available. Wifi was fast.

Nothing. Parking can be sometimes difficult but staff is always there to help make sure guests have a spot.

The motel is a short distance to OHSU which made it easy to find. The bed was very comfortable and slept well. The microwave and mini fridge were in excellent condition and came in very handy. The air conditioner worked great. Has great towels! Will defiantly stay there again.

The room smelled musty. Almost like a damp basement. I think it may have been coming from the air conditioner.? That was a little disappointing. If not for that I would have given them a 10

The front desk person was friendly and helpful. The room was good and had all I needed (convenient electrical plugs, good bed, clean, fridge, good AC).

Slight mold smell in the bathroom. Bathroom fan not very strong to clear steam after a shower. The side entrance (not the main entrance) door doesn't shut all the way by itself to lock. You will need to pull on it. This could be a security issue. Breakfast was a carb fest. If you're lc or t2d I would skip it.

Breakfast spread was adequate & satisfactory. Housekeeping staff was extremely cooperative and efficient . They were always ready to do up our room whenever we requested. Nathan at the front desk was always very helpful.

Our room was located on top of Suki’s bar, which was noisy at night especially on weekends. The breakfast space was rather small and cramped up.

Free parking, close to city with street car only 5 minutes walk away. Bar and restaurant on site.

Breakfast minimal and in small stand-up location at front desk. Portland did not impress as a city, a lot of homeless people and crazies encountered on our 1 day walk around. Don't think it is really necessary to be close to the city as a tourist. Motel was located in a very busy traffic area, though, to its credit, sound proofing was good.

My room was clean and comfortable. The mattress was comfortable. The location of the hotel can look off putting because of the busy intersection that it is on but it is very walkable to everywhere downtown. The staff was very friendly and the parking was free.

The room seemed a little dated but honestly that didn't take away from my stay so it wasn't really an issue.

An awesome, helpful staff, decent free breakfast, and very affordable rooms, especially for people staying because of someone being in one of the hospitals.

The bar under the main building sometimes had people playing loud music in their cars, but I have sensitive hearing so probably not an issue for most.

Clean, good mattress, and well stocked with linens, soap, shampoo and coffee. Close to a good food truck pod, table and chairs to eat in our room. Good choices for a quick breakfast before an early appointment.

Hotel signage is very lacking. We went around twice, still did not see the entrance. Went around several blocks from the other direction and finally saw the little sign and driveway. My husband had surgery in the afternoon at OHSU, and a recheck early the next morning. Location was great, if only it had better signage.