The night manager Angel was incredible, she was warm and friendly and made sure we were comfortable and had everything we needed. We felt very welcome. The continental breakfast (a major reason we chose this hotel) was delicious, though the serving hours were a little short IMO. Biscuits and gravy, folded omelets or scrambled eggs, potatoes, choice of sausage or bacon. An array of baked goods (muffins, bagels, toast, sweet cinnamon pastry). Oatmeal, cereal options (though there weren't milk alternatives) and a fridge full of yogurt, milk and chocolate milk. They also had a automatic pancake maker which was a surprise because the pancakes were way bigger than expected! A good selection of juice, coffee, and other warm beverages. The pool hours were good for trying to avoid families (open early to late). We got a Standard King room and everything was nice, clean, and comfy. The hotel is situated in a kind of weird area, but there are shops, and restaurants in close proximity. Most of the attractions are spread all.ocer the city, so a central location like this one was nice. Overall this is definitely one of the better hotels to stay in while visiting The Dalles.

The hotel was beautifully appointed, clean, staff friendly even though the hotel was completely full. The breakfast offered many choices and extremely clean. Close location to restaurants, gas stations and small shopping center. Not necessary to travel to the city center which is very crowded and impossible to find parking. Well done Holiday Inn Express.

Loved everything about our stay in this Holiday Inn Express.

Room size was bigger than expected. Liked the electronic window treatments. Facilities were very clean and staff was cordial and helpful. We needed a bath mat for tub and staff assisted us immediately.

Extend the breakfast hours on weekends to 10:30 or 11:00 am. Bed was comfortable but bottom sheet would not stay in place and kept untucking itself from corners of bed! Most annoying! A new hotel but given the location, I felt it was overpriced.

Everything over all was great, the breakfast was good. The only things that were not excellent were the cleanliness of the room we stayed in and the elevator was very slow which was a surprise since it’s a new building. Our room you could tell that the shower was not cleaned and there was empty bottles of liquor in the shelves under the sink.

The breakfast was hot and delicious. There were numerous options to eat and they had the coolest pancake maker. The room was very clean. They also let my dog stay and she was very comfortable. They even had poop bags for dogs outside! Also had many snacks and drinks to purchase up front including beer!

The light switches were in strange places and they claimed you needed to use a room card to activate them however, they seemed to work regardless of using the key or not.

Location was convenient and easy to find.

We had really rude young neighbors which were not the fault of the Holiday Inn. But due to having a room with a shared internal door it made our night much noisier. They woke us up gaming at 5 am. They were very rude when we finally knocked on their door and asked them to quiet down.

Nice location. Clean comfortable room. Nice breakfast. Nice staff.

Spendy. Over $200 per room but in a small community so I feel like we’re being taken advantage of. Put us in a handicapped room but didn’t fully explain the features so we couldn’t get the privacy curtains down. Toilet seat was broken.

I had to change my reservation and had trouble with Booking.com, so I contacted the hotel directly. The young woman who helped me was so accommodating and took care of everything I needed. When we arrived, she was on the front desk and remembered me. She was unfailingly friendly and helpful during our entire stay. The room was comfortable and spacious, and provided what we needed.

Breakfast was great. The staff didna fantastic job considering their process for making keys was shut down due to the Microsoft incident. They made coming in and out of our room as smooth as possible.

Try to get more staffing. The poor girl that checked us in during the evening/night was also working the morning shift.

the breakfast was great. the location was good also.

someone should monitor the pool, it was way full. i am not sure if you have rules on how many can be in there at once but i would guess that is something that should have a max on it.