Front desk staff was VERY friendly and helpful!! I was very pleasantly surprised by the room itself...it was a small suite-type room with a separate sitting area!! Sofa bed, desk and 2 chairs, small refrigerator and microwave and a mini sink!! The bed was super comfortable and the hotel was VERY quiet overall, even though my room was right across from the elevator. If I am ever in the Salem area again, I will definitely stay at the Shilo Inn!!

The hotel was difficult to find, so I called the hotel directly and Alexis told me how to get there. It was easy after that!!

It was clean and the staff was very friendly! The price was right for the night, but there were no vending machines except for the drink one.

There were no wash cloths, there was only one hand towel for two people. There was only one thin bar of soap in the room and no extras. And when we left, the two housekeepers were in the room next to us, and were lying on one of the beds on their phones and not cleaning the room.

older property so don't be shocked. Staff do well to keep it clean, quiet, and nice to visit. rooms are larger than most and well appointed but still older furniture, etc. parking can be tight. Rooms had good working microwave and refrigerator. small coffee pot if you like lots of morning coffee may have to wait until off property to get caffeine fix.

common areas need work. elevator needs lots of work, on edge of town where homeless were, but not right by this property. time to do more than room renovations at this property.

Room was fine. Comfortable, quit and clean. Shift manager,Dawn, is great : friendly, courteous, professional and on the ball.

No breakfast! This is the sort of thing that prompts me to look for a different hotel next time. All other things about the hotel were very pleasing, but no breakfast. Please don't follow up by writing a boiler plate standard about " passing savings on to the customers." That doesn't really happen in this case. Cost of the room was about average for the area.

The bed was nice and room was quiet so got a great nights sleep. The lady at check in was very nice and efficient

There was no light on the rather small sign so drove past it a couple times before we found it…the room itself looks like its been renovated somewhat but rest of property is seriously in need of a refresh

The staff were so friendly especially Cassia! I had a surgery and was recovering and Cassia made sure I was able to get around easily with my wheelchair and walker. 10/10 would go here over any other place in Salem!!

I loved everything about this property

Cost, proximity to meeting location

A bit skimpy on towels; no carafe in coffee maker in room, when requested one desk staff did not understand what was needed, then when checked back they said maintenance people couldn't help. Offered to change rooms (which I did not). All they would have needed to do is go to an empty room and get one.

Jr King Suite w/ sleeper sofa was a very large room with a divider between the king and sleeper sofa. Very nice layout and very clean and comfortable! Would stay here again!

The elevator was out of order and the free breakfast wasn’t happening. Supposedly they were doing construction. We brought a small cooler with food for breakfast and a small carry on suitcase, so it all worked out.

Large size room. Enjoy the style of the room and the separate "bar" area. Couch and bed were comfortable. Location was around lots of services and easy freeway access.

Wish there was coffee all day. The hotel layout is weird to get to my room I had to use a door from the parking garage and not a more central door. Parking was a challenge not enough spots. Can't see TV from couch.

The price was outstanding. The rooms were acceptable and had no issues

It was very difficult to figure out how to get into the parking lot. There’s a very small sign out at the street at the bottom of the marquee but unless you know it’s there you won’t see it.